Job Title: Digital Operations Manager/ITManager/IT Operations SupportManager Location: London Department: Digital Operations Salary: £60-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily … ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest … standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth More ❯
Digital Operations Manager, ITManager, ITSupportManager Join to apply for the Digital Operations Manager, ITManager, ITSupportManager role at Experis UK Digital Operations Manager, ITManager, ITSupportManager 2 days ago Be among the first 25 applicants … Join to apply for the Digital Operations Manager, ITManager, ITSupportManager role at Experis UK Get AI-powered advice on this job and more exclusive features. Job Title: Digital Operations Manager/ITManager/IT Operations SupportManager Location: London Department: Digital Operations Salary … k + Benefits Company Overview We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of More ❯
IT Service & Infrastructure SupportManager (Global Role) 🌍 On-site role - £50,000–£60,000 + comprehensive benefits package including bonus Are you a hands-on technical leader with a passion for service excellence and operational precision? Do you thrive in fast-paced, globally distributed environments, and bring flexibility, resilience, and a strong customer-centric mindset to everything … you do? We have an excellent opportunity for an experienced IT Service & Infrastructure SupportManager to join a dynamic and ambitious IT team. This is a high-impact, globally scoped role where no two days are the same. You'll be leading service delivery across continents, time zones, and technologies — ensuring systems and services run like … clockwork while driving innovation and operational excellence at scale. 🔧 What You’ll Be Doing: Leading the day-to-day global IT service desk across multiple shift patterns, ensuring smooth operations and first-class service for end users worldwide. Managing and coaching a distributed, entry-level IT team — many new to the industry — providing hands-on training in both More ❯
We are seeking a highly skilled and proactive ITSupportManager to oversee the company’s IT infrastructure, coordinate external ITsupport services and offer first-line support. This role is crucial in ensuring the smooth operation of our IT systems, managing technical support requests, and liaising with external providers to maintain … efficiency and security. ITSupportManager in Bideford Full Time Start date: As soon as possible Terms of reference Key Responsibilities IT Infrastructure Management: Oversee and maintain computer systems, networks, printers, and scanners. Ensure IT security and compliance with company policies. Monitor and optimize system performance, backups, and disaster recovery plans. Manage cloud-based systems … Microsoft 365. External Support Coordination: Act as the primary point of contact for external IT service providers. Manage vendor relationships, ensuring timely resolution of technical issues. Oversee IT contracts, service agreements, and procurement of hardware/software. Strategic IT Planning: Develop and implement IT strategies aligned with Evans Transport Ltd’s business goals. Identify opportunities More ❯
generation a voice by building communities that laugh, think and act.Using all major platforms, we've rapidly risen to become one of the world's largest publishers. As our ITSupportManager, you'll be the driving force behind our ITsupport operations across our Manchester HQ and London office. You'll lead a small … but mighty team of ITSupport Analysts, taking ownership of 1st, 2nd, and 3rd line support. Whether it's managing complex issues, maintaining security protocols, or making sure the tech setup runs smoothly for our senior leadership - this is a hands-on role with real impact. What You'll Be Doing Leading, mentoring, and developing a distributed … team of ITSupport Analysts. Overseeing the day-to-day support ops and ensuring high-quality issue resolution. Acting as the escalation point for anything from a locked-out account to complex networking issues. Rolling out and refining ITsupport processes and workflows. Owning ITsupport budget and asset lifecycle - from software licensing More ❯
Join to apply for the Software/ITSupportManager role at Axon Moore 15 hours ago Be among the first 25 applicants Join to apply for the Software/ITSupportManager role at Axon Moore This range is provided by Axon Moore. Your actual pay will be based on your skills and … experience — talk with your recruiter to learn more. Base pay range Software/ITSupportManager- Darwen, Lancashire BB3 Office based: 9am to 5pm Monday-Friday Salary: £40k Benefits: 25 days holiday plus Bank holidays and more to be discussed used at the application stage. Be the driving force behind exceptional customer experiences. We’re looking for … with customers. This role is ideal for someone who thrives in fast-paced environments, loves solving complex problems, and has a talent for leading and inspiring others in the ITsupport sector. What You’ll Be Doing Lead with purpose: Guide and support a team of service professionals, ensuring smooth operations and consistently high performance. Shape the More ❯
