1 to 25 of 55 Remote IT Services Manager Jobs

and flexible, hybrid working. As an IT Service Delivery Manager, you will be responsible for overseeing and ensuring the efficient delivery of IT services to meet our business needs and objectives. You will manage the performance and quality of IT services, ensuring compliance with service level agreements (SLAs), and maintaining … positive relationships with internal teams and business stakeholders. You will work closely with IT support, infrastructure, and operations teams to ensure the seamless delivery of services and the continual improvement of service management processes. Key Responsibilities Oversee the daily operations of IT service delivery, ensuring that all services are delivered according to agreed SLAs … quality and reduce costs. Serve as the primary point of contact for business units regarding the provision of IT services. Ensure the alignment of IT services with the business’s operational needs and objectives. Develop and maintain strong relationships with key business stakeholders. Hold regular service reviews with key stakeholders, focussing on performance of services More ❯

Lloyd's and Company), in both insurance and reinsurance business. Processing over £101 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value … Job Reporting to the Head of IT Service Delivery, the IT Service Delivery Manager is responsible for the delivery of IT services across Velonetic and our delivery partners. Adopting a high-performance culture across the organisation with a clear focus on Quality, Cost and Delivery as well as driving Programme and … aspire to be recognised for our innovative and modern thinking approach. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part More ❯

Bishopsgate in London. Overall Job Purpose The IT Service Delivery Manager is responsible for overseeing the efficient and effective delivery of IT services to the Club’s end users, and ensuring that IT operations align with business objectives, meet service level agreements (SLAs), and provide a seamless user experience. Key Responsibilities … may occur out of hours. Manage the escalation of incidents and service requests to 3rd line support or external vendors as needed. Working alongside project teams to ensure new services are introduced effectively. Prepare service delivery documentation, including regular reporting for committee meetings, and ITSLT meetings. To Chair the Change Advisory Board and manage the overall process. Monitor and … should demonstrate the ability to anticipate and address customer needs and concerns proactively. Experience in a wide variety of information technology fields to fully understand the details of the services that can be provided. Excellent delegation skills, negotiation skills and strong people management skills. Desirable Bachelor’s degree in information technology, Computer Science, or a related field. Industry certifications More ❯

IT Services Manager Location: Bridgwater, Somerset Hybrid (2 days on-site per week) Salary: £65,000 £72,000 + £5K Car Allowance + Bonus (up to 10%) Security Clearance: You must have lived in the UK for at least 3 years with settled or pre-settled status and be eligible for BPSS or higher security … clearance. Key Requirements We are seeking an IT Services Manager with 58 years of experience in IT service delivery and systems administration, ideally in a fast-paced, infrastructure-heavy environment. This role is particularly suited to those with experience managing service teams and third-party contracts within regulated or safety-critical industries. … Essential qualifications and experience: Bachelors degree in Computer Science, Information Technology, or a related field Professional accreditation in ITIL , PRINCE2 , APMP , or equivalent Proven experience as a Certified Service Manager in service delivery management , particularly in system administration Experience managing IT operations , support teams, and budgets Excellent understanding of SLAs , compliance, service assurance, and contract/ More ❯

Service Manager to strengthen and enhance our internal ITSM processes in alignment with ITIL 4 best practices. This role is critical in ensuring that IT services are properly onboarded into ITSM processes, measured effectively with KPIs, and continuously improve ITSM maturity. Additionally, experience with Freshservice or ServiceNow is a plus, as this role will play … Center teams to strengthen governance, guidelines, and maturity across IT service management practices. • Work closely with Global Service Desk teams to foster continuousimprovement of IT services and ensure consistent end-user satisfaction. • Ensure all IT services are properly onboarded into ITSM processes, leveraging automation and KPI-based performance measurement aligned with business … metrics, ensuring alignment with defined standards, SLAs, and compliance requirements. • Serve as a key point of contact for IT service management, ensuring alignment between IT services and evolving business needs. Skills and Competencies Background: • At least 5 years of experience as an ITSM Engineer/Administrator or Manager. • Strong understanding and hands-on experience with More ❯

