1 to 25 of 41 IT Analyst Jobs in the West Midlands

Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 We’re looking for a 1st line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great role, either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role … days holiday 6% pension Excellent bonus scheme - uncapped for high achievers What’s required of the Support Engineer? We’re looking for a bright, inquisitive, technically minded Support Analyst – you don’t need to know everything, but you need to be willing to use your initiative to solve the problem when you don’t know! Ideally, you might have … experience including: Experience providing 1st line support in a Microsoft environment Previous customer service experience, even if this isn’t from an IT setting Experience with Office365, Active Directory and Exchange If you’re looking to kick start your career in IT, this is an excellent opportunity to do so! If you’re interested in this Support Analyst More ❯

You’ll be involved in varied and challenging work, in an open, supportive environment focused on delivering outstanding results. Job Description Location: Birmingham – On site We are recruiting an IT Service Desk Analyst to join our Birmingham-based technical team. You will be the first point of contact for all IT-related queries, handling requests via phone … needed. Ability to manage multiple calls, tickets, and communication lines simultaneously. High attention to detail, accuracy, and patience under pressure during busy periods. Previous experience in a fast-paced IT Service Desk role is highly advantageous. Next Steps After submitting your application, our Recruitment team will review it and contact you via email. The process typically involves two … the future. We aim to ensure all candidates feel comfortable and can showcase their talents during interviews. Additional Details Seniority level: Entry level Employment type: Full-time Job functions: Analyst, IT, Customer Service Industries: Legal Services, Law Practice #J-18808-Ljbffr More ❯

An exciting opportunity has arisen for an IT Support Analyst who has worked within 1st line support and is looking to take the next step in their career. Caught your eye? Apply today and join us! Location: Cannock- Hours: 37.5 per week (fixed shift pattern) What we offer: Potential to earn £28,000 per annum (basic salary, overtime … Awards -get rewarded for being our employee of the month Peak Recognition Awards Refer a Friend Schemes Peak Engagement Activities What you’ll be doing: Joining a well-established IT team, providing support in the following areas: Investigation of all hardware/application related incidents, diagnosis and resolution applying standard fixes or workarounds. Escalation of incidents to appropriate internal … initiatives. Contributing written material, processes, and procedures to the to the internal knowledge base. Managing the lifecycle of all hardware and software assets Assist APC’s shipping customers with IT integration queries General IT administration duties – file, folder, print and user maintenance Maintaining the hardware and software estate ensuring devices are kept up to date. There is a More ❯

Role – IT Business Analyst Location – West Midlands Office travel – Hybrid Salary – £40,000 - £50,000 + Benefits Infinite Talent have partnered with a growing business who are embarking on an exciting programme of transformation, to recruit for an IT Business Analyst on a permanent basis. Role Responsibilities: You will become part of a dynamic, fast-paced … IT delivery team joining a group of business analysts to ensure all change initiatives are delivered to the highest standards. Skills & Experience Required: Experience with a variety of projects that include infrastructure projects Experience in the commercial sector, having taken direction, and delivered business transformation programs that enhance guest experience, operational efficiency, and commercial success. Proven track record in More ❯

IT Security Architecture Analyst - Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a More ❯

Join SYTECH – We're Hiring an IT Systems & Support Analyst At SYTECH, we do more than digital forensics – we support justice, security, and innovation. Behind the scenes, our IT infrastructure is the backbone of everything we do, and we are looking for a skilled and proactive IT Systems & Support Analyst to help keep it strong, secure, and continuously improving. About the Role As our IT Systems & Support Analyst , you will sit at the heart of our technical operations, bridging front-line support and strategic IT development. You will troubleshoot complex issues, manage systems, support users, and play a key role in IT projects across the business. It is … Assist with systems administration tasks including user account management, permissions, patching, backups, and monitoring. Support the deployment, configuration, and maintenance of hardware and software across the organisation. Participate in IT-related projects, including software rollouts, infrastructure upgrades, and implementation of new tools or services. Maintain and update IT documentation, asset registers, and knowledge base articles. Monitor and respond More ❯

