1 to 25 of 71 Help Desk Specialist Jobs

Description Job Description The Help Desk Specialist I provides first-level support for users by diagnosing, resolving, and documenting IT-related issues. This role serves as the initial point of contact, responsible for accurate incident intake, troubleshooting, documentation, and resolution or escalation in accordance with established … support procedures and service expectations. The Help Desk Specialist I applies structured troubleshooting techniques to diagnose hardware, software, connectivity, and peripheral issues, while maintaining clear and professional communication throughout the incident lifecycle. This role ensures incidents and requests are properly logged, categorized, prioritized, and monitored ...

tools you depend on with the people who use them every day, we make IT feel more human, dependable, and stress-free. Overview The Help Desk II Technician is a mid-level IT support role designed for professionals with hands-on technical experience and strong customer-facing skills. … This position builds on Help Desk I responsibilities and requires deeper technical knowledge, greater autonomy, and the ability to troubleshoot and resolve more complex issues across systems, networks, and applications. Help Desk II technicians handle escalations from Help Desk I for issues that require ...

Description Job Description IT HELPDESK SPECIALIST The Information Technology Help Desk Specialist reports to the I.T. Manager of the IT Department in the MWG Corporate Division. The position a nonexempt, hourly role, located at within all offices of MWG. Based locally at headquarters … Ridgeland, Mississippi. GENERAL JOB DUTIES AND RESPONSIBILITIES: The IT Help Desk Specialist I provides frontline technical support and customer service to MWG employees. This role focuses on consistent execution of core IT support tasks under established procedures, with appropriate use of escalation paths. To perform ...

Description Job DescriptionDescription: Help Desk Support Specialist Location: St Louis, MO or Springfield, VA The Help Desk Specialist will provide superior customer service in support of the Enterprise Service Desk. As the Help Desk Specialist, you will serve … occur. Creates a ticket in the approved incident management system for all support calls received, or route user support calls to appropriate IT Help Desk. Attempt First Call Resolution (FCR) for all requests received. Provide first contact account resets, unlocking, troubleshooting, and security issue/error resolution. Ability ...

Description Job Description Position Title: Help Desk Specialist Position Overview: S2Technologies is actively seeking S2Technologies is currently seeking personnel with help desk support experience. As a Client Service Technician/Help Desk Specialist you will provide end-user, system ...

Description Job DescriptionDescription: As a Help Desk Specialist at Ardoor HQ, you will be the first line of support for staff across the organization. You will handle incoming IT requests, resolve day-to-day technical issues, and escalate more complex problems to senior IT staff … field preferred (or equivalent work experience). - CompTIA A+, Network+, or Microsoft Fundamentals certifications a plus. Experience: - 1-3 years of experience in a help desk or technical support role. - Familiarity with Microsoft 365 applications and administration. - Strong working knowledge of M365 Admin, Azure/Intune, SharePoint, Microsoft ...

bring to the team; and empower our employees to create innovative and trusted results. We are looking for a dynamic Entry Level Tier 1 Help Desk Specialist to join our team. The Help Desk Specialist position will work in Pocatello … Ability to work 5 days/wk onsite in Pocatello, ID 0-4 years of experience with Call Center, Customer Service, and/or Help Desk environments Strong interpersonal and service-oriented communication skills Ability to learn and adapt to new job skills, processes, and procedures Bachelor ...

Description Job Description Deposit Operations Help Desk Specialist The Lyons National Bank has a Full Time opening for a Deposit Operations Help Desk Specialist at our Operations Center, Geneva NY. This available call center position will be responsible for performing a variety ...

Description Job DescriptionWe are seeking a dynamic and bilingual IT Help Desk Specialist (English/Spanish) to join our technology support team. In this role, you will be the first point of contact for end-users seeking technical assistance, providing exceptional customer service while resolving … wide range of IT issues. This is an entry-level, hands-on position (not just desk support), ideal for someone looking to grow, learn, and gain real-world IT experience. Responsibilities: Provide prompt and professional technical support to end-users via phone, email, or chat in both English ...

Description Job Description Position Description: This position acts as first level technical support in responding to incoming calls at the MCSO Help Desk. Troubleshoot, diagnose, investigate, and resolve technology problems with user equipment and network end-points. Responsible for recognizing, researching, isolating and resolving information system problems on equipment … computers in patrol vehicles. Typically able to resolve less complex problems immediately on the first call, with more complex problems referred to senior level Help Desk Technical Support staff and/or other qualified Technical Support personnel as appropriate. Responds to end-user calls regarding PC software, hardware ...

industry, Alert IT Solutions, Inc. has built enduring relationships with State of Illinois agencies. Please learn more about us on Job Title: Tier 1 Help Desk/Application Support Specialist Location: Alert IT Solutions Inc. 6900 Main Street, Suite 204, Downers Grove, IL (Onsite) Client: Illinois … Public Health (IDPH) Overview Support a Critical Public Health System for the State of Illinois Alert IT Solutions Inc. is seeking a Tier 1 Help Desk/Application Support Specialist to support the Illinois Department of Public Health (IDPH) on the Long-Term Care Licensing System ...

Description Job Description Help Desk Support Specialist/IT Coordinator (Contract-to-Hire) Role Overview Our client, a prestigious independent college-preparatory school in Central Florida, is seeking a customer-service-oriented Help Desk Support Specialist . This is a 4-month … events and the deployment of new software or cloud platforms. Qualifications & Skills Education: Bachelor's Degree is required. Experience: 2-3 years of professional help desk or IT support experience. Experience within an educational setting is highly desired. Technical Proficiency: Strong familiarity with cloud-based services (Google Workspace ...

