3 of 3 Remote Help Desk Support Jobs

IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked in … easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an … IT Technician/Helpdesk Support Engineer/Service Desk Analyst you will troubleshoot and resolve issues related to Microsoft 365, Windows Servers, networking, and cybersecurity. You will contribute to digital transformation projects and ensure all IT tickets are handled within service level agreements. The IT Technician/Helpdesk Support Engineer/Service Desk Analyst More ❯

Helpdesk Support Engineer £25,000 – £35,000 + Benefits 3 days onsite/2 days remote Chapman Tate are proud to be working with a leading IT Services Provider who are looking to add a talented Helpdesk Support Engineer to their growing technical team. This is an exciting opportunity to join a fast-paced, collaborative environment … where you’ll support a wide range of clients and technologies. As a Helpdesk Support Engineer, you’ll be the first point of contact for customer issues across IT infrastructure and services. You’ll troubleshoot, resolve, and escalate incidents efficiently, ensuring excellent service delivery and client satisfaction. Key Responsibilities: Provide 1st and 2nd line technical support across a range of infrastructure technologies Manage and resolve support tickets in a timely manner Escalate complex issues to senior engineers when required Maintain accurate documentation of incidents and resolutions Collaborate closely with internal teams to deliver high-quality service to clients About You: Background in IT Infrastructure support within a fast-paced environment More ❯

A friendly and dynamic technical support team is currently looking for a Technical Support Specialist, to join their growing international team in their London office with an option to work remotely few days a month (work from home). Role This professional and reliable IT solutions company with a personal touch offers services such as network … and server management, disaster recovery, workstation support, IT security and webservices. As a Technical Support Specialist, you will be responsible for providing technical assistance to a range of clients across a range of products and services. You will liaise with clients, maintain relationships as an account manager and evaluate their issues to ensure you are able … exciting opportunity for an outgoing, talented, technically minded person to join an enthusiastic and professional team of experts. Duties and key responsibilities: Providing level 1 and 2 technical support and assistance across a range of products, including hardware and software support. Evaluating and escalating technical or customer related issues when necessary to level 3. Providing technical and support More ❯