IT Analyst Knights is the UK’s largest legal and professional services business outside of London. With over 1500 colleagues across 30 locations our strong organic growth, combined with several high-quality recent acquisitions means we are now a more diversified business with strengthened positions in our key target markets. Our business model and culture remain a clear … of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of colleague satisfaction. As part of a large Help Desk team of approximately 20, you will provide assistance both in-person and remotely … ensuring speed and quality of responsiveness. Respond to helpdesk tickets, troubleshoot technical issues, and provide guidance on software and hardware usage. Assist users with IT-related inquiries, providing clear and concise explanations of technical concepts. Perform routine maintenance tasks, including software updates, hardware configurations, and system monitoring. Maintain accurate records of support requests, resolutions, and system changes. Where possible More ❯

To apply direct for this role please visit Civil Service Jobs and quote ref no. As an IT Service Analyst in the Robotics Live Service (RLS) team, part of HMRCs Chief Digital Product Office (CDPO) within the Chief Digital and Information Office (CDIO), you will play a pivotal role in ensuring the stability, performance, and continuous improvement of … be responsible for monitoring, maintaining, and enhancing the live RPA environment, ensuring that robotic processes run efficiently, securely, and with minimal disruption. Working closely with developers, business stakeholders, and IT operations, you will help identify and resolve incidents, manage service requests, and contribute to problem and change management activities. Your contributions will directly support the Automation Teams mission to … operational efficiency and improve customer outcomes. You will also be expected to contribute to service reporting, documentation, and continuous service improvement initiatives. Job description As a Robotic Live Service Analyst working in Robotic Process Automation (RPA) you will: Monitor, maintain and ensure the safe running of our virtual machines. Try to improve and enhance processes where possible to achieve More ❯

Position Details IT Services Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £46,735 to £55,755 with potential progression once in post to £62,728 Grade: 8 Full Time, Fixed Term contract up to February 2027 Closing date: 23rd June 2025 'Open House' Drop In Session: We will be holding … 2025. If you’re interested in working at the University of Birmingham and perhaps have a few questions, this is an opportunity to meet colleagues in the Recruitment team. It will be a relaxed and informal event – you can drop in at any time. Our offer to you People are at the heart of what we are and do. … services and infrastructure are crucial to achieving it. In recognition of that, our Digital Strategy combined with significant investments in technology mean this is an exciting time to join IT Services, ‘making IT happen’ at the University of Birmingham. We want to attract outstanding, inspirational, and talented people, support them to succeed, and celebrate their success. It More ❯

nGeneration is seeking an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers. Your friendly and helpful demeanor is crucial as you diagnose and resolve their IT issues or escalate them to our field service engineers, keeping the customer updated … detailed and accurate records after each call and logging incidents or service requests received via phone, email, or customer portals. nGeneration is one of the UK’s leading independent IT suppliers to the Hospitality, Retail, and Leisure industries, specializing in bespoke IT service solutions. Our services range from consultancy to outlet support and maintenance for IT solutions … built, high-specification open-plan head office in Dudley. Requirements Our ideal candidate You’ll have a positive attitude and a personable, friendly approach, taking satisfaction in resolving customer IT issues successfully. Well-versed in IT, you should understand network and database structures, alongside computer hardware and Windows desktop support. Experience with hospitality and retail EPoS systems, or More ❯

Intelligent Automation Business Analyst & Delivery Manager, IT Business Services, 12 month FTC Join to apply for the Intelligent Automation Business Analyst & Delivery Manager, IT Business Services, 12 month FTC role at ACCA Careers Intelligent Automation Business Analyst & Delivery Manager, IT Business Services, 12 month FTC 3 days ago Be among the first 25 applicants … Join to apply for the Intelligent Automation Business Analyst & Delivery Manager, IT Business Services, 12 month FTC role at ACCA Careers Connect to your Industry This role will play a significant part in our transformational Process Automation portfolio of work within the firm. You will be part of the extended leadership team to influence and drive forward strategy. … people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever More ❯