Description Job Description IT Help Desk Specialist American Life is a rapidly growing financial services holding company, seeks a highly analytical, hands-on, and energetic team player to join us as an IT Help Desk Specialist. We operate as a modern insurance-holding company … foster and cultivate our relationships to sell and administer annuity products through third-party independent marketing organizations (IMOs). Summary/Objective The IT Help Desk Specialist is responsible for maintaining Customer service for external clients, agents, and IMOs, as well as internal client service ...

Description Job DescriptionDescription: Summary/objective The Wireless Help Desk Specialist will be part of a team that is able to deal with End Users who have little experience navigating websites and placing orders. The position provides assistance with ordering, troubleshooting and setting up mobile phones … directed. Supervisory Responsibilities No formal supervisory responsibilities. Work environment Flexible work environment with core business hours. Physical demands Prolonged periods sitting at a desk and working on a computer. Travel required No Travel required. Affirmative Action/EEO statement It is the policy of AMI Strategies to provide equal ...

Productivity. Solve Problems. Support Every Connection. Are you a tech-savvy professional who enjoys solving problems and helping others stay productive? As an IT Help Desk Specialist, you'll serve as the first point of contact for technical support across the organization, ensuring employees have … assigned What We're Looking For Required: Associate's degree with a technical focus 1-3 years of experience in an IT support or help desk role Basic knowledge of: Windows operating systems Microsoft 365/Office applications Active Directory (user account management, password resets) Strong troubleshooting ...

hours per week. 10am-6:00pm on site at MSPCA -Angell in Boston If you have at least 1 year of Help Desk experience and would like to take the next step in your career, please consider joining our growing IT department team. Working for a non profit … environment that clearly delivers on its mission of advancing the health and welfare of animals adds an important dimension to our work. THE POSITION: Help Desk Specialist performs configuration and installation of Personal Computers (PCs) and laptops. This position provides accurate, timely, and creative solutions ...

Description Job Description Position Summary The Tier II Help Desk Specialist will be responsible for providing support for the Integration Operations Center (IOC) for numerous security applications including but not limited to video management systems (VMS), access control systems (ACS), and Physical Security Information Management (PSIM … directed by the supervisor Knowledge, Skills, and Abilities Must have experience with troubleshooting and resolving IT issues on desktops 1-5 years of help desk experience (compensation based on experience) Basic Networking skills Remote desktop experience (RDP, DameWare, RemotelyAnywhere) Server experience preferred Qualifications Associate or Bachelor's degree ...

Description Job Description As a Help Desk Specialist, you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. We need someone who can operate with appreciable latitude in developing … mail, troubleshooting, diagnosing, and resolving technical hardware and/or software issues, and providing quick resolution and customer service. Demonstrated experience working help desk issues in a classified environment. Excellent oral and written communication skills. 4+ years of experience in the related field with at least a portion ...

different than other treatment programs, you're right. Because Odyssey is where recovery gets real. About the Role: We are seeking an experienced IT Help Desk Specialist to join our IT team. This position serves on solving complex technical issues and plays a critical role … systems. The ideal candidate will have strong troubleshooting abilities, experience supporting enterprise environments, and the ability to assist with infrastructure support and mentoring junior help desk staff. Key Responsibilities: • Troubleshoot and resolve advanced hardware, software, network, and system issues. • Support and maintain Active Directory, Microsoft 365, Windows servers ...

providing technical support and supporting end users. Responsible for hardware, software networking troubleshooting and maintenance throughout all levels of the organization. Prioritizes and addresses help desk requests. Escalates unresolved request. Keeps logs and records as required. Responsible for the installation, configuration, maintenance, and troubleshooting of VOIP systems. … following daily, weekly. monthly IT task including, but not limited to : inventory control, process documentation (user and applications), computer troubleshooting and repair, and help desk staffing. Maintain inventory of all equipment, software and software licenses. Provides initial and ongoing training to staff on software, hardware and systems ...

service-driven IT Support Specialist to support day-to-day technology needs across two locations. You'll troubleshoot issues, support users, and help keep operations running smoothly. Hands-on IT experience Growth opportunity Full benefits About the Role You will provide frontline IT support, ensuring employees have … tools needed to stay productive. This role combines help desk support, system administration, and troubleshooting. Enjoy a consistent Monday-Friday schedule with no nights, no weekends, and no on-call rotation. Key Responsibilities Provide IT support for users, devices, and printers Resolve help desk tickets ...

Description Job Description IT Support Specialist (Help Desk I/II) Location: Oklahoma City, OK Department: Information Technology Reports To: Network Administrator/IT Manager Wheeler Bio is a rapidly growing biomanufacturing company based in Oklahoma City, working at the forefront of biologics development and manufacturing. … Network & Infrastructure Support Assist with troubleshooting LAN/WAN connectivity (switches, VLANs, Wi-Fi) Support firewall and VPN user access (Fortinet or similar preferred) Help maintain network equipment and escalate issues as needed Operational Support Onboard and offboard employees (account setup, hardware provisioning, access control) Maintain IT inventory ...

Description Job Description Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/… hr. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located ...

better decisions. But we're not just data and tech experts; we are problem solvers and industry experts who work alongside our clients to help them achieve their mission. We don't solve problems for our clients. We solve problems with them. We take the time to deeply understand … Dallas, TX. We're Resultant. Clients partner with us to see a difference. People join us to make one. Job Description To help continue our rapid growth and solve our clients' toughest problems, we need a Help Desk Specialist to join the team in Lafayette ...

Description Job Description Position Summary LCI is seeking dedicated IT Help Desk Specialist to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining the hardware and software infrastructure that powers the USPTO's mission. … required to follow any other instructions and to perform any other duties requested by his or her supervisor Education & Experience Requirements Technical Support Specialist: 1-5 years of experience providing technical support for microcomputer hardware, networks, and office automation software in-person or via the telephone, as appropriate. ...