Remote 'IT Engineer' Job Vacancies

26 to 50 of 71 Remote IT Engineer Jobs

3rd Line IT Support Engineer

Stevenage, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Circle Group
3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer to join their Technology in … Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work closely with internal teams, school stakeholders, and … Experience in technical pre-sales or consultancy roles Exposure to project management methodologies Commercial awareness and ability to align technical solutions with business needs Key Responsibilities: Lead and deliver IT infrastructure projects across educational settings Provide remote and onsite support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope and More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

1st Line IT Support Engineer - Desktop, SaaS, Applications - Hybrid

Sheffield, South Yorkshire, England, United Kingdom
Hybrid / WFH Options
RecruitmentRevolution.com
their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, ApplicationsSheffield (S8)/Hybrid … Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client’s business the best it can be.Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in … And we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email+ Providing an accurate, efficient and customer More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted:

1st Line IT Support Engineer - Desktop, SaaS, Applications - Hybrid

Yorkshire, United Kingdom
Hybrid / WFH Options
RecruitmentRevolution.com
their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid … Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client s business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more … And we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company s software via phone call and email + Providing an accurate, efficient and More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 28,000 Annual
Posted:

IT Support Engineer

United Kingdom
Hybrid / WFH Options
Regional Recruitment Services
IT Support Engineer Location : Derby/Birmingham area Salary : £35,000 per annum Location : Hybrid (Remote and Office-based) Schedule : Monday to Friday About the Role: Our client is a UK-based company specialising in advanced energy solutions, is seeking a skilled IT Support Engineer. This role is perfect for those passionate about technology and sustainability, offering … committed to sustainability and innovation. - Impactful Work: Contribute to a greener future by supporting advanced energy solutions. Key Responsibilities: - Microsoft Server Management: Maintain and optimise Microsoft Servers, ensuring seamless IT operations. - Cloud Solutions: Manage and support cloud platforms such as Google Drive and OneDrive. - Microsoft Office 365 Support: Provide comprehensive support for Office 365, addressing user issues and ensuring … and on-site support to clients in the Southampton and Derby/Birmingham areas. - Desktop support Skills and Experience Required: - Technical Expertise: Proficient in managing Microsoft Servers and providing IT support. - Cloud Proficiency: Experience with cloud solutions, particularly Google Drive and OneDrive. - Office 365 Knowledge: Strong understanding of Microsoft Office 365 and its applications. - Problem-Solving Skills: Ability to More ❯
Employment Type: Permanent
Salary: GBP 35,000 Annual
Posted:

IT Support Engineer

West Midlands, United Kingdom
Hybrid / WFH Options
Regional Recruitment Services
IT Support Engineer Location : Derby/Birmingham area Salary : £35,000 per annum Location : Hybrid (Remote and Office-based) Schedule : Monday to Friday About the Role: Our client is a UK-based company specialising in advanced energy solutions, is seeking a skilled IT Support Engineer. This role is perfect for those passionate about technology and sustainability, offering … committed to sustainability and innovation. - Impactful Work: Contribute to a greener future by supporting advanced energy solutions. Key Responsibilities: - Microsoft Server Management: Maintain and optimise Microsoft Servers, ensuring seamless IT operations. - Cloud Solutions: Manage and support cloud platforms such as Google Drive and OneDrive. - Microsoft Office 365 Support: Provide comprehensive support for Office 365, addressing user issues and ensuring … and on-site support to clients in the Southampton and Derby/Birmingham areas. - Desktop support Skills and Experience Required: - Technical Expertise: Proficient in managing Microsoft Servers and providing IT support. - Cloud Proficiency: Experience with cloud solutions, particularly Google Drive and OneDrive. - Office 365 Knowledge: Strong understanding of Microsoft Office 365 and its applications. - Problem-Solving Skills: Ability to More ❯
Employment Type: Permanent
Salary: £35000/annum
Posted:

IT Infrastructure Engineer

Reigate, Surrey, South East, United Kingdom
Hybrid / WFH Options
Nextech Group Limited
Role: IT Infrastructure Engineer Department: Project Delivery Location: Reigate Salary: £50,000 per annum Job Type: Full-Time (hybrid working) Are you an experienced IT professional with a passion for delivering high-quality infrastructure projects? We are looking for an IT Infrastructure Engineer to join a dynamic, customer-focused technical operations team. In this role … you will be responsible for the delivery and implementation of a wide range of IT projects, ensuring they are completed on time, within scope, and to an exceptional standard. What You'll Be Doing: * Deliver and implement IT infrastructure projects that exceed customer expectations. * Lead project processes including kick-off, regular reviews, and timely project sign-offs. * Prepare … practices. * Provide ad hoc technical support to the wider technical operations team. * Attend weekly project planning and team collaboration meetings. What We're Looking For: * Proven experience in delivering IT infrastructure projects. * Strong technical background in Microsoft 365, Windows Server environments, networking, firewall solutions, and security services. * Familiarity with Google Workspace, AV solutions, and security standards such as Cyber More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

1st Line IT Support Engineer

Farnham, Surrey, South East, United Kingdom
Hybrid / WFH Options
ECS
1st Line IT Support Engineer Salary: £26,000 - £30,000 Location: Farnham (Hybrid - 4 days onsite) Schedule: Mon-Fri, 8:00-16:30 or 9:00-17:30 (1-hour break) On-Call: 1 in 3 Saturdays We're looking for a friendly, proactive, and technically skilled 1st Line IT Support Engineer to be the go … to person for everyday IT issues across our organisation. This is a customer facing role where your ability to troubleshoot, communicate clearly, and resolve problems efficiently will directly impact user satisfaction and operational success. Key responsibilities: Be the first point of contact for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents and service … complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets Support onboarding/offboarding and maintain IT documentation Required Skills Experience in IT support or service desk roles Must have HALO ITSM ticketing system experience Strong knowledge of Microsoft Entra Microsoft 365 and Windows More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

1st Line IT Support Engineer

Wrecclesham, Surrey, United Kingdom
Hybrid / WFH Options
ECS Resource Group Ltd
1st Line IT Support Engineer Salary: 26,000 - 31,000 Location: Farnham (Hybrid - 4 days onsite) Schedule: Mon-Fri, 8:00-16:30 or 9:00-17:30 (1-hour break) On-Call: 1 in 3 Saturdays We're looking for a friendly, proactive, and technically skilled 1st Line IT Support Engineer to be the go … to person for everyday IT issues across our organisation. This is a customer facing role where your ability to troubleshoot, communicate clearly, and resolve problems efficiently will directly impact user satisfaction and operational success. Key responsibilities: Be the first point of contact for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents and service … complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets Support onboarding/offboarding and maintain IT documentation Required Skills Experience in IT support or service desk roles Familiarity with HALO ITSM or similar ticketing systems Strong knowledge of Microsoft 365 and Windows 10/ More ❯
Employment Type: Permanent
Salary: GBP 28,000 - 31,000 Annual
Posted:

Lead IT Network Engineer

london, south east england, united kingdom
Hybrid / WFH Options
BITS Group
IT Network Engineer (3rd Line) – Join a fast-growing MSP start-up Location: Hybrid – Remote & Onsite (across client sites) Type: Full-time, Permanent Salary: Competitive, based on experience + travel expenses Does helping shape a new kind of tech start-up as a Lead Network Engineer excite you? We are BITS Group. A fast-growing Managed Service … Provider that's redefining what great IT support looks like for clients all over London and beyond. We are now looking for a senior technical engineer to help us not just deliver exceptional support services to our client base, but also help shape and grow the future of BITS Group through technical leadership and build a Centre of … behind support tickets. When clients call us, they speak to someone who knows their business, understands their challenges, and gets things sorted — fast. Our mission is simple: to deliver IT support the BITS way — while clients focus on what's important day to day. What you'll be doing: You'll be the go-to technical expert across cloud More ❯
Posted:

IT Infrastructure Engineer

Glasgow, City of Glasgow, United Kingdom
Hybrid / WFH Options
Cathcart Technology
IT Infrastructure Engineer required to join a growing UK organisation, in Glasgow taking a key role in supporting and enhancing a modern hybrid infrastructure that keeps the business connected and secure. This is an opportunity to work with modern technologies, influence future IT improvements, and see the tangible impact of your work every day. The Company This … joining a team that encourages ownership, continuous improvement, and new ideas where your technical expertise will help shape the company's future technology landscape. The Role As an Infrastructure Engineer, you'll be responsible for maintaining and developing the organisation's infrastructure across on premise and cloud environments. You'll provide advanced technical support, lead on system improvements, and … ensure that the company's IT foundation remains robust, secure, and ready for the future. Every day will bring variety and challenge from optimising Azure environments and automating key processes to solving complex network issues that keep the business running smoothly. You'll work closely with colleagues and partners to deliver infrastructure that's fast, reliable, and built to More ❯
Employment Type: Permanent
Salary: £50000 - £55000/annum
Posted:

IT Infrastructure Engineer

Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
Cathcart Technology
IT Infrastructure Engineer required to join a growing UK organisation, in Glasgow taking a key role in supporting and enhancing a modern hybrid infrastructure that keeps the business connected and secure. This is an opportunity to work with modern technologies, influence future IT improvements, and see the tangible impact of your work every day. The Company This … joining a team that encourages ownership, continuous improvement, and new ideas where your technical expertise will help shape the company's future technology landscape. The Role As an Infrastructure Engineer, you'll be responsible for maintaining and developing the organisation's infrastructure across on premise and cloud environments. You'll provide advanced technical support, lead on system improvements, and … ensure that the company's IT foundation remains robust, secure, and ready for the future. Every day will bring variety and challenge from optimising Azure environments and automating key processes to solving complex network issues that keep the business running smoothly. You'll work closely with colleagues and partners to deliver infrastructure that's fast, reliable, and built to More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

1st Line IT Support Engineer

Guildford, Surrey, England, United Kingdom
Hybrid / WFH Options
SER (Staffing) Ltd
1st Line IT Support Engineer - Guildford - Hybrid Working! Location : Guildford, Surrey (2 days per week onsite after 1st month) Salary : Dependant on experience We're looking for a motivated 1st Line IT Support Engineer to join our clients dynamic IT team. In this hands-on role, you’ll provide first-line support to internal users … ll do: Provide first-line support for hardware, software, and connectivity issues Set up and maintain laptops, desktops, and peripherals Support user account management (Active Directory & M365) Help with IT inventory, asset tracking, and documentation Assist with internal systems, helpdesk queries, and demo room setup What we’re looking for: 2+ years' experience in IT support (especially M365 More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted:

2nd Line IT Support Engineer

City, London, United Kingdom
Hybrid / WFH Options
Integral Recruitment Ltd
2nd Line IT Support Engineer London Bridge, SE1 Hybrid (1 week office/1-week WFH) £38,000 £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They re all about great service, teamwork and continuous improvement and … they re looking for a talented 2nd Line IT Support Engineer to join the journey. What You ll Do: You ll be the friendly face and trusted problem-solver for clients keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware … managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system documentation Recommending improvements and contributing to IT projects and rollouts What You ll Bring You re confident, curious and customer-focused, with: Strong hands-on experience with Windows 10/11 and macOS Solid understanding of More ❯
Employment Type: Permanent
Salary: GBP 38,000 - 42,000 Annual
Posted:

2nd Line IT Support Engineer

London Bridge / Hybrid / WFH / SE1, Billingsgate, United Kingdom
Hybrid / WFH Options
Integral Recruitment Ltd
2nd Line IT Support Engineer London Bridge, SE1 – Hybrid (1 week office/1-week WFH) £38,000 – £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They’re all about great service, teamwork and continuous improvement — and … they’re looking for a talented 2nd Line IT Support Engineer to join the journey. What You’ll Do: You’ll be the friendly face and trusted problem-solver for clients — keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware … managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows 10/11 and macOS Solid understanding of More ❯
Employment Type: Permanent
Salary: £38000 - £42000/annum
Posted:

Group Senior IT Technical Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
This is Alexander Faraday Recruitment
We're Hiring: Group Senior IT Technical Engineer (Remote, Full-Time) Are you a seasoned IT professional ready to take on a dynamic, project-heavy role in a growing global organization? We’re looking for a Group Senior IT Technical Engineer to join a forward-thinking team supporting diverse international operations. What You'll Do … Lead and support IT infrastructure projects across multiple global sites. Deliver high-quality technical support and solutions using Microsoft cloud-based services (Azure, M365, Intune). Collaborate with cross-functional teams to modernize legacy systems and consolidate IT environments. Act as a key contact for European technology operations, ensuring smooth service delivery and innovation. What you get from … contributions, private healthcare for you and your family, annual bonus, and more. Impactful Work – 80% project-based, 20% support. You’ll be driving real change in a fast-evolving IT landscape. Global Exposure – Support teams across Europe and beyond, with opportunities to travel internationally. What You Bring: Proven experience in IT support and infrastructure roles. Strong technical skills More ❯
Employment Type: Full-Time
Salary: £45,000 - £52,000 per annum
Posted:

2nd Line IT Support Engineer

Burgess Hill, Sussex, United Kingdom
Hybrid / WFH Options
SER Limited
2nd Line IT Support Engineer Burgess Hill Up to £35,000 + Hybrid! We re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line IT Support Engineer to join their growing team. You ll be supporting a wide range of technologies including Microsoft 365, Azure, Veeam … VMware, and more within a fast-paced, cloud-first MSP environment. This is a great opportunity for someone ready to step up, take ownership, and develop their IT career. Tech Stack: Windows Server/VMware/Hyper-V Microsoft 365 & Azure Networking Firewalls, Routers, Switches Veeam Backup/Intune MDM MSP experience (desirable) What You Get: Salary up to More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 35,000 Annual
Posted:

2nd Line IT Support Engineer

Burgess Hill, West Sussex, England, United Kingdom
Hybrid / WFH Options
SER (Staffing) Ltd
2nd Line IT Support Engineer – Burgess Hill – Up to £35,000 + Hybrid! We’re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line IT Support Engineer to join their growing team. You’ll be supporting a wide range of technologies including Microsoft 365, Azure, Veeam … VMware, and more — within a fast-paced, cloud-first MSP environment. This is a great opportunity for someone ready to step up, take ownership, and develop their IT career. Tech Stack: Windows Server/VMware/Hyper-V Microsoft 365 & Azure Networking – Firewalls, Routers, Switches Veeam Backup/Intune MDM MSP experience (desirable) What You Get: Salary up to More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

IT Support Engineer (MSP – On-Site/Remote, St. Louis, MO)

ballwin, missouri, united states
Hybrid / WFH Options
ArchitectNow
IT Support Engineer (MSP – On-Site/Remote, St. Louis, MO)* Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. *About the Role* ArchitectNow is seeking an IT Support Engineer to join our growing Managed Services Provider (MSP) practice. … desk/Tier 1–2 support across Microsoft 365, PCs, networks, and printers—with a strong emphasis on Microsoft 365 administration and troubleshooting. The position is primarily remote, however it will require on-site visits to client locations in the St. Louis area as needed. You’ll often be the in-person resource clients see, so professionalism, strong communication … software development agency. We specialize in Azure Infrastructure, Microsoft 365, AI-driven applications, and custom software development for clients across industries. Our mission is to help organizations modernize their IT environments, migrate to the cloud, and unlock business value through AI and the Microsoft ecosystem. From Azure landing zones, governance, and managed IT services to custom software solutions More ❯
Posted:

1st Line IT Support Engineer

Farnham, Surrey, United Kingdom
Hybrid / WFH Options
ECS
1st Line IT Support Engineer Salary: £26,000 - £30,000 Location: Farnham (Hybrid - 4 days onsite) Schedule: Mon-Fri, 8:00-16:30 or 9:00-17:30 (1-hour break) On-Call: 1 in 3 Saturdays We're looking for a friendly, proactive, and technically skilled 1st Line IT Support Engineer to be the go … to person for everyday IT issues across our organisation click apply for full job details More ❯
Employment Type: Permanent
Salary: GBP 30,000 Annual
Posted:

IT Support Engineer

Essex, England, United Kingdom
Hybrid / WFH Options
Precise Placements
Desktop Support Engineer (Onsite) Location: Wickford, Essex (with travel to client offices) Reporting to: Head of Technical Services Type: Full-time, Onsite (1 day WFH) About the Role We are seeking an experienced and proactive Level 2 IT Support and Desktop Engineer to join our onsite technical team. This role is ideal for a skilled IT … who thrives in a hands-on environment, providing high-quality support for desktops, laptops, mobile devices, and network systems. You’ll be responsible for ensuring the smooth operation of IT services across multiple client sites, working closely with end users and the wider technical team to deliver exceptional service and technical excellence. Key Responsibilities Deliver Level 2 IT … software, and network-related issues. Install, configure, and maintain Windows, macOS, and Linux operating systems. Support and administer Microsoft 365, Active Directory, and other enterprise applications. Manage and prioritise IT support tickets in line with agreed SLAs. Troubleshoot LAN/WAN/Wi-Fi/VPN connectivity issues, escalating as required. Maintain accurate IT asset and inventory records. More ❯
Employment Type: Full-Time
Salary: £30,000 - £42,000 per annum
Posted:

2nd Line IT Support Engineer

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
K3 Capital Group Ltd
Please note this role is hybrid with 3/4 days per week based at our Bolton & Manchester offices** We are seeking an experienced IT Support Engineer to join our internal IT Service Desk team and provide 2nd Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will … ensuring a seamless experience for clients. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. The candidate will act as a bridge between our 1st line support team and our 3rd line infrastructure team. In order to succeed in this position … with a can-do attitude, happy to answer questions and support other members of the team, sharing knowledge and expertise to enable them to develop Key responsibilities: 2nd Line IT Support: Provide desk side and remote 2nd line support to end-users, resolving technical issues and escalation issues effectively. Provide 2nd line support for Microsoft 365, Azure & Windows Active More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
Posted:

IT Systems Engineer - Near Edinburgh - 6-month FTC

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Lorien
IT Systems Engineer - Near Edinburgh - 6-month FTC *** 6-Month Fixed Term Contract *** Lorien's long-standing, successful and impressive client, with a great global-reaching product line and offices very commutable from Central Edinburgh and the surrounding, is looking to recruit a skilled IT Systems Engineer to join its technical function on a 6-month … processes to ensure data integrity and availability Support and maintain critical infrastructure, including servers, virtualization platforms, and storage offerings Lead and contribute towards the delivery/implementation of related IT projects such as migrations/improvements/etc., ensuring timely delivery and adherence to standards Provide First/Second line support, troubleshooting and resolving technical issues to enhance system More ❯
Employment Type: Temporary
Salary: Salary negotiable
Posted:

IT Systems Engineer - Near Edinburgh - 6-month FTC

Edinburgh, Stockbridge, City of Edinburgh, United Kingdom
Hybrid / WFH Options
Lorien
IT Systems Engineer - Near Edinburgh - 6-month FTC *** 6-Month Fixed Term Contract *** Lorien's long-standing, successful and impressive client, with a great global-reaching product line and offices very commutable from Central Edinburgh and the surrounding, is looking to recruit a skilled IT Systems Engineer to join its technical function on a 6-month … processes to ensure data integrity and availability Support and maintain critical infrastructure, including servers, virtualization platforms, and storage offerings Lead and contribute towards the delivery/implementation of related IT projects such as migrations/improvements/etc., ensuring timely delivery and adherence to standards Provide First/Second line support, troubleshooting and resolving technical issues to enhance system More ❯
Employment Type: Temporary
Posted:

IT Support Engineer

Lasswade, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
KAT Recruitment
My client is seeking a skilled IT Support Engineer to provide advanced technical supportwithin their organization. This role involves troubleshooting complex IT issues,supporting end-users, and ensuring the smooth operation of the IT Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as part … of a team. This is an office-based role but offers some flexibility. Asolid understanding of networking fundamentals is desirable. Role Responsibilities: Provide support for IT incidents and service requests, including hardware,software, network issues, and to manage and document these requests usingour Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provideoptimal solutions. Troubleshoot … and resolve IT issues promptly, minimizing disruption to businessoperations. Deliver a highly available and well-managed IT service, ensuring compliancewith service level agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provideoptimal solutions. Oversee the IT incidents and service requests queue, ensuring support ticketsare handled efficiently. Resolve escalated More ❯
Employment Type: Permanent, Part Time, Work From Home
Salary: £30,000
Posted:

2nd Line IT Support Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
Integral Recruitment Ltd
2nd Line IT Support EngineerLondon Bridge, SE1 – Hybrid (1 week office/1-week WFH)£38,000 – £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They’re all about great service, teamwork and continuous improvement — and they’re … looking for a talented 2nd Line IT Support Engineer to join the journey. What You’ll Do: You’ll be the friendly face and trusted problem-solver for clients — keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and … managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows 10/11 and macOS Solid understanding of More ❯
Employment Type: Full-Time
Salary: £38,000 - £42,000 per annum
Posted:
IT Engineer
10th Percentile
£25,750
25th Percentile
£28,000
Median
£35,000
75th Percentile
£43,250
90th Percentile
£55,000