IT Service Manager This is a varied and demanding role working for a large organisation in which you will be working alongside all levels of stakeholders and managing a team of 30. The main purpose of this role is to manage and coach the team and support in … all areas. It is expected that the role will consist mainly of management and not delivery of IT support although you will need to be able to get involved where necessary. Duties and responsibilities: Manage the key strategic relationships of the IT support service . Ensure compliance … with IT systems regulations Keep up to date with changes in technology Liaise closely with all levels of stakeholders to identify Strategic opportunities Manage, coach and develop a team of 30 IT support technicians. Required Skills and Experience ITIL qualified would be desirable Previous experience of managing an more »
Brook Street are looking for an IT Service Manager to work for the renowned DWP. If you have experience in the below, we have the opportunity for you! As an IT Service Manager you are responsible for ensuring a high quality service is achieved for the … Fraud & Error Live Support team, using recognised Service Management processes, procedures and policies to resolve incidents, problems & issues and escalating where appropriate to relevant IT service functions - Providing high quality support for all end users, understanding and trying to resolve user issues and queries, managing end user communication and more »
We are currently seeking a Project Manager with expertise in TOPdesk or similar IT Service Management (ITSM) systems to join a TOPdesk cloudification project. The successful candidate will have a strong background in ITSM solutions and cloud-based environments. Experience within a university setting is desirable but not … essential. This contract is for an initial period of 3 months, with the possibility of extension. Project Manager Daily Rate: £375 - £425 (Outside IR35) Location: Bath - On-site Requirement: 2 days per week Job Type: Contract (3 months) If you are interested in this role please apply with your more »