Job Description IT Services Manager Location: Bridgwater, Somerset – Hybrid (2 days on-site per week) Salary: £65,000 – £72,000 + £5K Car Allowance + Bonus (up to 10%) Security Clearance: You must have lived in the UK for at least 3 years with settled or pre-settled status and be eligible for BPSS or … higher security clearance. Key Requirements We are seeking an IT Services Manager with 5–8 years of experience in IT service delivery and systems administration, ideally in a fast-paced, infrastructure-heavy environment. This role is particularly suited to those with experience managing service teams and third-party contracts within regulated or safety … qualifications and experience: Bachelor’s degree in Computer Science, Information Technology, or a related field Professional accreditation in ITIL , PRINCE2 , APMP , or equivalent Proven experience as a Certified Service Manager in service delivery management , particularly in system administration Experience managing IT operations , support teams, and budgets Excellent understanding of SLAs , compliance, service assurance, and contract/ More ❯

/flex . We give you a world of potential Computershare has an exciting opportunity for a passionate, driven and enthusiastic individual to join our team as an IT Service Delivery Manager. Computershare is going through a time of growth and transformation, and this is your opportunity to jump in and get involved. A role you will love … We’re seeking a motivated and enthusiastic individual who has a passion to improve processes. As an IT Service Delivery Manager, you will play a key role in developing excellent working relationships with key stakeholders and business users, driving the brand of Global IT Service Management. The role provides great exposure to the global … to improve Service Availability and minimise repeat issues. Define, manage and maintain Service Management policies and processes, driving efficiency and effectiveness. Contribute to a Globally consistent approach to IT Service Management in line with industry best practice. Contribute to reporting of the IT service and the performance to agreed KPIs & Service Levels. What will you bring More ❯

Transition, you will play a key role in providing leadership, guidance, and structure to both Business Stakeholders and Technology Service Partners, ensuring the delivery of exceptional IT services that enhance our customer experience. As part of a transformation programme into a standalone PLC business, this is a great time to join us and be part of a … are more than the nation’s favourite DIY store, we are a growing multichannel organisation, with a strong culture of authenticity and innovation. Key Responsibilities Manage IT services across the entire lifecycle for your assigned business area, ensuring they align with business needs and operational requirements. Act as the Subject Matter Expert (SME) for your service portfolio … providing guidance and oversight. Monitor and manage Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), ensuring performance targets are met and services remain supportable and maintainable. Oversee change management to ensure system stability and service availability are maintained, particularly within your business area. Develop and nurture relationships with Suppliers and Partners to continuously improve service performance, collaboration, and More ❯

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. IT Workplace Services Manager • Newly created role, an opportunity to lead the roadmap of all end user services • Play a pivotal role in integrating technology and workplace services to enhance the employee experience … and 20% in Stratford-upon-Avon - we're open to discussing what this might look like for you. About the role Are you passionate about integrating technology and workplace services to enhance the employee experience? As a Workplace Services Manager, you will play a pivotal role in ensuring seamless technology integration and exceptional service delivery. This … the future of workplace technology at NFU Mutual. At the heart of this role is a unique chance to take ownership of a wide spectrum of IT services-from end-user devices and corporate printing solutions to Microsoft 365 applications-ensuring seamless service delivery and an exceptional digital experience across the business. You will be pivotal to More ❯

