Service Desk Analyst
Harrogate, England, United Kingdom
InterQuest Group
collections for faulty hardware, when replacements have been issued to customers. Escalation of incidents to management when necessary. Adherence to Solutions Limited ISO09001 and ISO27001 certification standards: Compliance with the companies policies and procedures Reporting of security events Implementing appropriate policies and procedures Preferred Competencies ITILv3 / v4 qualified more »
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