you face. They believe in reducing complexity, modernising the workplace, and leading through action. Your new role This role is a second level application support position, however there may also be expectations to answer the phones and complete first level activities. The focus is on case and issue management … user instruction, investigating problems and resolving issues. What you'll need to succeed 2 years + experience in technical Helpdesk support role. Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking more »
Senior ITSupport Engineer/IT System Administrator Location: Winchester - on site role Job Type: Full-time Salary: up to circa £36,500 per annum Seeking a Senior ITSupport Engineer to join an established IT Team in an educational organisation. This role involves … working closely with the Head of IT Services to manage, support, and enhance the organisations extensive IT infrastructure. The successful candidate will be involved in a variety of tasks, from high-level analysis and design to hands-on support and maintenance. This great opportunity to work … in a role which will provide a range of different opportunities for development and the chance to work with a broad range of IT systems and Infrastructure. Day to Day of the role: Analyse, design, implement, maintain, and supportIT infrastructure, including applications, security systems, OS deployment more »
Farnborough, Hampshire, South East, United Kingdom
Pro-Connexions Ltd
ITSupport Engineer – Based Farnborough – Day shift 7am-7pm, 4 days on/4 day's off – Great opportunity to break into IT. As ITSupport Engineer, you will need the following Skills ; Previous ITSupport experience, good understanding of Hardware, excellent communication, good … administration, willing to be on call, reliable positive attitude, good attention to detail, ITSupport, Hardware, tape changes, patching, switching, any understanding of a data centre would give you a huge advantage. Successful ITSupport Engineer will need a good telephone manner, clear attention to detail … customer facing manner and good reliable data entry and administration skills. Preferably the successful candidates will have some kind of previous experience within an ITSupport role or Hardware Support role, however this isn't the main factor...we are here waiting to invest in your career. more »
Spectrum IT's Fareham/Portsmouth based client are keen to recruit a Contract IT 1st Line Support Analyst to join their busy and thriving IT Service Desk team on an initial 2 Month contract. If you have excellent communication skills; previous ITsupport … this could be the role for you! This 2 month contract role will be engagement via Umbrella company. As a member of the Contract IT 1st Line Support team you will be the primary point of contact for the UK retail stores running technology and systems for processing … systems and other customer engaging digital experiences (Digital Signage, Social, Interactive Apps). For this reason, candidates for this role will have both previous ITSupport experience and experience delivering excellent IT Customer service inline company SLA's. Key Roles & Responsibilities To be the first point of more »
Spectrum IT's Fareham/Portsmouth based client are keen to recruit a Contract IT 1st Line Support Analyst to join their busy and thriving IT Service Desk team on an initial 2 Month contract. If you have excellent communication skills; previous ITsupport … this could be the role for you! This 2 month contract role will be engagement via Umbrella company. As a member of the Contract IT 1st Line Support team you will be the primary point of contact for the UK retail stores running technology and systems for processing … systems and other customer engaging digital experiences (Digital Signage, Social, Interactive Apps). For this reason, candidates for this role will have both previous ITSupport experience and experience delivering excellent IT Customer service inline company SLA's. Key Roles & Responsibilities To be the first point of more »
ITSupport Analyst Location: Basingstoke Salary: £25,000 Role: The role will provide world class first and second line internal ITsupport to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/remote … cloud systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services Provide, first and … second line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded and offboarded successfully more »
Role: Senior ITSupport engineer Job Type: Permanent Location: Romsey, United Kingdom (Onsite) Ready to utilize your expertise to configure, evaluate, upgrade, repair, test and troubleshoot in a fast-paced environment? Are you passionate about MFA, device setup, connectivity, deployment, OS encryption and security management? Join us as … a Senior ITSupport engineer! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve … our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Gain access to endless learning opportunities. Build and maintain a team of high-performing individuals. more »
ITSupport/Software Support Technician Required. This is a hybrid role. You will join a dynamic support team in the operations department, where you will provide assistance to an extensive client base via email, helpdesk, and phone. Additionally, you will play a vital role in … enhancing and managing the internal IT Infrastructure. Your responsibilities will include collaborating with various departments such as Sales and R&D, as well as engaging with clients and third-party suppliers. Exceptional communication skills are essential for success in this role! Day-to-day tasks will involve: Triaging support tickets promptly and ensuring timely updates Responding to and resolving customer queries via email and phone Creating and maintaining knowledge articles Providing support for client training and updates as needed We're seeking candidates who: Excel in customer service and prioritize client satisfaction Have prior experience in an more »
Role : ITSupport Technician Location : Southampton This role will be based on-site in Southampton working for a leading MSP and providing 1st and 2nd line IT support. Our client is offering the successful IT Technician a salary up to £30,000 based on experience. Key … Responsibilities and Skills Ensure equipment is installed and ready for use Ensure IT security systems are working Hardware repair and replacement Resorting data Ensure tickets are logged, monitored and responded within the SLA Maintain IT Records Troubleshooting MS Office 365 & Microsoft Desktop Operating Systems Excellent communication Networking experience … and or virtulisation (beneficial) iOS experience (beneficial) The suitable applicant should be comfortable with working on-site in Salisbury. If this role for an IT Technician is of interest then please apply today. more »
Farnborough, Hampshire, South East, United Kingdom
Spectrum IT Recruitment
Are you a skilled ITSupport Engineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated ITSupport Engineer to join one … supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an ITSupport Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our clients. … You will play a crucial role in ensuring the smooth operation of their client's IT systems. What they can offer you: - A salary of up to £35,000 - 25 days annual leave, Pension, Private Medical - Free Subscription to Perk Box discounts and Wellness app - Access to cutting-edge more »
