1 to 15 of 15 ICT Support Jobs in the UK

Job summary ICT Technical Support Officer Band 3 37.5 hours per week Tameside & Glossop Integrated Care NHS Foundation Trust is looking to recruit an ICT Technical Support Officer. You will be working on the service desk based at the Tameside General Hospital site providing first-line … support to the organisation's computer users. The role involves the following activities: Logging, monitoring and escalating of incidents & service requests through to resolution; using technical knowledge, skills and experience based on ITIL best practice. Maintaining Incident and Service Requests, logging, monitoring and diagnosing ICT issues for all … organisational systems. Resolving basic incidents and service requests at first point of contact. Escalating calls, when required, to second and third line support as appropriate. We are seeking a reliable, energetic individual to provide an efficient and effective service as an ICT Technical Support Officer. The successful more »

Job summary An exciting opportunity for a ICT Support Team Leader has arisen to join the End User Computing team at Cwm Taf Morgannwg University Health Board, based at Abercynon, with a need to also work at other locations across the organisation when required. You will manage a … small team of technical support staff, support the roll out of Capital ICT Equipment across a number of sites across the Cwm Taf Morgannwg Health Board area The candidate will require strong technical experience, supporting users with applications and devices. You must demonstrate experience working within ICT … Hybrid working is available where the service needs allow. Main duties of the job The post holder will: Manage a small technical team of ICT support staff Support the operational team in the maintenance, implementation and management of desktop and clinical systems Plan and implement complex installations more »

IS FIXED TERM FOR 12 MONTHS TO MEET THE NEEDS OF THE SERVICE. Aneurin Bevan University Health Board (ABUHB) has a large and complex ICT service that underpins the delivery of digital health care. ICT supports around 14,000 users and over 200 services across more than … Wi-Fi to realise digital futures through critical clinical applications over Wi-Fi. Main duties of the job You will be part of the ICT Network Team and Technical Services Team. You will provide support to maintain the security, integrity and availability of ABUHB telecommunications service which provide … core clinical services. The post holder will provide support for the ICT Network Systems Team Leader in relation to tasks such as daily operations, monitoring and system housekeeping. They will be required to analyse calls that are logged by end users and ICT colleagues to identify resolutions more »

To assist the Network Support Team in the day to day running of the school’s ICT network, providing a high-quality service of support for staff and students. Reporting to: Trust Network Manager Liaising with: Headteacher, Senior Leaders, Operations Manager, Teachers and Support Staff, contractors … and outside agencies. Role Main duties: Assist with the day to day running of the school’s ICT network and systems. To be responsible for setting up audio/visual equipment when required. Install and setup software, hardware and peripherals when required. Check and update the Network Support helpdesk on a regular basis. Provide in-class technical support to staff/students as required. Be proactive in troubleshooting hardware and software issues reported to the Network Support Team. Update the school website and social media accounts when required. To co-ordinate with external agencies and more »

To assist the Network Support Team in the day to day running of the school’s ICT network, providing a high-quality service of support for staff and students. Reporting to: Trust Network Manager Liaising with: Headteacher, Senior Leaders, Operations Manager, Teachers and Support Staff, contractors … and outside agencies. Role Main duties: Assist with the day to day running of the school’s ICT network and systems. To be responsible for setting up audio/visual equipment when required. Install and setup software, hardware and peripherals when required. Check and update the Network Support helpdesk on a regular basis. Provide in-class technical support to staff/students as required. Be proactive in troubleshooting hardware and software issues reported to the Network Support Team. Update the school website and social media accounts when required. To co-ordinate with external agencies and more »

Job summary Are you acustomer-focused,self-motivated ICT Support Engineer? Are you looking for an exciting opportunity to make a real difference in an influential role? Due togrowthwe are looking for anexperienced, enthusiastic ICT Field Support Engineerto join theEnd Using Computingteam. The team of over20staff … offers2ndline ICT supportservices toa specific customer. An ICT Support Engineer has a key role in providing good customer service and building strong customer relationships. This role is based at Durham OR We offer hybrid working in this role meaning that the successful candidate can work from a … mixture of locations including home, NECS offices and customer locations. Main duties of the job This role will be responsible for: Support customers across the UK, being part of a rota to cover the service hours between 8am and 6pm. Resolving issues remotely or face to face. Software distribution more »

Job summary The ICT department at Birmingham Women's and Children's NHS Foundation Trust is seeking a proactive, experienced IT professional to join the ICT Department as a Support Technician. As this is a customer facing role it is essential for the successful candidate to have … excellent communication skills and have significant relevant experience of working within ICT Service Delivery teams. Applicants need to demonstrate sound technical knowledge of a diverse set of applications and hardware in order to provide solutions for end users both over the phone and in person. It is expected that … ITSM products, RES and coding experience is highly desirable. Main duties of the job This is an exciting opportunity to join a highly innovative ICT department that is seen as a core enabler for change within the organisation. Birmingham Women's and Children's NHS Foundation Trusts ICT more »

RM Recruit Ltd is working in conjunction with our Walsall based client who are on the lookout for an Interim 1st Line ICT Support Analyst for a period of four months. There is scope for this role to transition into a permanent basis and this role benefits from … customer service desk and processing accordingly. Providing first line diagnosis, resolution and technical support. Working as part of a small team to provide all ICT related services across the group structure. Provide an excellent customer service and value to end users. Ensure Customers are kept updated on progress. Prioritise … service, interpersonal, verbal and written communication skills, a general understanding of network structure and configuration, computer hardware and Windows/Microsoft 365 software desktop support and knowledge of Apple applications. IT qualifications - diploma/certificate level 2/3 equivalent or qualified by experience to a similar level. You more »