Software/ITSupportManager- Darwen, Lancashire BB3Office based: 9am to 5pm Monday-Friday Salary : £40k Benefits : 25 days holiday plus Bank holidays and more to be discussed used at the application stage. Be the driving force behind exceptional customer experiences. We’re looking for a passionate and proactive Leader who’s ready to elevate service delivery … with customers. This role is ideal for someone who thrives in fast-paced environments, loves solving complex problems, and has a talent for leading and inspiring others in the ITsupport sector. What You’ll Be Doing Lead with purpose: Guide and support a team of service professionals, ensuring smooth operations and consistently high performance. Shape the … leadership team discussions, contributing ideas, insights, and performance reports. Unlock value: Identify and manage service activities outside of contract scope to ensure they are correctly billed as additional services. Support smart usage: Advise customers on best practices for operating and maintaining their systems and equipment. What You’ll Bring Experience & Skills 3+ years in a leadership role, managing teams More ❯
Lichfield, England, United Kingdom Hybrid / WFH Options
Central England Coop
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. What will you be doing? Joining us as IT Operations Support Engineer Manager, you'll be overseeing an IT technical team responsible for ensuring all end-user devices are updated and compliant. You'll be helping … to provide a best-in-class IT Service function; providing effective and efficient technology, solutions and services for our Members, Customers and Colleagues. As part of this role, you'll be helping ensure device optimisation as well as identifying any potential opportunities for improvements. Your responsibilities will include: Ensuring availability, performance, security and resilience of all end-user devices … including POS, Networking equipment, applications and services Management of IT projects related to end-user devices Making sure all devices are up to date, licenced and compliant with the latest security and operational standards. Standardize device configurations Additionally, you'll be responsible for ensuring the maintenance of critical services such as POS/Desktop/Antivirus. You'll ensure More ❯
ITSupportManager - £40,000 - MSP - Gillingham We are recruiting for an ITSupportManager on behalf of a leading Managed Service Provider (MSP) in the Gillingham area. This is a fantastic opportunity to step into a key role where you will oversee a team of skilled ITsupport engineers, ensuring the … highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of ITsupport engineers, providing guidance and technical expertise. Ensure timely resolution of technical issues related to desktops, laptops, mobile devices, and peripherals. Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related … IP, DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform basic server administration tasks such as file sharing, security management, and user access control. Support and maintain Microsoft 365 environments, including troubleshooting and administration. Work with virtualization technologies such as VMware and Hyper-V. Implement and oversee backup and disaster recovery solutions. Communicate effectively More ❯
Infrastructure 2nd Line SupportManager - £80,000-£90,000 - London An experienced IT Infrastructure (2nd Line) SupportManager, with a service orientated mindset is required for a leading London Market Insurer, based in the City of London. Are you ready to take ownership of a high-performing IT team and bridge the gap between … exceptional service and technical expertise? Within this brand-new role, you will be responsible for a team of talented professionals while driving forward innovative solutions. You'll oversee all IT operations, ensuring the seamless performance of server, Microsoft, Azure Cloud, and networking infrastructure. The role: Lead, motivate, and develop the 2nd Line Support Team to deliver excellent service. … the gap between the Service Desk and Engineering teams. Drive service improvements and implement efficient workflows to achieve targets. Schedule and conduct quarterly performance reviews. Partner with stakeholders to support the delivery of the IT Infrastructure roadmap and identify growth opportunities. Foster a service-oriented culture while implementing small changes via the change management process. Required experience and More ❯
We’re seeking an experienced ITSupport Team Manager to oversee and support our IT helpdesk team and support function, ensuring timely, effective, and professional service to our organisation. In this role, you’ll take the lead on day-to-day support operations and internal IT projects, manage escalations, and provide guidance … to ensure best practices in troubleshooting and user support. You'll also collaborate with other IT team members to improve processes and support system upgrades, making sure our team meets both technical and customer service standards. This position requires excellent communication skills, leadership abilities, and a strong background in IT support. The primary duties will be working … with a Managed Service Provider (MSP) and Group IT to ensure the IT estate in the UK meets the current needs of the UK business. With strong infrastructure knowledge, you will be involved in technical projects and will ensure the projects are executed to a high standard with required documentation and governance. Throughout the IT service desk More ❯
