2 IT Support Jobs in Penrith

toward all career opportunities. As part of this role, you will be responsible for monitoring the service board and progressing accordingly, ensuring exceptional service support to clients. You'll provide solutions and workarounds to incidents and problems, maintaining clear communication with both the team and clients. If you're … ready to dive into the dynamic world of IT and develop your skills alongside experienced professionals, we encourage you to apply! In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job … Monitor service board and progress accordingly. Provide exceptional service support to the client. Provide solution(s)/work around(s) to incidents and problems. Maintain clear communication with the team and clients. Assisting account managers by responding to queries regarding sites. Perform any other reasonable duties consistent with the more »

opportunity, we are searching for like-minded professionals to join this well-bonded team. Role Monitor service board and progress accordingly Provide exceptional service support to the client Provide solution(s)/work around(s) to incidents and problems Maintain clear communication with the team and clients Assisting account … and recorded data (e.g. ITBoost) are kept up to date as changes are made Escalate issues within the team where necessary Training As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve … users’ queries and troubleshoot issues within a helpdesk environment. You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or more »