Slough, Berkshire, England, United Kingdom Hybrid / WFH Options
Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
This is an exciting opportunity to join an expanding financial services organisation, as an IT Business Analyst. This role would suit an IT Business Analyst, with experience of utilising business analysis methodologies, tools, and techniques, along with working knowledge of the software development lifecycle (SDLC). Based in Slough with opportunities for hybrid working. IT Business … Analyst responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Stakeholder Collaboration: Work closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication … test results, and ensure that the implemented solution meets the defined requirements. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes. Skills/Experience Proven industry experience working as an IT Business Analyst Experience of More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
The Maine Group
IT Support Analyst - Temporary £25 - £28 per hour (inclusive of holiday pay) Hybrid - London office - 3 days per week ASAP start - till end of the year Are you an experienced IT support professional looking for a new challenge in a mission-driven organisation? We are seeking a skilled and customer-focused IT Support Analyst to … and troubleshooting for operating systems, M365 apps, hardware, and cloud services. Support and maintain end-user devices (Windows laptops, mobile devices), including imaging and configuration. Maintain and manage the IT Service Desk, ensuring timely and effective issue resolution and escalation. Deliver AV support for meetings and events, and maintain office tech including desks, printers, and room setups. Manage user … accounts, device access policies, and hybrid working support. Monitor and maintain IT assets, inventory, and backups. Contribute to wider IT projects and knowledge-sharing initiatives to improve operational efficiency and self-service. What We’re Looking For Proven experience providing IT support in a Microsoft environment (Windows 10/11, M365, Azure, AD, Intune/AutoPilot). More ❯
Job title : Business Process Analyst - IT Location : London (Hybrid - 3 days in office, 2 days remote) PURPOSE OF ROLE We're working with an established insurance firm in the City of London seeking a Business Process Analyst with fluency in both spoken and written Mandarin. The role supports key transformation projects by analysing and improving business processes … process maps and recommend optimisation strategies Gather and define business requirements, ensuring clarity and feasibility Use data to identify trends and provide actionable insights Support and manage business-led IT projects from concept to delivery Collaborate with technical teams to ensure smooth implementation DAY-TO-DAY Facilitate workshops and stakeholder discussions Map workflows, identify inefficiencies, and propose solutions Track … Produce clear documentation for business and technical teams EXPERIENCE 2-5 years in process analysis, business requirements, or data modelling Insurance sector experience preferred Involvement in process improvement and IT project delivery Proven ability to work across business and technical teams SKILLS Fluency in both spoken and written Mandarin and English are essential. Strong analytical and process mapping skills More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT Support Analyst to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT Service Desk and providing continuous service improvement activities. As a 2nd Line IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem … for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to achieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT) scores. Facilitate cross-team communication, ensuring unresolved IT issues are escalated and triaged promptly. Maintain and update Knowledge Base (KB) articles, serving as the Subject Matter Expert (SME) for relevant content. Offer executive user support to key More ❯
Weybridge, Surrey, South East, United Kingdom Hybrid / WFH Options
Saputo Dairy UK
brands include the Nations favourite cheese brand Cathedral City plus other well-known butter & spreads (Clover, Country Life, Vitalite, Utterly Butterly), functional ingredients and dairy free products. As Senior Analyst, IT you will be responsible for providing functional and technical support for business applications, primarily Sage 200. Youll play a key hands-on role in developing, enhancing and … through update/enhancement projects, playing an active part in workshops and requirement gathering, process documentation, configuration, UAT and release Developing plans for upgrades of new systems aligned to IT strategy Taking ownership on incidents and requests raised, working independently to gather more information when required, and closing tickets out within the SLA Driving supplier management to ensure services … and SLAs (including contract management, service reviews, and billing) Ensuring users have the appropriate level of access necessary to perform their role Develop and test arrangements to ensure critical IT systems availability following a disaster Identify and drive improvements to reduce the number of incidents Design, document, and communicate system standards and approve exceptions YOURE BEST SUITED FOR THE More ❯
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
SF Recruitment
