Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.Position OverviewAs a ITSupportSpecialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users … daily basis, your communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution … to efficiently manage incidents, service requests, and other IT-related tasks. You will have the technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office Print Support. You will handle more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview As a ITSupportSpecialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users … daily basis, your communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution … to efficiently manage incidents, service requests, and other IT-related tasks. You will have the technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office Print Support. You will handle more »
Eccles, Greater Manchester, England Hybrid / WFH Options
BluetownOnline Ltd
Job Title: Tier 1 SupportSpecialist Location: Eccles, Greater Manchester Salary: Competitive Job Type: Permanent, Full Time Start Date: ASAP An exciting opportunity has arisen to join us as an ITSupportSpecialist - Tier 1. Netteam tX is a comprehensive IT Managed Service Provider … refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. We have Offices in Manchester & Newbury (Berkshire) as well as a team of field engineers working out … of London and Scotland. We work with a diverse range business, and we have a specialist knowledge of the Hospitality sector. About the role: We are looking for an ambitious ITSupportSpecialist - Tier 1, Apprentice, to join our Helpdesk Team, working from our Eccles office. more »
Staines-Upon-Thames, England, United Kingdom Hybrid / WFH Options
The People Network
ITSupportSpecialist A boutique consulting firm are on the lookout for a proactive and enthusiastic ITSupportSpecialist to join their newly formed ITSupport function. With two UK offices in Staines and London, you will be splitting your time across … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … manage relationships to ensure the effective resolution of issues. The right candidate will have/be: Minimum of 1-2 years commercial experience in ITSupport/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to more »
SmartBase, SmartBase Target Road, Aviation Park West, Christchurch, England Hybrid / WFH Options
SPYROSOFT LTD
As an ITSupportSpecialist, your mission is to ensure seamless IT operations by providing exceptional technical support to our employees. You will play a crucial role in maintaining productivity and efficiency across the organisation. Role Your role will include a prompt resolution of software … and hardware issues, effective communication, and continuous improvement of support processes. You'll play a pivotal role in delivering high quality technical assistance to our employees. Your responsibilities will encompass a broad spectrum of tasks, including equipment setup, software installation, and resolving software and hardware issues. You'll be … the frontline responder for all IT-related queries, ensuring smooth operations across the organization. Role Responsibilities • Provide 1st and 2nd Line Support, addressing user complaints, information queries, and technical issues promptly and efficiently • Collaborate with Service Desk colleagues to enhance First Time Fix rates • Coordinate with Infrastructure colleagues more »