2 Permanent IT Support Engineer Jobs in East Sussex

Do you want to work in an exciting and supportive environment? If you answered yes, then please read on! We are currently seeking an IT Support Executive to join our team and help us tackle 1st and 2nd line technical issues, working for an internationally renowned manufacturer. As … an IT Support Executive, you will be responsible for diagnosing and resolving technical issues, providing timely and effective solutions to ensure minimal downtime for our clients. You will have the opportunity to work with cutting-edge technology and collaborate with a talented team of IT professionals. Key … responsibilities include: Providing first and second line technical support for hardware, software, and network issues. Troubleshooting and resolving technical problems in a timely manner. Escalating complex issues to the appropriate teams for further investigation. Documenting support procedures and maintaining accurate records of all support activities. To be more »

Job Title: 1st Line Support Technician Location: Brighton Salary: £25,000 - £28,000 DOE Working pattern: Fully onsite Are you passionate about IT and looking to kickstart your career in a dynamic and fast-paced environment? We're seeking a motivated individual to join our team as a … 1st Line Support Technician. This role offers the opportunity for career progression within the 1st line support domain and provides exposure to a variety of IT projects and tasks. 1st Line Support Responsibilities: Manage and prioritize multiple tickets and projects efficiently. Assist with technical support requests within the team, focusing on 1st line tickets and projects. Maintain and update IT documentation to ensure accuracy and compliance. Meet and exceed SLAs to ensure timely resolution of IT issues. Communicate effectively with both customers and staff to provide exceptional service. Requirements: Ability to work more »