Help Desk Support
UK
The median Help Desk Support salary in the UK is £27,000 per year, according to job vacancies posted during the 6 months leading to 22 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 22 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 650 | 786 | 890 |
| Rank change year-on-year | +136 | +104 | +223 |
| Permanent jobs requiring a Help Desk Support | 64 | 125 | 73 |
| As % of all permanent jobs advertised in the UK | 0.12% | 0.13% | 0.074% |
| As % of the Job Titles category | 0.13% | 0.13% | 0.081% |
| Number of salaries quoted | 34 | 107 | 50 |
| 10th Percentile | £24,125 | £21,000 | £21,475 |
| 25th Percentile | £24,250 | £22,425 | £22,500 |
| Median annual salary (50th Percentile) | £27,000 | £24,000 | £26,000 |
| Median % change year-on-year | +12.50% | -7.69% | -0.95% |
| 75th Percentile | £28,938 | £28,375 | £33,750 |
| 90th Percentile | £34,000 | £33,250 | £52,500 |
| UK excluding London median annual salary | £27,000 | £24,000 | £25,000 |
| % change year-on-year | +12.50% | -4.00% | -9.09% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 49,668 | 94,676 | 90,476 |
| % of permanent jobs with a recognized job title | 90.49% | 94.69% | 91.51% |
| Number of salaries quoted | 25,895 | 67,575 | 57,131 |
| 10th Percentile | £29,250 | £28,500 | £32,500 |
| 25th Percentile | £41,250 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £56,000 | £52,500 | £60,000 |
| Median % change year-on-year | +6.67% | -12.50% | - |
| 75th Percentile | £73,750 | £70,750 | £80,000 |
| 90th Percentile | £96,250 | £90,000 | £100,000 |
| UK excluding London median annual salary | £51,645 | £50,000 | £53,325 |
| % change year-on-year | +3.29% | -6.24% | +6.65% |
Help Desk Support
Job Vacancy Trend
Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised.
Help Desk Support
Salary Trend
3-month moving average salary quoted in jobs citing Help Desk Support.
Help Desk Support
Top 13 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the UK over the 6 months to 22 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +107 | 64 | £27,000 | +12.50% | 13 |
| UK excluding London | +128 | 59 | £27,000 | +12.50% | 10 |
| South East | +71 | 28 | £34,000 | +41.67% | 2 |
| North of England | +46 | 19 | £26,750 | +17.84% | 5 |
| North West | -1 | 15 | £26,500 | +10.42% | 2 |
| Work from Home | +131 | 9 | £24,500 | +2.73% | 7 |
| Midlands | +40 | 7 | £27,500 | +14.58% | |
| London | +122 | 5 | - | - | 8 |
| East Midlands | +28 | 5 | £27,500 | +7.84% | |
| South West | +90 | 4 | £25,250 | +5.21% | 1 |
| Yorkshire | +64 | 4 | £28,250 | +24.45% | 3 |
| West Midlands | +52 | 2 | £22,500 | -6.25% | |
| East of England | +39 | 1 | £23,000 | -8.00% |
Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 22 May 2025, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Help Desk Support in the job title.
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Help Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: