3 of 3 Remote/Hybrid Help Desk Technician Jobs

CALIBRE is an employee-owned mission focused solutions and digital transformation company. We are seeking a remote Help Desk Specialist to support our client out of Arizona. This position is fully remote. The successful candidate must have prior IT Service Desk operations experience. This is an excellent … Secret clearance or higher. Previous computer technical support. Understanding of Active Directory to unlock and reset passwords. Proficient knowledge and understanding of Service Desk software and hardware technologies. ...

Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities. Summary The Helpdesk Technician (SL3) will provide direct support to our business users and will be responsible for prioritizing, answering, or re-assigning tickets from our internal … issues (e.g., login problems, scanning issues, basic workflow errors). Escalate complex application problems to the relevant application support or development teams. Service Desk Proactively monitor service desk metrics and contribute to continuous improvement. Identify recurring issues and suggest improvements in processes or documentation. Draft and publish knowledge ...

ABOUT US With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we ...