1 IT Support Jobs in Herefordshire

1st/2nd Line Support Technician Hereford - Office Based IT Provider Salary DOE This is an exciting opportunity for a proactive individual to join an established IT business. The role will be key in supporting the business as it targets significant growth. We are looking for … department. Provide first-line technical assistance for computer hardware and software. Resolve issues for staff via phone, in person, or online. Provide first-line support and ticket handling for all internal applications and bespoke systems Log issues and requests and escalate to the appropriate 2nd or 3rd line teams … resolve issues Resolve technical issues in a timely manner using available resources Perform hardware and software installations, configurations and updates as needed. Assist the IT Team in all matters relating to IT service desk operations and adhere to all internal Standards Create and maintain troubleshooting documentation. Provide introductory more »