Cambourne, England, United Kingdom Hybrid / WFH Options
Remotestar
RemoteStar is looking to hire an ITSupportManager (CPG, E-Comm, Retail, FMCG domain with B2B Commerce Solution ) on behalf of our client in Spain. Location: Hybrid working with offices either in Madrid/Barcelona Travel Requirements: This position is expected to travel approximately 50% of the time. Client Details: Leading SaaS tech company , specialising in … projects in over 27 countries and a user base exceeding 100,000. They are expanding their business in Spain. Responsibilities: Lead the implementation and management of an European Customer Support Centre offering support to over 25 countries. Oversee the delivery of N2 and N3 ITSupport, including incident logging, follow-ups, and closures. Assembly, governance, and … schedules as needed. Qualifications & Skills: Bachelor's degree in Information Technology, or equivalent experience ,ideally from Data Engineering background 10 + years of experience in Sustain/Maintenance/Support Management. Exceptional interpersonal skills, with strong written and verbal communication abilities. Relevant experience with CPG or FMCG or Retail or B2B Commerce domain is mandatory Experience with sustain in More ❯
Job Description We are currently seeking a Senior ITSupportManager . In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep … us on the cutting edge. From day one, you'll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role Lead large IT projects, including the design and deployment of new IT systems and services Maintain essential IT operations, including … operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Own projects, solutions, and key responsibilities within a larger business initiative Handle business-critical IT tasks and systems administration Research and evaluate emerging technologies, hardware, and software Track and maintain hardware and software inventory Responsibilities for ITManager Monitor performance of information technology systems More ❯
Onsite & Remote ITSupport TechnicianLocation: Central LondonSalary: £35,000About the companyOur client is a well-established Managed Service Provider based in Central London.Position Overview You'll be the primary point of contact for clients, providing both on site and remote support. This role is for someone who enjoys both desk work and outgoing meeting clients. Responsibilities Client Interaction … Engage directly with clients, offering solutions and support for IT-related issues.Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions.Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls.Networking Expertise: Work with TCP/IP, VLANs, and … various networking hardware-ideally UniFi, Aruba, and Cisco.Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided.Candidate Requirements Essential Skills and personal qualitiesCommunication Pro: Exceptional written and verbal communication skills.Tech Savvy: Experience with managing both PCs and Macs in a business environment.Cloud and Software: Familiarity with managing More ❯
We have vacancies in the following sectors Select below to see the jobs in that sector We are seeking a highly motivated and experienced Digital ITSupport Manager. The ITSupportManager will oversee our Digital Support & Technology team. The ideal candidate will ensure the smooth operation of our systems, manage a team of … IT professionals, and implement effective IT strategies to support our healthcare services. A driving licence and the ability to travel to all MFT sites is required. Main duties of the job Key Responsibilities: Oversee the ITsupport team and manage daily operations. Ensure the reliability and security of IT systems across all hospitals. Develop … and implement IT policies and procedures. Coordinate with other departments to understand and meet their IT needs. Manage IT projects and ensure timely completion. Provide technical guidance and support to the team. Working for our organisation MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn and is on a different More ❯
Onsite & Remote ITSupport Technician Location: Central London Salary: £35,000 About the company Our client is a well-established Managed Service Provider based in Central London. Position Overview You'll be the primary point of contact for clients, providing both on site and remote support. This role is for someone who enjoys both desk work and outgoing … meeting clients. Responsibilities Client Interaction: Engage directly with clients, offering solutions and support for IT-related issues. Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions. Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls. Networking Expertise: Work with … TCP/IP, VLANs, and various networking hardware—ideally UniFi, Aruba, and Cisco. Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided. Candidate Requirements Essential Skills and personal qualities Communication Pro: Exceptional written and verbal communication skills. Tech Savvy: Experience with managing both PCs and Macs in a business environment. More ❯
