1 to 7 of 7 IT Analyst Jobs in the West Midlands

As an IT Systems Analyst you will be working as part of a team reporting into the IT Manager, supporting, maintaining, and developing the current core network and infrastructure across the business. Our prestigious client is a UK owned and managed business with 80 years of product … continues to grow and has built up an enviable reputation for delivering a high-quality service to a broad spectrum of customers. As an IT Systems Analyst, your main duties will be: Provide detailed monthly performance reports on the infrastructure, servers, and backup of key systems Provide and … implement solutions, where key IT infrastructure is aging or no longer suitable for purpose Developing new business processes and creating the required documentation Working with a variety of key stake holders within the business and external suppliers to scope, manage, schedule, and report the status of new IT more »

IT Security Analyst (12 Month FTC) Hybrid Working Policy: 1 day per week required in the office. Responsibilities: - Monitoring the systems for suspicious activity and breaches, as well as investigating, escalating and responding to such matters. - Investigating, escalating and responding to security incidents in a timely and efficient … direction to re-enforce a culture of security awareness within the business. Required Skills/Experience: - 3+ years experience within an Information Security/IT Security role. - Proficiency in security tools and technologies e.g., XDR, EDR, SIEM. - Proficiency in Vulnerability Management. - Strong knowledge of security frameworks, standards and best … NIST, UKGDPR and DPA18, Cyber Essentials+). - Experience of working within the legal/professional services industry (highly desirable). IT Security Analyst (12 Month FTC) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first more »

We are currently looking for a IT Second Line Support Analyst. You will be working in Coventry (CV3). This is looking to start ASAP. Monday - Friday 08:00am - 16:00pm Temp Contract - Ongoing Pay rate - £17.11ph paye Job Purpose Provide second-line support for more complex IT issues that first-line support cannot resolve Troubleshoot and resolve advanced hardware, software, and network problems. Assist with configuration, installation, and maintenance of IT systems and equipment. Take ownership of escalated incidents and service requests Analyze and diagnose recurring issues and implement solutions to prevent future occurrences. Work more »

IT Support Analyst Law firm - Birmingham Are you a Desktop Support Analyst looking for a new and exciting opportunity? Do you have experience of working for a law firm or similar professional services? In this challenging but rewarding position at a top law firm, you will be … meeting room support Office 365 Windows 10/11 Active Directory Hardware Your skills: You must have experience of working as a Desktop Support Analyst at a law firm or similar professional services Excellent communication skills and a good understanding of working in a high pressured environment If this more »

IT Support Apprentice - Level 3 Our client is seeking a motivated and enthusiastic IT Support Apprentice to join their team. This is an exciting opportunity for someone looking to start their career in IT, providing first-line support to their clients. Full training will be provided, along … will do in your working day: Provide first-line technical support to clients via telephone, email, and remote assistance tools. Respond to and resolve IT support requests in a timely and professional manner. Troubleshoot hardware and software issues on various devices including desktops, laptops, and mobile devices. Assist with … the installation, configuration, and maintenance of IT equipment and systems. Document and track support requests and resolutions using their ticketing system. Escalate complex issues to higher-level support when necessary. Maintain a high level of customer service, ensuring clients are kept informed of progress and resolution timescales. Participate in more »

Estio Training has an exciting new opportunity for an IT Support Analyst Apprentice with Assa Abloy, a company based in the West Midlands. Role Ensure I.T. services run at optimal levels, with minimal disruption or downtime. Ensure calls are resolved in a timely manner in order of prioritisation. … To ensure company data and systems are secure. Ensure users are kept current and up to date with IT Technology. Provide an excellent level of 1st line support to end users for any IT related issues as efficiently and effectively as possible. Answer calls, log and categorise incidents … site such as PC’s/Laptops/Smartphones. Cable Management – under desk cabling, patching and power. New Starter set-ups and ordering of IT equipment. Software and Asset management. Training Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their more »

1st Line Service Desk Analyst (40 hours p/w) - Burton On Trent £24,000 + benefits Active Directory, Windows, Office 365 Job Summary: As a 1st Line Service Desk Analyst, you'll be the initial point of contact for internal customers regarding IT issues and queries. … remotely and in person, and assist with software and hardware issues, including troubleshooting and asset management. Key Responsibilities: First point of contact for internal IT inquiries and issues. Logging and resolving requests and incidents within SLA timeframes. Providing professional customer support remotely and in person. Administering and supporting IT … and more. Managing user accounts, permissions, and software licenses. Installing and supporting software. Troubleshooting hardware and software issues on various devices. Asset management for IT equipment. Identifying and reporting problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new more »