1 to 25 of 34 Permanent IT Support Jobs in the West Midlands

Role Title: 1st Line Support Location: Wolverhampton Salary: £22,000 Are you an experienced IT professional looking to take the next step in your career? We have an exciting opportunity for an IT Support Assistant to join our client's exceptional IT team. They are … a highly recommended organisation, serving clients nationally from their base in the heart of the Black Country and Worcestershire. The Role: As an IT Support Assistant, your responsibilities will include: Monitoring and maintaining the firm's computer systems and networks Installing and configuring computer hardware, operating systems and … applications Diagnosing hardware/software faults and resolving them appropriately Providing support including procedural documentation and relevant reports Setting up new users' accounts and profiles and dealing with password issues in active directory Responding within agreed time limits to call-outs and managing multiple open cases at one time more »

IT Support Engineer My client, a Microsoft Partnered Managed Services & Telecommunications Provider, are looking to expand their team and are on the lookout for an experienced IT Support Engineer. With 50% of the role being field based, you would be travelling out to clients' sites and … providing 1st - 3rd Line support around Shropshire, The Midlands and North Wales. Role: IT Support Engineer Salary: up to £35,000 Location: Shrewsbury Key Responsibilities: ** Providing 1st- 3rd Line Support to clients and end-users ** Travelling to clients sites and providing in-person support ** Being … deployments. ** Configuring new Desktops and Laptops. ** Involved within clients Infrastructure changes and works. ** Providing high-level customer service at all times. Technical Skills: ** Previous IT support experience, at least 2 years ** Ideally experience of working for a Managed Service Provider ** IP addressing, subnets, firewall implementation, routing ** Microsoft more »

IT Support Specialist We are a globally recognized organisation who you can trust, with our nearly 25 year expertise and ever growing teams, we have become a leading name in our industry. Salary up to £34,000 + benefits Stoke office, full onsite requirement with mixture of shifts … IT Support, VIP, Windows10, PC, Mac, Collaboration tooling, Stakeholder management IT Support Specialist Overview: As an IT Support Specialist, you will be tending to the technology requirements for company directors and associated individuals You will be diagnosing and finding solutions for all hardware and … to published processes and procedures whilst investigating changes You will be maintaining asset inventory ensure accuracy at all times You will need for the IT Support Specialist Position: Demonstrable experience supporting a VIP or executive user base. Strong stakeholder management and communication skills. Experience with hardware and software more »

Do you have IT Support Engineer experience, and are you seeking a new job in Wolverhampton? Deerfoot IT Recruitment is helping a collaborative company recruit an IT Support Engineer, and the role comes with an excellent salary and benefits package. As an IT Support … firm's computer systems and networks. You will also install and configure computer hardware, operating systems and applications. If you were already in this IT Support Engineer role, here are some areas you would have worked in this week: Monitor and maintain the firm's computer systems and … either over the phone or in person Troubleshoot system and network problems and diagnose and solve hardware and software faults To apply for this IT Support Engineer role, your soft skills, expertise, and experience should include: Proficiency with Microsoft and practice management applications A full driving licence and more »

IT Support Engineer My client, a Microsoft Partnered Managed Services & Telecommunications Provider, are looking to expand their team and are on the lookout for an experienced IT Support Engineer. With 50% of the role being field based, you would be travelling out to clients’ sites and … providing 1st - 3rd Line support around Shropshire, The Midlands and North Wales. Role: IT Support Engineer Salary: up to £35,000 Location: Shrewsbury Key Responsibilities: ** Providing 1st- 3rd Line Support to clients and end-users ** Travelling to clients sites and providing in-person support ** Being … deployments. ** Configuring new Desktops and Laptops. ** Involved within clients Infrastructure changes and works. ** Providing high-level customer service at all times. Technical Skills: ** Previous IT support experience, at least 2 years ** Ideally experience of working for a Managed Service Provider ** IP addressing, subnets, firewall implementation, routing ** Microsoft more »

