1st/2nd Line Engineer Salary: Up to £30K DOE Location: Exeter My client, an established IT solutions provider based in Exeter, are looking for a Service Desk Analyst to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play … users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Key responsibilities: Ensure IT issues raised via phone, email, ticketing software are all logged correctly To resolve issues adhering to SLA's … Install software for end users Ensure issues/tickets are resolved or escalated to completion Set up accounts, passwords (new and resets), permissions Monitoring IT systems and infrastructure Helping the team with any internal or external projects Occasional on-site visits Skills: Microsoft Office 365 Antivirus solutions Internet Connectivity more »
Experienced Second Line IT Network Engineer required for a global manufacturing company at their Plymouth based site. Reporting to the Head of IT, the successful candidate will provide a lead function in our clients global program to standardise IT security and infrastructure and will be required … UK sites. Candidates who apply for this position must have the immediate right to work in the UK. Key Responsibilities: The smooth running of IT systems and applications and network, ensuring excellent uptime levels. (Multi-site UK). Providing users with a First-Class level of customer service, responding … to IT support calls placed through the IT Helpdesk, via telephone and in person. The smooth running and monitoring of all locally hosted IT hardware and IT Services in the Plymouth manufacturing centre. Ensuring that all issues found are quickly and smoothly resolved, communicated or escalated more »
We're looking for an exceptional IT Windows Patch Engineer (Security Compliance) to help us make a difference to our planet. As our IT Windows Patch Engineer, the job may be suitable for hybrid working, which is where an employee works part of the week in … focusing on our environmental and social impact We're experts by nature - always learning and developing to do things better We live and breathe it - putting our purpose at the heart of decision-making We're better together - understanding partnerships and inclusivity make us greater We keep evolving - pushing … boundaries to make tomorrow better for our customers Your world of expertise As our IT Patch Windows Engineer your key responsibilities are: To support the secure delivery of the Met Office Windows-based IT systems and IT services, providing support to users, carrying out changes and more »
Experienced Second Line IT Network Engineer required for a global manufacturing company at their Plymouth based site. Reporting to the Head of IT, the successful candidate will provide a lead function in our clients global program to standardise IT security and infrastructure and will be required more »
As a First-Line IT Support Engineer, you'll play a crucial role in the IT department, offering technical support throughout the group. You will have a solid foundation in IT support with proven experience in a first-line role or equivalent covering a broad range … efficient resolution of issues and delivering exceptional customer service. Implement upgrades, patches, and new applications and equipment to enhance performance and security. Participate in IT projects to improve efficiency and reliability of security and systems. Investigate improvements to existing systems making full use of third-party software and support. … based on their impact on business operations, urgency, and criticality. Deciding which issues to address first to minimise downtime and maximise productivity. Ensure that IT operations comply with relevant company and industry regulations and data protection laws, making decisions to address compliance gaps. Escalate 2nd/3rd line technical more »