IT Services Manager Evesham – Hybrid working – Evesham office 3 days a week Our client is a market leading medium sized company, with global offices, and is significantly investing in its technology to improve efficiency, productivity, and competitive edge. This will lead to a step change in IT service delivery and performance which you … will lead as IT Services Manager. Reporting to the CIO, as IT Services Manager, you’ll review and implement new IT Service Delivery standards to maximize the value of the IT investment. This is across the Service Desk, Infrastructure, Desktops and application support services first in the … embedded culture of continuous improvement Own the ITSM tool and the decision to retain the current one or select a new one Improve prioritization and enable self-service Lead IT procurement (networks, infrastructure, desktop, devices, desktop applications) ensuring cost-effective sourcing of IT assets and services Set up a vendor framework to measure vendor management More ❯

to a fast-paced IT function. This is a unique opportunity to play a pivotal role in the performance, quality, and continuous improvement of IT services used by thousands across the business. What you’ll be doing: As Service Delivery Manager , you’ll lead a high-performing team responsible for 1st and 2nd … line IT support, ensuring services are delivered to agreed SLAs and KPIs . Alongside this, you’ll take ownership of the ServiceNow platform , driving its optimisation, leading improvements, and ensuring it’s aligned with wider business goals. You’ll be a key player in driving organisational effectiveness — mentoring and developing your team, managing performance, and … trends and performance Championing ITIL best practices, ensuring robust processes for Incident, Problem, Change, Release, and Major Incident Management Acting as a key liaison with third-party providers, ensuring services meet the required standards Identifying and resolving any process gaps, and escalating potential priority issues swiftly and efficiently What you’ll bring: A strong technical background and experience delivering More ❯

to join the Service Management team on a permanent basis. Team Overview: The Service Management team at Elexon is responsible for overseeing the full lifecycle of IT services, from planning and design to transition, operation, and continuous improvement, adhering to ITIL best practices. To manage its multi-supplier service delivery landscape, Elexon employs a Service Integration and … ITIL-based service management practices, the team ensures clear accountability, maintains service quality, and drives high performance across all service providers. Job Purpose: As an IT Service Manager, you will play a key role in managing the integration of diverse services from multiple suppliers into a cohesive and efficient service delivery model. This position is … responsible for orchestrating end-to-end service management ITIL processes, establishing governance structures, and ensuring effective collaboration across service providers and internal support teams. The IT Service Manager will lead initiatives to optimise service performance, reduce operational risks, and enhance service integration to meet business and industry needs. Key Responsibilities: Service Delivery Management: Oversee the performance More ❯

largely neglected both by traditional high street banks and modern fintech providers Role Description We are looking for a dynamic, hands-on and forward-thinking IT Service Manager to join our team. The successful candidate will oversee the service desk and lead our IT service management function, focusing on delivering a best-in-class … IT experience for all users. This role requires both management and technical background to lead by example, driving continuous improvement across IT services, and ensuring exceptional service delivery, customer satisfaction, and operational excellence. The role requires a proactive approach, the ability to work autonomously, and strong organisational skills. Principal Accountabilities Working very closely with different … measures to mitigate risks. Working independently and autonomously to manage tasks and projects, ensuring their timely and high-quality completion. Personal Attributes & Experience An effective IT Service Manager should possess the following personal attributes and experience: Applicants must have the unrestricted right to work in the UK, as we are unable to provide sponsorship. A minimum More ❯

IT Service Desk Manager Company: A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with experience working within a client/customer-facing environment, coupled with healthcare industry experience. Our client is paying a basic salary of £57,000 + 3k on call allowance to operate on a … in a managed service or corporate environment. You must be able to demonstrate proven abilities in the leading and managing the team to support a wide variety of IT solutions as part of an end-to-end lifecycle implementation. Skills and Experience: At least years of proven experience as a Service Desk Manager within the IT … stack, is a must-have. Excellent client management and communication skills, with a track record of building and maintaining successful relationships, are a must-have. Strong understanding of IT service delivery processes, incident management, problem resolution, and change management is a must-have. Excellent client management and communication skills, with a track record of building and maintaining successful More ❯