Social network you want to login/join with: Information Technology Analyst, stoke-on-trent col-narrow-left Client: Knights Location: stoke-on-trent, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 05.05.2025 Expiry Date: 19.06.2025 col-wide Job Description: Knights is the UK’s largest legal and professional services … of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of colleague satisfaction. As part of a large Help Desk team of approximately 20, you will provide assistance both in-person and remotely … ensuring speed and quality of responsiveness. Respond to helpdesk tickets, troubleshoot technical issues, and provide guidance on software and hardware usage. Assist users with IT-related inquiries, providing clear and concise explanations of technical concepts Perform routine maintenance tasks, including software updates, hardware configurations, and system monitoring. Maintain accurate records of support requests, resolutions, and system changes. Where possible More ❯

Analyst. This opportunity is ideal for individuals with a passion for technology, a desire to learn, and an enthusiasm to solve every day technical problems. As a First Line Analyst, you’ll gain hands-on experience and be part of a supportive team committed to helping you grow and succeed in your IT career. The purpose of this … users, assisting with hardware, software, and system related issues. You will log incidents, troubleshoot problems, and escalate more complex issues, forming the essential link between users and the wider IT department across NFU Mutual and help minimise service disruption. In this role one of your core responsibilities is to receive and respond to incoming IT support calls. This … task is not just about answering the phone, it’s about being the first point of contact for users experiencing technical issues. You will play a vital role in ensuring a smooth, professional, and helpful support experience. You will also provide guidance on fixes for common issues like password resets, software help and printer troubleshooting. You will also work More ❯

week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About IT Security Threat Analyst - Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT … a dynamic team that is shaping the future of security within a successful global company, we want to hear from you! We are seeking a highly skilled and experienced IT Security Threat Analyst to join the team. In this role, you will be responsible for identifying, analysing and mitigating potential threats to our organisation's information systems. You … will work closely with the Head of IT Security for Incident and Threat Management and other teams to ensure comprehensive security measures are in place. The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience. Key Responsibilities Monitor and analyse security alerts and incidents to identify potential threats. Conduct More ❯

Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: A leading organisation is seeking a highly skilled IT Analyst with specialised expertise in Direct Procurement and SAP procurement modules to support the comprehensive deployment of SAP S4 Hana procurement systems. This contract position plays a critical More ❯

Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: A leading organisation is seeking a highly skilled IT Analyst with specialised expertise in Direct Procurement and SAP procurement modules to support the comprehensive deployment of SAP S4 Hana procurement systems. This contract position plays a critical More ❯

Social network you want to login/join with: Information Technology Business Analyst, shrewsbury col-narrow-left Client: CitNOW Group Location: shrewsbury, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 28.06.2025 Expiry Date: 12.08.2025 col-wide Job Description: About us Founded in 2008, CitNOW is an innovative, enterprise-level software … Sized Companies to work for within the UK, we pride ourselves on being a great place to work. About the role We are seeking a highly skilled Technical Business Analyst to join our team, working with a leading Automotive Showroom Enquiry Management System. The ideal candidate will bring extensive experience in business analysis, a deep understanding of the automotive More ❯

Social network you want to login/join with: Information Technology Business Analyst, coventry col-narrow-left Client: CitNOW Group Location: coventry, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 28.06.2025 Expiry Date: 12.08.2025 col-wide Job Description: About us Founded in 2008, CitNOW is an innovative, enterprise-level software … Sized Companies to work for within the UK, we pride ourselves on being a great place to work. About the role We are seeking a highly skilled Technical Business Analyst to join our team, working with a leading Automotive Showroom Enquiry Management System. The ideal candidate will bring extensive experience in business analysis, a deep understanding of the automotive More ❯

Social network you want to login/join with: Information Technology Business Analyst, worcester col-narrow-left Client: CitNOW Group Location: worcester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 28.06.2025 Expiry Date: 12.08.2025 col-wide Job Description: About us Founded in 2008, CitNOW is an innovative, enterprise-level software … Sized Companies to work for within the UK, we pride ourselves on being a great place to work. About the role We are seeking a highly skilled Technical Business Analyst to join our team, working with a leading Automotive Showroom Enquiry Management System. The ideal candidate will bring extensive experience in business analysis, a deep understanding of the automotive More ❯