Huffman (Co-founder and CEO of Reddit). If that sounds like something you'd like to be part of, read on The Role: We are seeking a dedicated ITSupportManager to provide IT helpdesk and operational support for our London office. This role ensures smooth IT operations by addressing user issues, maintaining … systems, and supporting daily IT activities. The ideal candidate will be highly organised, customer-focused, and skilled in troubleshooting a variety of IT challenges. Responsibilities: User Support & IT Operations: Provide first- and second-line ITsupport to all UK office staff across hardware, software, networking, and productivity tools. Manage user accounts, device provisioning, and … across M365 and Google Workspace. Set up and maintain desktop/laptop environments, mobile devices, and peripherals (printers, scanners, etc.). Systems & Network Administration: Maintain and monitor local office IT infrastructure, including switches, routers, firewalls, wireless access points, and VPN connections. Troubleshoot and resolve network connectivity issues and escalate to global teams or ISPs as needed. Administer and supportMore ❯
London, England, United Kingdom Hybrid / WFH Options
Blockchain & Climate Institute/ BCI America Inc
permit required: Yes col-narrow-right Job Reference: c2ddb263b6e1 Job Views: 16 Posted: 17.06.2025 Expiry Date: 01.08.2025 col-wide Job Description: THIS IS AN UNPAID VOLUNTEERING ROLE. Role Title: ITSupport Officer/Manager Location: Home-based The Blockchain & Climate Institute (BCI) is an international volunteer-led think tank supporting and advocating the application of blockchain technology … in the global fight against climate change. We are looking to recruit a couple of highly motivated and enthusiastic VOLUNTEERS serving as ITSupport Officers to provide support for our computer systems and networks. More experienced candidates will be appointed as Senior ITSupport Officers or ITSupport Managers. ITSupport … Officers will also be given exposure to our projects on blockchain, artificial intelligence, and other emerging digital technologies under development. The ideal candidates will be responsible for providing frontline ITsupport for the BCI Volunteers with their IT requirements. As part of the Technology Officer Grade, the ITSupport Officers will be responsible for the More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Zero Surplus
This is a new and varied position required to support the senior leadership team in their plans for both scaling and increasing the productivity of the business. Whilst the role has a substantial operational/business administration element, you will also perform an Account Management/Customer Success role for key business accounts. Ensuring the customers are happy with … implementation and correct usage of a new PSA (Professional Services Automation) Tool, which is being implemented, as well as other internal functions that need key oversight, whilst supporting senior IT staff with diary management and resource scheduling. Over time, the role has the potential to grow into a larger position with responsibility for wider business operations and involvement in … Marketing - Over time, the role could get involved in helping shape/improve their marketing offering, and would likely take the role as a lead contact for any external support/resources in this area. Key Experience Great interpersonal skills, both internally and externally Happy to make contact with existing customers to strike relationships, build rapport and gather feedback More ❯
This is a new and varied position required to support the senior leadership team in their plans for both scaling and increasing the productivity of the business. Whilst the role has a substantial operational/business administration element, you will also perform an Account Management/Customer Success role for key business accounts. Ensuring the customers are happy with … implementation and correct usage of a new PSA (Professional Services Automation) Tool, which is being implemented, as well as other internal functions that need key oversight, whilst supporting senior IT staff with diary management and resource scheduling. Over time, the role has the potential to grow into a larger position with responsibility for wider business operations and involvement in … Marketing - Over time, the role could get involved in helping shape/improve their marketing offering, and would likely take the role as a lead contact for any external support/resources in this area. Key Experience Great interpersonal skills, both internally and externally Happy to make contact with existing customers to strike relationships, build rapport and gather feedback More ❯
Evesham, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
itecopeople
ITManager/3rd Line Support - Hybrid - Near Evesham Salary: £40,000 - £48,000 per annum Start: Immediate if possible Are you an experienced 3rd Line Support professional or ITManager looking for your next challenge? We're recruiting on behalf of a well-established organisation near Evesham, Worcestershire, seeking a proactive individual to … lead their IT function. You'll be joining a small but dynamic company of around 70 users, with 15 based at a central office and the rest spread across the UK. This is a hands-on role where you'll report directly to the MD and take full responsibility for the company's IT systems, support, and … strategy. Your role will involve maintaining and enhancing the current IT infrastructure to ensure it remains secure and fit for the future. You'll make use of tools like PowerApps to drive automation and SharePoint to improve file management processes. What's on offer: Competitive salary of £45,000 - £48,000 Hybrid working (3 days on-site at More ❯