IT Service Desk Manager Company: A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with experience working within a client/customer-facing environment, coupled with healthcare industry experience. Our client is paying a basic salary of £57,000 + 3k on call allowance to operate on a … in a managed service or corporate environment. You must be able to demonstrate proven abilities in the leading and managing the team to support a wide variety of IT solutions as part of an end-to-end lifecycle implementation. Skills and Experience: At least years of proven experience as a Service Desk Manager within the IT … stack, is a must-have. Excellent client management and communication skills, with a track record of building and maintaining successful relationships, are a must-have. Strong understanding of IT service delivery processes, incident management, problem resolution, and change management is a must-have. Excellent client management and communication skills, with a track record of building and maintaining successful More ❯

IT Service Desk Manager Company: A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with experience working within a client/customer-facing environment, coupled with healthcare industry experience. You could be just the right applicant for this job Read all associated information and make sure to apply. … in a managed service or corporate environment. You must be able to demonstrate proven abilities in the leading and managing the team to support a wide variety of IT solutions as part of an end-to-end lifecycle implementation. Skills and Experience: At least years of proven experience as a Service Desk Manager within the IT … stack, is a must-have. Excellent client management and communication skills, with a track record of building and maintaining successful relationships, are a must-have. Strong understanding of IT service delivery processes, incident management, problem resolution, and change management is a must-have. Excellent client management and communication skills, with a track record of building and maintaining successful More ❯

early and open consultation and engagement with the Command's personnel and Trade Unions. This position is advertised at 37 hours per week. Job description IT Hardware & Services (H&S) Deployed and Interoperability This role will be operating at the heart of the Gateways team delivering IT services between the MOD, International Organisations and … The role of Senior Commercial Manager includes the following: Providing expertise to Defence Digital project delivery teams to influence and inform the sourcing of new goods and services from 3rd parties Proactive market insight which includes a coordinated monitoring of potential and existing suppliers in a strategic and dynamic way Define and run Procurement processes in line More ❯

early and open consultation and engagement with the Command’s personnel and Trade Unions. This position is advertised at 37 hours per week. Job description IT Hardware & Services (H&S) Deployed and Interoperability This role will be operating at the heart of the Gateways team delivering IT services between the MOD, International Organisations and … The role of Senior Commercial Manager includes the following: Providing expertise to Defence Digital project delivery teams to influence and inform the sourcing of new goods and services from 3rd parties Proactive market insight which includes a coordinated monitoring of potential and existing suppliers in a strategic and dynamic way Define and run Procurement processes in line … this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will More ❯

is a brand new role offering a unique opportunity to shape the management and integration of critical business systems across our client's infrastructure. As a Business Applications Manager, you will oversee the performance, resilience, and development of key systems, working closely with vendors, internal IT teams, and senior business stakeholders. You will hold a highly … dynamic environments. Excellent communication skills for engaging with C-Level and non-technical stakeholders. Knowledge of change management and training best practices. Proactive, resilient, capable of navigating complex IT architectures and legacy systems. Comfortable working in a 24/7 distribution environment, including out-of-hours rotations. Confident, collaborative, with a focus on customer outcomes and accountability. Bachelor … embodying these values, ready to make an immediate and lasting impact. Why Join? Shape a new leadership role with CIO exposure and SLT membership. Clear pathway to senior IT leadership. Hybrid working model with flexibility. 25 days annual leave plus bank holidays, with buy/sell options. 15% bonus scheme. Private medical insurance and enhanced family leave policies. More ❯

is provided by Innova Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range IT Services Manager Liverpool (Hybrid – 2 days per week in the office) Are you ready to take the reins of IT services and lead the infrastructure … support and operations team. Provide training and conduct performance evaluations to drive growth. Foster a culture of continuous improvement and customer-first thinking. Strategic Planning: Align IT services with business goals in collaboration with senior management. Develop and manage budgets for IT services and operations. Recommend and integrate emerging technologies to enhance service delivery. … Additional qualifications such as PMP, CISSP, or AWS Solutions Architect. Experience implementing ITIL, COBIT, or similar frameworks. Why Apply? This is your opportunity to lead impactful IT services in a role where innovation meets purpose. You’ll have the chance to work on exciting projects, mentor a talented team, and make a meaningful difference in a supportive More ❯