IT Support Engineer - Managed Services Provider - Windows, Office 365, Active Directory Birmingham - Hybrid - £45,000 Applause IT are looking for an IT Support Engineer to join a service desk team for a managed services provider based in Birmingham. The organisation provides managed IT Services … to organisations all around England. The role will entail providing customer service focused technical support, assisting clients with hardware and software issues via telephone and email. The IT Support Engineer will experience with: Working in an MSP environment. Strong customer service skills Excellent communication skills Knowledge of … Windows Desktop Technologies Windows 10 Hyper V WiFi Firewalls This is an excellent opportunity for an IT Support Engineer who has experience with at a managed services provider. The role is based in Birmingham. Please only apply if you are in a commutable distance to Birmingham. If this more »

IT Support Administrator - Birmingham - up to £25,000 + Benefits I am currently recruiting for an IT Support Administrator, to work for a multi-national engineering organisation based in the Birmingham. Salary up to £25,000+ Benefits. The organisation are worldwide leaders in the design and … industry sector they are experts within. They have been established for over 30 years and have operations situated across the globe in order to support their broad and ever evolving client base. In this role you will be based in the West Midlands where they focus heavily on R … D activities. To support the growth of the business they now have the need to appoint an IT Support Administrator on a permanent basis. In this role as an IT Support Administrator, you will be responsible for providing 1st and 2nd line support to more »

IT Support Engineer - GDP 28000 Role: IT Support Engineer Location: Walsall Salary: Up to £28k We're seeking an IT Support Assistant to join our firm's IT team on a full-time, permanent basis. At our firm, we prioritize having robust IT systems and infrastructure and consistently invest in them. This new role involves assisting the IT Manager in network and desktop support, as well as contributing to ongoing development projects across all branch offices. Responsibilities include providing support to internal staff and support teams, addressing queries … systems, desktop or Windows issues, server maintenance, patching, and mobile phone support. Candidates should have a minimum of 1 year of experience in an IT Support or IT Administration role, with knowledge in the following areas: The Profile: * Microsoft 365 and Office 365, including associated packages. * Microsoft more »

Job Title: IT Support Engineer Location: Wolverhampton Salary: £28,000 Benefits: 30 Days Holiday and Flexible working UK Driving License is Essential We are a leading MSP based in Wolverhampton and we are looking to recruit an IT Support Engineer to join our team. The successful … candidate will be responsible for providing technical support, maintenance and troubleshooting of IT systems and networks. You will be required to diagnose, maintain, and repair IT related equipment and systems, in line with our company's policies and procedures. Responsibilities: Provide technical support, maintenance and troubleshooting … of IT systems and networks. Diagnose and repair IT related equipment and systems. Monitor and maintain system performance, security and availability. Install, configure, test and maintain operating systems, application software, and system management tools. Perform routine network maintenance, including backups and system upgrades. Technical Skills Required: Bachelor's more »

IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing … high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware … and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line more »

IT Support Engineer - Up to £30k - Birmingham City Centre Role: IT Support Engineer Location: Birmingham City Centre Salary: Up to £30k Benefits: * Competitive Salary * 25 days Holiday + bank * 2 days from home a week * Company Car * Birthday gifts and day off * Company trips away Are … you looking to advance your IT career? Fed up with limited progression opportunities and feeling stuck in first-line support? This opening provides seasoned IT support engineers exposure to technologies and infrastructures that can significantly enrich their skill set. The company is seeking a dynamic addition … to their service desk team. If you have over three years of experience in the IT industry and aspire to elevate not only your career but also your financial prospects, then this opportunity is tailor-made for you. You are an ideal candidate for this role if you have more »

IT Support Engineer Salary : Up to £35K DOE Location : Ramsbury My client, an established IT solutions provider based in Ramsbury, are looking for a Service Desk Analyst to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical … role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Achieving designated … KPIs Escalating IT issues to the appropriate senior personnel when necessary. Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager. Maintaining up-to-date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to the more »

