2 IT Support Engineer Jobs in Devon

As a First-Line IT Support Engineer, you'll play a crucial role in the IT department, offering technical support throughout the group. You will have a solid foundation in IT support with proven experience in a first-line role or equivalent covering … supporting multiple sites across the group with requirements to travel to other sites in the UK and Europe. Your new role: Providing first-line support, assisting users in person, via phone, or remotely, ensuring efficient resolution of issues and delivering exceptional customer service. Implement upgrades, patches, and new applications … and equipment to enhance performance and security. Participate in IT projects to improve efficiency and reliability of security and systems. Investigate improvements to existing systems making full use of third-party software and support. Maintain up-to-date knowledge of industry developments, emerging technologies, and best practices to identify more »

1st/2nd Line Engineer Salary: Up to £30K DOE Location: Exeter My client, an established IT solutions provider based in Exeter, are looking for a Service Desk Analyst to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play … a critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Key responsibilities: Ensure IT issues raised via phone, email, ticketing … Install software for end users Ensure issues/tickets are resolved or escalated to completion Set up accounts, passwords (new and resets), permissions Monitoring IT systems and infrastructure Helping the team with any internal or external projects Occasional on-site visits Skills: Microsoft Office 365 Antivirus solutions Internet Connectivity more »