Unit 10, The Glenmore Centre, Sandleheath Industrial Estate, Old Brickyard Road, Fordingbridge, Hampshire, England
XCS (UK) LTD
There is a position for an Apprentice role in XCS IT department to work with External and internal Customers on all levels of IT, specifically Xerox and related Xerox systems such as Microsoft. A Driving licence is required for this role. Role The Apprentice will carry out support … Date Saturday, 31st August 2024 Start Date Sunday, 1st September 2024 Desired Skills Analytical skills Attention to detail Communication skills Customer care skills Initiative IT skills Organisation skills Patience Problem solving skills Team working Qualifications IT, Science and/or Engineering GCSE or equivalent, grade 5 or above … Desired) 5 GCSEs including English and Maths GCSE or equivalent, grade 4 or above (Essential) Some IT knowledge Other, grade Preferred (Desired) About the Employer XCS (UK) LTD XCS is a Xerox Concessionaire in our 18th Year. We cover clients in the south of England and offer a range more »
Snows House Second Avenue, Millbrook, Southampton, Hampshire, England
SNOWS BUSINESS HOLDINGS LIMITED
The Apprentice ITSupport Executive will provide proactive operational IT and administrative support to our Colleagues at all levels across the Group and will be an active participant in delivering the IT services. Role Supporting the IT team in resolving technical issues. Creating incident … tickets for all technical issues raised to the helpdesk. Troubleshooting hardware issues with the support of the IT team. Processing new starters and leavers. Building and configuring desktops and laptops from our build station. Reporting monitoring system notifications and alarms to IT Management. Participating in weekly team … projects. Training Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network more »
Harrow Way Community School, Harrow Way, Andover, England
MEDHURST COMMUNICATIONS LTD
Are you looking to kick start your career in IT with a supportive employer? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you. PETA are proud to be working with Medhurst Communications to support them with the recruitment and training of a new ITSupport Apprentice. Role What will my new role involve? Joining the team as an ITSupport Apprentice, you will learn: How to provide ITsupport on both hardware and software including desktop PCs … mobile devices, audio visual and networking equipment How to maintain and troubleshoot IT equipment How to identify and resolve technical problems We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. An enhanced DBS Disclosure check will be required more »
We are recruiting for an ITSupport Engineer for a fantastic company based in Chandlers Ford. This is a diverse role working within a small but established IT Team. It is very much a role that you can make your own and they encourage people to … input new ideas so they can continuously improve. You will be expected to provide full ITsupport as well as being involved in a variety of projects. Previous experience in a similar role is essential including help desk support, cloud based systems, Office 365 and cyber security … systems. The Role This is a busy ITsupport role that encompasses the whole IT function. Working in a team of 3 you will be providing helpdesk support to the company across a number of sites. You will be expected to work independently and under your more »
Velocity Academy have an exciting new opportunity for an Apprentice Support Technician with JC Applications Development a Software Development Company based in Hampshire. Role A great opportunity for a Support Technician to join a market-leading risk management and claims handling software provider based in rural Hampshire. Working … as part of the support team within the operations department, you will be providing support to a large client base through email, helpdesk and on the telephone. You’ll also be responsible for improving and maintaining the internal IT Infrastructure. Your role will involve working closely with … party suppliers, so excellent communication skills are key! Your duties and responsibilities in this role will consist of: To learn and develop technical skills Support the Technical Support Engineer Answer tickets within SLA Create knowledge articles Learn all products used Learn about the implementation cycle Learn about the more »
Basingstoke and Deane, Hampshire, Basingstoke, United Kingdom
Eligo Recruitment Ltd
We are looking to recruit an experienced 2nd/3rd line support engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. The role will be a combination of BAU Support … work. To be a success in this role will have a broad technical skill base and be able to provide 2nd and 3rd line support in an SME environment. You will have a good knowledge of Windows/Azure, Active Directory, Exchange and M365. A working knowledge of networking … an excellent service. This is an opportunity to join an organisation who have a track record of investing in the development of their people. It is an opportunity where you will make a real difference. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo more »
Basingstoke and Deane, Hampshire, Basingstoke, United Kingdom
Eligo Recruitment Ltd
We are looking to recruit an experienced hands on support manager who can provide 2nd line and ideally 3rd line support and who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. … The role will be a combination of BAU Support and project work. To be a success in this role will have a broad technical skill base and be able to provide hands on 2nd line and 3rd line support in an SME environment. You will have a good … Switches, Routers and Firewalls would be an advantage. You will also play a key role in identifying and implementing and supporting approriate software to support the business. The key to this role is being a good problem solver who is passionate about delivering an excellent service. This is an more »
2nd/3rd Line Support Engineer Our client is looking for a 2nd/3rd Line Support Engineer to join the team in Basingstoke on a hybrid basis on an initial 6 month contract. Key Responsibilities: Provide 2nd/3rd line technical support for Citrix and VMware … infrastructure. Perform proactive monitoring, maintenance, and optimization of Citrix and VMware environments to ensure stability, security, and performance. Collaborate with clients to understand their IT requirements, identify opportunities for improvement, and propose tailored solutions. Document support activities, solutions, and configurations to maintain accurate records and facilitate knowledge sharing. … Work closely with other support teams and vendors to escalate and resolve issues efficiently. Stay updated on industry trends, best practices, and emerging technologies related to Citrix, VMware, and virtualization. If you are interested in the role and would like to know more then please click apply. more »