IT Systems Support Manager | Malvern | Office Based – Monday to Friday 9am-5pm | £35,000 Our client is an expert in their field. They are small business with a diverse portfolio customers and ambitious growth plans. They are now looking for an experienced IT System Support Manager … to help with these growth plans. Are you the right person for the job? Proven experience in IT system management and system monitoring Strong technical skills with the ability to troubleshoot hardware and software issues Excellent communication and interpersonal skills Proactive attitude with a passion for continuous improvement Familiarity … with ecommerce platforms and website management is advantageous What will your role look like? As the IT System Support Manager, you'll play a pivotal role in ensuring the smooth operation of IT systems. Here's what you'll be responsible for: Asset Management: Oversee the management more »

Senior IT Support - £30k Role: Senior IT Engineer Location: Stoke-on-Trent Salary: Up to £30k Do you want to work in the office only 2 TIMES A WEEK?! AND … Are you tired of having limited access to certain technologies in the workplace? My client are currently … looking for a Senior IT Technician to lead the reigns on the infrastructure and networking requirements in the company. If you're well experienced supporting and managing hardware, remote and hands on support as well as driving high standards of IT Support, then this is the … role with you. With flexible working and regular salary reviews, it's a fantastic step in your IT career… Required: * Demonstrated track record in a Senior IT support capacity. * Over 5 years of hands-on experience in infrastructure, cloud computing, and related services. * Verified proficiency in more »

IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing … high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware … and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line more »

IT Support Technician Birmingham (Onsite) £25,000 Fixed Term Contract (5-6 Months) Gleeson Recruitment are working on an exciting opportunity alongside a well established alcohol manufacturing company based in Birmingham. The purpose of the role is to be the first point of contact for all I.T support … though a degree of working knowledge within 1st line is still required. Key Responsibilities: Strong communication skills and the ability to relate to the support needs of visitors and staff. Analytical approach to diagnostic and problem solving. Strong logic and mathematical ability. Able to use common Microsoft desktop applications … to support the role. The ability to work on your own or as part of a team. The initiative and tenacity to undertake tasks and follow them through to completion. Highly organised and able to multi-task effectively To work calmly when under pressure. Experience/Knowledge: Working in more »

specialist divisions they offer excellent service and care. Owning 200+ care homes and schools and employing 6000 + staff the role would be providing IT support to all Group employees. As an IT Support Technician, you will be the 1st point of contact for all IT related issues and queries, tickets are logged via a helpdesk system and must be responded to within the set SLA. These support requests include, but are not limited to, systems access, hardware set up and support, network set up and support, system maintenance and virtual desktop … timescales Entry level networking understanding Desirable but not essential VMware understanding Office 365 Knowledge of social care industry Driving licence Role To provide technical support to requests from customers for all PC/laptop/smart phone hardware, software and associated peripherals via a helpdesk system To log support more »

Who we are looking for An IT Support Engineer who will install and configure hardware and software, acting as an escalation point to our Service Desk and working with our third line teams when required. As an experienced Engineer, you will provide support to the Business, working … closely with other teams within IT Services ensuring all services are delivered within set targets and to agreed standards. Your primary focus will be to support the UK Business function, alongside providing support where required to external offices. The day to day work is interesting, challenging and … ethos. The ideal candidate will have a broad set of technical skills and be ready to tackle some of technology’s greatest challenges. The IT Support team provides on-site support to employees, as part of our core team this role will be covering a more »

IT Support Engineer - Up to 30K Worcester Salary up to - 30K Paid Training & Certification Bonuses My client has recently experienced exceptional growth, and consequently has a fantastic opportunity for an enthusiastic and driven IT Support Engineer to join their team. As an IT Engineer you … the country whilst helping maintain a professional company image with a strong eye for detail. This is suitable for a trainee to start their IT career or an experienced 1st Line engineer who specialises in Microsoft technologies with a strong background in cabling would be ideal for this role. more »