Role :IT Business Analyst - Location: Birmingham, UK (1-2 days per week in the office) - Contract: Full-time, 3-year fixed-term - Salary: £40,000 - £45,000 per annum A leading organisation based in Birmingham is seeking an experienced and proactive IT Business Analyst to join its digital transformation team. This hybrid role offers an exciting … and potential impacts to support decision-making - Encouraging innovation and promoting best practices in service design and delivery We're looking for someone with: - Proven experience as a Business Analyst or in a similar role - Strong communication, stakeholder engagement and facilitation skills - An analytical mindset with the ability to think strategically and solve problems - Experience working in or with More ❯
Employment Type: Contract
Rate: £40000 - £45000/annum Strong Pension, Hybrid Working
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Personnel Selection
in our field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical Support Analyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their career … or a recent graduate in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working Monday … flexibility to work from home 2 days a week, 11% non-contributory pension, 25 days annual holiday, health insurance, life assurance, income protection and more. Working directly in the IT team, a team of 22, you will be responsible for: - Data & product development • Assist in mortgage product development. • Contribute to letter development within mortgage systems. • Execute month-end reporting More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Picture More
IT Service Management Analyst Law Firm – London Hybrid working – 2 days office/3 days working from home per week In this exciting newly created role at a leading global law firm in the city, you will be driving service improvements within the firm. If you’re passionate about continuous improvement and want to drive meaningful change, this … Your focus will be across core ITIL processes - Incident, Change, Service Request and Problem Management - with opportunities to expand into other areas as the function evolves. What’s in It for You? Join a firm with a growing presence – this is a newly created role to work alongside the experienced IT Service Manager Take ownership of process maturity … firm in the legal sector Core Responsibilities Problem Management Service Transition/Service Introduction Change Management Incident Management Knowledge Management and Reporting Your Background At least 3 years in IT service management with hands-on delivery of ITIL processes An ITIL v3 or v4 certification Must have experience of working in a law firm Experience with ServiceNow is preferred More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harrison Holgate
A leading specialty insurer based in London is seeking an experienced IT Systems Analyst to join their IT team. This is a great opportunity to work in a dynamic environment where technology plays a central role in delivering business success.You will support the Director of IT in managing relationships with the company's IT managed … service provider and other technology vendors, ensuring all IT platforms, applications, and production environments are secure, well-supported, and effectively maintained.This role requires strong expertise in Microsoft enterprise suite administration-including Microsoft Defender, Entra ID, Purview, Intune, Azure, and Office 365-as well as third-party tool administration. Key Responsibilities Oversee and maintain core IT systems, ensuring stability … Microsoft applications. Support cloud-based solutions, including SaaS applications and integration technologies. Assist with cybersecurity controls, vulnerability assessments, compliance auditing, and security operations. Provide clear, non-technical explanations of IT concepts to colleagues across the business. Key Requirements 5+ years' IT experience in financial services (insurance preferred). Strong system administration and technical support skills, particularly in Microsoft More ❯
IT Audit & Risk Analyst (Hybrid -Cheltenham/London) About Finova Finova is the UK's largest mortgage and savings technology provider, powering one in every five mortgages across the country. Our agile, cloud-native solutions help over 60 banks, building societies, specialist lenders and equity release providers - plus a network of 2,400+ brokers - stay ahead of the … your attitude is everything, but we'd particularly love to see your: Bachelor's degree in computer science, Information Security, Business Management, or a related field. Some tech/IT risk experience, or theoretical knowledge Highly analytical, self-learning and amazing attention to detail Some knowledge of Cloud Azure/AWS is advantageous Generic understanding of regulatory requirements in More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
finova
IT Audit & Risk Analyst (Hybrid -Cheltenham/London) About Finova Finova is the UK's largest mortgage and savings technology provider, powering one in every five mortgages across the country. Our agile, cloud-native solutions help over 60 banks, building societies, specialist lenders and equity release providers - plus a network of 2,400+ brokers - stay ahead of the … your attitude is everything, but we'd particularly love to see your: Bachelor's degree in computer science, Information Security, Business Management, or a related field. Some tech/IT risk experience, or theoretical knowledge Highly analytical, self-learning and amazing attention to detail Some knowledge of Cloud Azure/AWS is advantageous Generic understanding of regulatory requirements in More ❯
solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As an IT Ops Analyst (Support) , you'll be the go-to person for making technology work smoothly at 1Password. Reporting to our IT Ops Manager (Support), you'll support … your teammates with timely, thoughtful help - whether it's resolving support tickets, improving workflows, or proactively finding ways to make internal tools more efficient. You'll work across teams to ensure everyone can focus on what they do best, knowing their tech experience is secure, reliable, and well-supported. This is a remote opportunity based in the UK. What … we're looking for: 2-5 years of experience in an IT role within a remote-first, SaaS-driven environment using macOS and/or Windows. (Mixed OS and SAAS environment.) Demonstrated success adapting to change and maintaining service excellence in fast-paced, high-growth companies. Experience with scalable ticketing systems including automated workflows and integrations to other systems. More ❯
West Malling, Kent, England, United Kingdom Hybrid / WFH Options
KFS Recruitment
IT Software Tester Financial Services West Malling, Kent £28-£30,000 An exciting opportunity has arisen at a Kent based Buy to Let mortgage Lender, for a highly motivated individual with exceptional analytical and written communication skills to join our IT team. The successful candidate will be responsible for ensuring that the quality of software developed meets the … to ensure projects are always kept up to date. Out of hours implementation testing is expected once a week. Out of hours’ time is recorded and given back. Answering IT support requests for both external/internal customers, training will be provided. General IT support for our offices Aiding in the creation of technical specification documents for suggested More ❯
Zavaitar Limited London Job Overview We are seeking an IT Business Analyst for Zavaitar Limited, in Zavaitar you will bridge the gap between business needs and technology solutions. You'll work closely with stakeholders to gather requirements, analyze processes, and ensure that technical solutions meet business goals. You will also assist in identifying areas for process improvement, creating … and presentation skills. Familiarity with Agile, Scrum, and Waterfall methodologies. Strong attention to detail and ability to work independently. Experience Minimum 3-5 years of experience as a Business Analyst in an IT environment. Proven experience working with cross-functional teams. Experience in requirements gathering, analysis, and process optimization. Experience in working on large-scale IT projects. … CRM, and other enterprise systems. Previous experience in a client-facing role. Duties and Responsibilities Liaise with stakeholders to gather and define project requirements. Conduct gap analysis and propose IT solutions to meet business needs. Document functional and technical specifications for software development. Collaborate with developers, testers, and project managers to ensure alignment. Assist in the development and optimization More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Reed Technology
IT Service Desk Engineer Location: Fully Remote Salary: £25-£29k - 18:00-02:00am shift Type: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. * Providing colleagues with the … tools they need to do their job * Prompt identification, understanding and resolution of issues * Pro-actively working towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are … job satisfaction and wellbeing really matter. Principal Accountabilities: * Deliver Services that support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
A leading, fast-growing global financial services group is seeking an IT Access Management Analyst to join its centralised IT function. Supporting a user base of over 15,000 staff across multiple international offices—including senior executives and VIP users, this role plays a critical part in ensuring secure, efficient, and compliant access to IT systems … JML) lifecycle, you will manage user permissions and access rights across a broad suite of business-critical applications and infrastructure. Whether you're currently working in a Service Desk, IT Security, or User Management role, this is a great opportunity to expand your expertise in Access Management and develop your career within a forward-thinking, high-performing team. Responsibilities … service improvements (CSI) and contribute to team-wide initiatives and training materials. Monitor access management queues and workflows, escalating issues as needed to the Access Management Team Lead or IT Support Manager. About You 2+ years’ experience in a Service Desk, IT support, user administration, or access management role. Working knowledge of Active Directory, Azure AD, and Office More ❯
Warrington, Cheshire, United Kingdom Hybrid / WFH Options
Sunbelt Rentals Careers
About The Role We now have a fantastic opportunity for an IT Senior Test Analyst to join our team, taking on responsibility for ensuring the ongoing and improving quality and stability of internal and customer-facing, business-critical and innovative applications, in both new and legacy technologies where appropriate. Sunbelt Rentals is a FTSE100 business operating a bespoke … Agile framework based on SCRUM and KANBAN, combined with Waterfall project management principles at a program level to ensure correct prioritisation and scoping of deliverables. As a Senior Test Analyst, you will participate in sprint cycles, planning, review sessions, and the iterative build, test, and deployment processes within your delivery team. Roles and Responsibilities Embed as part of an More ❯
