Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Circle Group
3rd Line ITSupportEngineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 3rd Line ITSupportEngineer to join the team. As a leading technology company, you will become part of a reputable … technology Experience with Security technologies i.e. DLP Backup Technologies Ideally previous MSP experience/customer facing role The position entails assisting with T1 & T2 support and managing T3 requests, including precise call logging and appropriate escalation procedures. Collaboration with fellow Service Desk members and line management is essential, fostering … a culture of shared experiences and skills when relevant. As the 3rd Line ITSupportEngineer, you will have: Strong communication skills, both face to face and over the telephone Proficient in delivery accurate and clear reports to end users and management tiers Background in client admin more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Talent Finder
ITSupportEngineer | Bury St Edmunds, Suffolk - Local knowledge is preferred | Full Time | £24,000-£27,000 per year Are you an ambitious IT professional seeking a new opportunity to flourish? Look no further! An exciting role has emerged within a family-operated MSP, offering a … a real impact in a dynamic environment. Our client is more than just a service provider; they're a team dedicated to excellence. Whether it's delivering top-notch consultancy or providing ongoing support, they prioritise customer satisfaction and adaptability in every aspect of their work. Are you … the right person for the job? 1-2 years' experience in ITsupport Proficient problem-solving and troubleshooting abilities Familiarity with Active Directory and Azure Active Directory Experience navigating the Office 365 Admin Centre Strong grasp of Windows environments Knowledge of networking protocols (TCP/IP, DHCP, DNS more »
Wisbech, Cambridgeshire, East Anglia, United Kingdom
JOSKOS SOLUTIONS LIMITED
Are you a driven, ambitious and professional ITSupportEngineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and … support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used … always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing 2nd Line Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical more »
ITSupportEngineer (Professional Football Club) Ipswich £30,000 to £40,000 + Internal Training + Company Benefits + Progression Are you a ITSupportEngineer looking for a very exciting opportunity to progress your career within a very highly rated English league standard … ambitious professional football club who are currently competing in one of England's topflight division's challenging for a league title. Working for the ITSupport team to deliver best in class service. On offer is an opportunity to join a UK leading MSP that is the sole … provider for one of UKs most recognisable and successful football teams, you will be dealing with all levels of ITSupport, Networking and Infrastructure. The ideal candidate would have a UK driving license and be local to Ipswich, they would have ample background in ITSupportmore »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Adria Solutions
ITSupportEngineer - Cambridge. Our client is currentlylooking for an experienced ITSupportEngineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and … fulfilling service requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to … client sites across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator more »