Role: Junior IT Support Engineer Location: Wolverhampton Salary: £18,000 - £20,000 Professional Development & Excellent Benefits! Sector: Managed IT Services We are looking for an experienced IT Service Desk Analyst to join our IT Solutions team. The successful candidate will be responsible for providing technical … support and guidance to our customers, and ensuring that IT related problems are resolved in a timely manner. Key Responsibilities: * Provide technical support to customers via phone, email, and live chat. * Troubleshoot and resolve IT-related problems. * Monitor and respond to customer inquiries and complaints. * Maintain … and suggestions for improving the customer experience. * Follow up with customers to ensure their satisfaction with our services. Required Skills: * Experience providing 1st Line Support * Active Directory & Group Policy * Office 365 - Admin portal * SharePoint * Knowledge of Windows Server 2012 & 2016 * Understanding of Hyper V & Citrix * Networking knowledge - Routers, Switches more »

1st Line Support - 2nd Line Support - Remote Helpdesk - Remote Service offering - 3rd Line support - Help Desk Support - Coventry - Birmingham - Role: End User Services Engineer A client of mine is currently seeking a to bring onboard a End User Services Engineer (1st/2nd Support) to … join them to help support there clients Service Desk requirements. The role will be based in Coventry and will support a number of high profile clients dealing with circa 5 to 10 Tickets per day ranging from Installing and supporting certificates, software installs, general user name/password … support, print support, and other general IT support. Overall you will be support circa 100 users in this space and be the first portal of call for these types of issues. Key Skills - Education/Degree within IT/Technology - Proactive and enthusiastic - Supporting windows more »

IT Support Technician £25k -£30k Herefordshire Benefits: Refer a friend bonus Employee rewards scheme such as Employee of the Month Retail discounts platform Health and wellbeing services for employees and their families 25 days holiday plus bank holidays System & Hardware Support Co-ordinator As a committed people … who have the desire to work hard and who wish to develop and build a career. We are currently looking for a Systems & Hardware Support Co-ordinator to join our enthusiastic team, one of the leading companies in the legionella compliance industry providing services to Local Authorities and Housing … Associates throughout the UK. Job Purpose Reporting to the Head of IT - The System and Hardware Support Coordinator serves as a linchpin within the IT department, ensuring the seamless functioning of both hardware and software systems across the organisation. This role focuses on creating and managing user more »

A fantastic opportunity for an IT Support Technician to join an established, leading midlands-based technology company with exciting growth plans. Benefits - remote working, up to £100 per month contribution to office costs, private healthcare, contributory pension, 23 days Annual leave + statutory Bank holidays + birthday off … Must have the right to work in the UK without sponsorship. Job & Department Summary Delivery of the Support service is the first point of contact for customers regarding our client's products and is a critical component in ensuring their customers always have a positive experience. The Support … ambassador for the company, and our client strives to always offer the highest levels of customer service. Essential Functions To review details of the support ticket that a customer has logged in the online support portal. Triage the ticket to ensure the customer has provided all necessary information more »

1st/2nd Line Support Technician Hereford - Office Based IT Provider Salary DOE This is an exciting opportunity for a proactive individual to join an established IT business. The role will be key in supporting the business as it targets significant growth. We are looking for … department. Provide first-line technical assistance for computer hardware and software. Resolve issues for staff via phone, in person, or online. Provide first-line support and ticket handling for all internal applications and bespoke systems Log issues and requests and escalate to the appropriate 2nd or 3rd line teams … resolve issues Resolve technical issues in a timely manner using available resources Perform hardware and software installations, configurations and updates as needed. Assist the IT Team in all matters relating to IT service desk operations and adhere to all internal Standards Create and maintain troubleshooting documentation. Provide introductory more »

give peace of mind to people and communities, every day. Making the world a safer, more secure place is what matters to us. And it’s what sets us (and you) apart from the crowd. DeterTech continues to grow and has big plans for the future. See how you … can contribute to our future success. What’s expected of you? Working as Group IT Support, you will be reporting to the Group IT Manager. Your main duties will include: Procurement, installation, configuration, maintenance and support of all IT and telecommunications equipment and services throughout … the group, including all onsite, offsite and cloud-hosted server, network and user infrastructure. Perform user IT inductions, equipment handover and training, both remotely and in person. Maintenance of the Mobile Device Management system for the group, ensuring the required security, access and reporting levels are met. Support more »