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
365 Jobs
Finstech Consulting are looking for IT Business Analyst candidates to work with our Insurance Broking client, within the Technology part of the business.Our client is creating a new product and is looking for an experienced Business Analyst with MGA experience to join the existing project team and support the development of the product, and the rollout. The … review, finalise and communicate requirements to all impacted stakeholders Presenting and demoing to the team and business stakeholders as required Key Experience 5+ years of experience as a Business Analyst Experience in a similar role within insurance broking ? ESSENTIAL Experience of working on MGA projects ? ESSENTIAL BCS/ISEB qualifications or Degree or Masters in relevant field Experience of More ❯
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
4M Recruitment
Our established client is currently looking to recruit a Senior IT Business Systems Analyst on a permanent basis. Your main duties as part of this role will be support the business and its stakeholders to solve problems and create efficiencies using technology in order to make systems operate faster, maximise data, work with greater functionality and enhanced security. … offer process improvement opportunities so system user maximise their products and work efficiently. You will have experience and skills in some of the following areas: Business Analysis/Business Analyst Systems Analysis/System Analyst SQL Databases Business Applications \ Software Running your own projects and managing projects. Stakeholder engagements Requirement gathering, roadmaps and process maps Understanding of data More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Networker Global Limited
Job Title: Senior Analyst FinOps (On-Premise IT Optimisation) Location: Sheffield (Hybrid 3 days onsite per week) About the Role: Were looking for a Senior Analyst with a strong background in IT cost optimisation and FinOps to join a globally operating technology function. In this role, youll help drive critical cost transparency and rightsizing initiatives across … smarter technology investment, sustainability, and operational efficiency. Youll work closely with cross-functional teams to design and deliver data-led insights, models, and reporting that inform strategic decisions around IT infrastructure usage and costs. Key Responsibilities: Lead and support FinOps initiatives focused on on-premise infrastructure cost optimisation (e.g. servers, storage, databases, mainframes, PCs, software licences) Design and implement … cost management Familiarity with one or more optimisation techniques: software licence reduction, hardware decommissioning, storage/application rationalisation, or compute optimisation Understanding of Technology Business Management (TBM) and internal IT cost recharge models Strong analytical skills with experience using Excel or MS Access for data transformation Knowledge of IT infrastructure including data centres, networks, virtual environments, and application More ❯
spec Desirable click apply for full job spec Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer More ❯
About The Role We are seeking a skilled and dedicated Field Engineer to join our dynamic team, supporting our services across the North East. Locations will include but not limited to: Leeds York This role demands a combination of technical More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
WHD Consulting Ltd
I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support to external customers and partners. Answer incoming calls from customers and respond More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Networker Global Limited
Job Title: Senior Analyst FinOps (On-Premise IT Optimisation) Location: Sheffield (Hybrid 3 days onsite per week) About the Role: Were looking for a Senior Analyst with a strong background in IT cost optimisation and FinOps to join a globally operating technology function. In this role, youll help drive critical cost transparency and rightsizing initiatives across More ❯
Worcester, Worcestershire, England, United Kingdom Hybrid / WFH Options
Henley Morgan
IT & SAP Business One Analyst | £50,000 | Office-Based to Hybrid | Worcestershire Are you ready to take full ownership of IT and SAP Business One in a growing, international business with a refreshingly down-to-earth approach? A dynamic and long-established business is looking for someone to step into a pivotal group-level role - leading their … IT function while driving smarter, better use of SAP B1 across multiple group companies. Key responsibilities: Lead and evolve the SAP Business One system across the group Evaluate the wider IT landscape - WMS, CRM, intranet, website, and suggest better solutions Drive integration and performance across systems and teams Liaise with third-party support partners Be an internal consultant … and problem-solver, not just a system admin The Ideal Candidate: Solid experience with SAP Business One (must-have) Exposure to Boyum products Confident navigating both IT and finance environments Comfortable working with WMS/manufacturing systems Energetic, ideas-driven, and self-motivated Not afraid to challenge, question, and propose change Location & Salary: Initially office-based in Worcestershire to More ❯