We have an exciting opportunity for an IT Service Manager to join our Tech Operations team. Reporting to the Head of Service Management and Transition, you will play a key role in providing leadership, guidance, and structure to both Business Stakeholders and Technology Service Partners, ensuring the delivery of exceptional IT services that … enhance our customer experience. As the IT Service Manager you will be responsible for the effective delivery and performance of IT services across the Digital, HR, and Finance portfolios . This role ensures that services meet agreed service levels, support business objectives, and continually improve. You will manage the end-to-end … service life-cycle, including incident, problem, and change management, and work closely with key stakeholders to ensure IT services are aligned with business needs. You will also play a key role in service transition for new solutions, ensuring smooth handover into live support and the delivery of business value. As part of a transformation programme into a More ❯

Service Delivery Manager | Up to £50k | Hybrid (Northwich) We're hiring an experienced Service Delivery Manager to lead internal IT operations and drive continuous improvement across systems and outsourced tech services. This role is key to ensuring internal infrastructure supports business efficiency, compliance, and growth. What you'll be doing: ✅ Oversee internal IT … Ensure compliance (ISO 27001, SOC 2) ✅ Own budgeting, procurement, and innovation initiatives ✅ Collaborate with senior stakeholders and exec team What we're looking for: 🔹 3+ years in internal IT service delivery 🔹 Strong vendor management & ITIL knowledge 🔹 Experience in cloud environments & compliance frameworks 🔹 Excellent communicator and problem solver Perks include: 💻 Hybrid working | 🏋️‍♂️ Free onsite gym | 🏥 BUPA healthcare | 🚗 Free parking More ❯

Service Delivery Manager | Up to £50k | Hybrid (Northwich) We're hiring an experienced Service Delivery Manager to lead internal IT operations and drive continuous improvement across systems and outsourced tech services. This role is key to ensuring internal infrastructure supports business efficiency, compliance, and growth. What you'll be doing: ✅ Oversee internal IT … Ensure compliance (ISO 27001, SOC 2) ✅ Own budgeting, procurement, and innovation initiatives ✅ Collaborate with senior stakeholders and exec team What we're looking for: 🔹 3+ years in internal IT service delivery 🔹 Strong vendor management & ITIL knowledge 🔹 Experience in cloud environments & compliance frameworks 🔹 Excellent communicator and problem solver Perks include: 💻 Hybrid working | 🏋️‍♂️ Free onsite gym | 🏥 BUPA healthcare | 🚗 Free parking More ❯

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from RED Global Our international client is looking for a Service Delivery Manager with experience in the banking industry to join their team for a B2B contract that is due to last until the end of the year, with a high chance … of extension. This position is hybrid in London, Sheffield, or Leeds, where you will be required on-site 2 times per week. Position: Service Delivery Manager Contract type: Freelance B2B. Contract Length: Until the End of the year Location: 2 days a week on-site in London, Sheffield or Leeds Skills and responsibilities Proven experience as a Delivery … interested, please forward this advert their way Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at RED Global by 2x Get notified about new Delivery Manager jobs in London Area, United More ❯

client operates in a financial sector and aims to be an inclusive employer that reflects society, valuing diversity in experience, background, and expertise. As an IT service manager you are responsible for ensuring that IT services are continuously maintained, optimized, and developed to deliver maximum value to users, meet their needs, monitor supplier … performance, and uphold professional, secure, and future-ready service levels through concrete improvement plans and adherence to process guidelines. Your responsibilities: Facilitate collaboration between internal teams and external IT partners Oversee the full IT chain, from operations to strategic improvements Ensure continuity and high-quality service delivery Drive improvements in lifecycle management, security, and audits Engage More ❯