1 of 1 Remote Help Desk Manager Jobs

Job Title: Technology Support Manager (Apple MAC) Location: Leeds (Hybrid, 2 days … per week on-site including Mondays) Duration: 12-Month contract Pay: £600.00 via umbrella per day In this role, you will take on a leadership position in a Service Desk environment, ensuring smooth operations and supporting the creation of a MAC support service from the ground up in an enterprise setting. Key Responsibilities: Provide expert 1st line support for … technical expertise within the team. Use ServiceNow to analyze and manage the Mac Support service, taking ownership of critical issues and ensuring SLAs are met. Support the wider service desk management and contribute to the overall service delivery, ensuring all departmental KPIs are met. Essential Skills & Experience: Extensive experience supporting macOS and Apple hardware. Strong knowledge of JAMF and More ❯