We provide IT support services to a range of business across London, the UK and overseas. Join a growing service desk team in a fast-paced friendly environment. We are looking for a charismatic individual to join the team who will learn an elevated level of IT knowledge from … for both troubleshooting and deployment DNS management AzureAD and Active Directory Disk encryption Backup management Manage hardware and upgrades Site visits Customer service Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard: You will also receive full training and support from the Just IT Apprenticeship team to increase … Team working Qualifications Math and English GCSE or equivalent, grade C/4 (Essential) About the Employer SILVER CLOUD TECHNOLOGIES LIMITED We provide IT support services to a range of business across London, the UK and overseas. more »

Role: ICT Support Technician Location: Sutton Coldfield Salary: 20k - £25k plus benefits Job description The role will be based at a one of the above schools for a multi-academy trust. Our client provides a fully managed IT Support service and are heavily involved with ongoing projects … and developments for the Trust. The ideal candidate will be expected to provide support to the school and help support the rest of the Trust ICT team as required. Technical Requirements (not everything below is essential, however the more that can be demonstrated the better) Daily Proactive … checks of ICT areas Proactive Maintenance of all hardware across the site (Including IT Suites & Network Cabinets) Re-imaging PC's 1st/2nd line support for all IT users Application Deployment Desktop Deployment Supporting Microsoft Windows Server and Windows 10/7 IT Inductions to new staff more »

The ICT apprentice serves as the first point of contact for technical support inquiries. The role involves diagnosing and resolving basic IT issues, escalating problems, and maintaining documentation. You will assist in maintaining IT systems, network infrastructure, and cloud operations under the guidance of senior technicians and IT … managers. Role IT Assist with System Monitoring Support user account management. Provide basic troubleshooting to support the IT team. Provide Initial technical support to end users. Assist in writing support documentation. Maintain Inventory Management Network Provide basic network troubleshooting to support the Network Operations team. … Assist in writing support documentation. Maintain Inventory Management Assist with general maintenance. Cloud Provide basic troubleshooting support to the Cloud Operations team. Assist in writing support documentation. Assist with new Cloud Projects Training ICT (Information Communications Technician) Level 3 apprenticeship Standard You will also receive full more »

Systems are an IT Company based in Watford, this is an exciting opportunity to join a friendly, close knit small team in an IT Support role offering variety and plenty of scope to learn new skills for the right candidate. Role As an IT Support Apprentice your key … responsibilities will be: Providing technical telephone, remote, onsite and email support Log calls in the helpdesk call logging system Diagnose and troubleshoot hardware, network and software issues Manage users and permissions within Active Directory Install & Configure Hardware & Software Monitor remote backup systems Migration of systems to Cloud such as … player Experience with VMware/Hyper-V Willing to learn and improve skill set with on-the-job training Training Programme: Information Communications Technician – Support Technician Pathway During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace more »

To assist with the support and administration of Company systems within UK Plumbing Supplies Limited (UKPS). This role within the Business Systems Support team of UKPS, involves the co-ordinating and supporting all the support activities that the team perform for the multiple businesses. Role Key … UKPS IT Service Management Software. Escalation and management of issues to 3rd Party vendors ensuring all parties are regularly updated on progress. To provide support to the companies’ desktop solutions and management of active directory, user maintenance processes and Microsoft Office products. Liaising with the Operational Support team … as required to facilitate onsite systems and support activities. To assist with User Acceptance Testing of systems enhancements, patches and bug-fixes. To assist with the management and record keeping of all IT assets including hardware and software licensing. Installation and configuration of systems applications when necessary and with more »

1st Line Support Apprentice - ICT Level 3 Our client has an exciting new opportunity for an IT Support Apprentice to help support businesses in the South East to simplify, streamline and secure their IT systems. This is an excellent opportunity for you to join this support … client: Established over 25 years with an enviable reputation for exceeding customer expectations, and low staff turnover, they require an engineer to join their Support & Services team. Recognised as the longest established MSP in the area they offer a wealth of IT services such as - PC Support, IT … be confirmed Total working hours: 37.5 What you will do in your working day: You will be working alongside the team of currently, 9 support staff. Taking support tickets from customers, communising with the users, listening, and resolving their issues by remote access via their RMM and tracking more »

Northern Skills are recruiting on behalf of In Studio. In Studio are looking for a hardworking teamplayer to join their busy team as an ICT Support Technician. The successful candidate will provide technical support to customers and gain a level 3 in Information Communication Technician. Role Customer … Support: Provide technical support to customers (internal and external) through various communication channels including phone, email, and live chat Troubleshooting and Diagnosis Use appropriate troubleshooting methodologies and tools to identify and resolve ICT problems and fault 3. Technical Specifications: Interpret and apply technical specifications relevant to ICT tasks to ensure accurate and effective solution Build and update of WordPress websites Security Compliance: Implement and adhere to security policies for ICT tasks, ensuring compliance with organizational requirement Issue Resolution: Use relevant tools and technologies to resolve technical issues, ensuring timely and effective solution Stakeholder Communication: Communicate more »