The IT Support Analyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial/Manufacturing … industry. Client Details 2nd line IT Support Analyst - Watford This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe. With a commitment to innovation, they provide cutting-edge solutions that make a real difference in the industry. The firm … is headquartered in North London, offering a vibrant and technologically advanced working environment. Description 2nd line IT Support Analyst - Watford Provide comprehensive 2nd line Deskside/Client side IT support to all team members across the company. Ensure the smooth running of all IT systems, including more »
IT Infrastructure Analyst Location: Borehamwood, Hertfordshire Salary: £32,000 - £38,000 + bonus + benefits Reporting to: IT Infrastructure Manager Capstone have partnered with a leading international Storage Solutions provider, who are looking for an ambitious and highly diligent IT Infrastructure Analyst to join their … team. The main purpose of the role is to optimise and improve their systems and infrastructure through maintenance and support. The role supports the IT team in delivering excellent 2nd and 3rd line support to over 600 users across 170 stores and Head Offices in the UK and Europe. … and maintains all software and hardware deployed in stores and head office in order that all systems run smoothly and efficiently. Aspects of our IT infrastructure include:Multiple Servers across multiple locations Nutanix VM cluster of Microsoft Servers O365 Hybrid Microsoft Exchange with Mimecast Cisco & Meraki networking MPLS network more »
Hatfield, England, United Kingdom Hybrid / WFH Options
Mitsubishi Electric
strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: Respond to requests for IT support and services via telephony or ticket (including incidents and service requests) in a timely, polite, and efficient fashion, while adhering to the defined … SLA timeframes using our IT Service Management tools. Analyse and resolve 1st/2nd line support while working with other resolver groups (Network Services & Desktop team ) to resolve/fulfil incidents and requests. Log and track the status of assigned requests for IT support and services, ensuring regular … ownership of all related activities. Provision and deploy new equipment and applications to individuals and groups, following the appropriate processes. Provide technical solutions to IT and business requests/requirements, engaging with key IT stakeholders where appropriate. Provide the relevant support for meeting rooms as required by the more »
Do you have a keen interest in IT and strong experience supplier management? You’ll join a leading and dynamic enterprise scale organisation with sites based all over the UK and Europe. With a supportive and collaborative approach to their work you’ll join a friendly team of energetic … who take pride in what they do. In this exciting role you’ll be responsible for working with relevant suppliers to resolve broad ranging IT incidents, changes and/or problems relating to anything from core business applications, infrastructure, and any associated data services. You’ll be the key … you will liaise with the 3rd party service providers to ensure critical incidents are resolved in a timely manner in accordance with SLA agreements. It’s a busy and dynamic environment. Alongside the day-to-day BAU operational activities you’ll also be involved in key project work. This more »
Hatfield, Hertfordshire, South East, United Kingdom
Big Red Recruitment Ltd
Do you have a keen interest in IT and strong experience supplier management? You'll join a leading and dynamic enterprise scale organisation with sites based all over the UK and Europe. With a supportive and collaborative approach to their work you'll join a friendly team of energetic … who take pride in what they do. In this exciting role you'll be responsible for working with relevant suppliers to resolve broad ranging IT incidents, changes and/or problems relating to anything from core business applications, infrastructure, and any associated data services. You'll be the key … you will liaise with the 3rd party service providers to ensure critical incidents are resolved in a timely manner in accordance with SLA agreements. It's a busy and dynamic environment. Alongside the day-to-day BAU operational activities you'll also be involved in key project work. This more »
