Remote Housing Management Jobs in the South West

1 Housing Management Jobs in the South West with Remote Work Options

Housing Customer Service Consultant

Poole, England, United Kingdom
Hybrid / WFH Options
Omfax Systems Ltd
This role focuses on supporting existing Keyfax customers who are mainly Housing Associations and some local Councils. Keyfax is used to provide 'right first time' diagnostics for over 811,000 homes in the UK and Ireland via dozens of housing organisations. The Keyfax software suite provides repairs and … help Customer Service Advisors to diagnose tenancy repairs and ASB enquiries. Keyfax also includes tenant self-service modules for repairs and enquiries so that Housing organisations can shift their tenants onto digital self-service channels. The role is quite varied but includes upselling and cross-selling to customers, building … to explain and persuade how Keyfax can be used to achieve better outcomes. The Customer Consultant role would suit someone who is familiar with Housing Associations or any social housing organisation and has some understanding of ICT and preferably diagnostic tools. Reporting to : The Technical Relationship Manager Business more »
Posted:
Housing Management
the South West
25th Percentile
£42,500
Median
£45,000
75th Percentile
£47,500