Job Description IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a … nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults more »
2nd Line Support Technician This role will be working within an established and fast growing MSP who have just opened a new location. The role will consist of assisting clients with technical issues on IT, networking, hardware and software systems. Being part of the Helpdesk Team, the job … potential issues to helpdesk Manager and 3rd line technicians Working with technology such as Windows Server, 365, Azure, Hyper-V and more Essential Experience IT related position and have exceptional customer service skills. Previous Helpdesk experience advantageous Ideally have a working knowledge of networking and software installations A good … level of IT knowledge across Microsoft, Windows environments Strong operational and process experience Ability to communicate with all levels with the customer and organisation, both face to face and over the phone Desirable Experience IT qualifications such as CompTIA, Microsoft certifications Currently working in a 1st or 2nd more »
Employment Type: Permanent
Salary: £24000 - £30000/annum Great Benefits, Progression Path
Chalfont St Giles, England, United Kingdom Hybrid / WFH Options
Hamilton Barnes 🌳
Job Title IT Service Desk Technician Introduction Are you a recent Graduate or Service Desk Technician who wants tailored/personalised training working for a Global Media Company? You will be joining a young & dynamic Service Desk Team which offers personal training to all new starters with … quick and progressive career paths to all. If you are a recent Graduate or looking to take your IT career to the next level then this is the perfect role for you! Responsibilities Supporting the Service Desk - Team of 6 Logging Faults Troubleshooting Customer Issues Skills/Qualifications Microsoft more »