Social network you want to login/join with: Information Technology Business Analyst, wolverhampton col-narrow-left Client: CitNOW Group Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 28.06.2025 Expiry Date: 12.08.2025 col-wide Job Description: About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that … Sized Companies to work for within the UK, we pride ourselves on being a great place to work. About the role We are seeking a highly skilled Technical Business Analyst to join our team, working with a leading Automotive Showroom Enquiry Management System. The ideal candidate will bring extensive experience in business analysis, a deep understanding of the automotive More ❯

Social network you want to login/join with: Information Technology Business Analyst, stoke-on-trent col-narrow-left Client: CitNOW Group Location: stoke-on-trent, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 28.06.2025 Expiry Date: 12.08.2025 col-wide Job Description: About us Founded in 2008, CitNOW is an … Sized Companies to work for within the UK, we pride ourselves on being a great place to work. About the role We are seeking a highly skilled Technical Business Analyst to join our team, working with a leading Automotive Showroom Enquiry Management System. The ideal candidate will bring extensive experience in business analysis, a deep understanding of the automotive More ❯

Client: Crimson Location: Birmingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: IT Security Threat Analyst – Solihull Crimson and IMI have joined forces to build IMI's new security team, and we are looking for talented individuals to join us on … this exciting journey. If you are passionate about IT security and want to be part of a dynamic team shaping the future of security within a successful global company, we want to hear from you! We are seeking a highly skilled and experienced IT Security Threat Analyst to join the team. In this role, you will be … responsible for identifying, analyzing, and mitigating potential threats to our organization's information systems. You will work closely with the Head of IT Security for Incident and Threat Management and other teams to ensure comprehensive security measures are in place. The salary for this position will be between £40,000 and £50,000 plus benefits, depending on experience. Key More ❯

Social network you want to login/join with: Information Technology Business Analyst, birmingham col-narrow-left Client: Higgs LLP Location: birmingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Job title Business Analyst Department IT Our Purpose To forge … friendly and open to new ideas. Our Core Values Higgs core values are “CLEAR” – Care, Legacy, Excellence, Authenticity, Relationships Role Purpose We are seeking a skilled and proactive Business Analyst to join Higgs LLP. The successful candidate will work closely with our IT Director to deliver internal consultancy projects on behalf of the firm. Key Responsibilities Collaborate with … the IT Director to identify and analyse areas within the firm's legal services that could benefit from technological innovations and procedural optimisations. Develop and present detailed project plans to the Strategy Board, outlining objectives, scope, timelines, and resource requirements. Conduct thorough research and analysis to support project proposals and recommendations. Implement and oversee project initiatives, ensuring adherence to More ❯

need equally ambitious people to join our quest and grow with the business, unafraid to take bold steps and make smart decisions! We're seeking a versatile and dynamic IT Generalist to join our team. You will play a critical role in delivering and supporting IT projects, from conception to execution, while contributing to ongoing operational improvements. Working … not only your skills, but those of the wider AO family, both in Telford and at our Headquarters in Bolton. The ideal candidate will have a strong foundation in IT project delivery and a proactive mindset for embracing and advocating for innovative technology solutions. Fluency in SQL and SQL Reporting Services is essential, as this role requires hands-on … Additionally, a basic understanding of networking and the ability to diagnose common networking issues are desirable. The successful candidate will also work closely with third-party developers and Group IT functions to deliver solutions that align with business needs. The role demands the ability to work independently and proactively, managing tasks and projects with minimal supervision and delivering high More ❯

Social network you want to login/join with: Service Desk Analyst/IT Support Help Desk Technician (Monday to Friday), Tipton col-narrow-left Client: nGeneration Location: Tipton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 7db4baf3ceee Job Views: 8 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: nGeneration … is looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers. Your friendly and helpful demeanor is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated … and accurate records after every call and logging any incidents or service requests received via phone, email, or customer portals. nGeneration is one of the UK’s leading independent IT suppliers to the Hospitality, Retail, and Leisure industries, specializing in bespoke IT service solutions. Our services range from Consultancy to Outlet Support and Maintenance for IT solutions More ❯