2 Apprenticeship IT Technician Jobs in the Midlands

Magnetar IT are offering the chance for a candidate to take part in an IT Technician Apprenticeship. We are looking to have a passionate individual to join the IT department. You will be carrying out IT solutions and networking issues, you will be working towards … and IT level apprenticeship at Wise Origin College. Role Ensure all faults are progressed and resolved or escalated within the company's SLA, internally or externally Maintain a knowledge base of any software or hardware problems detected Support users in the use of hardware equipment by giving necessary advice … To allocate more complex service issues to the relevant IT Support member (escalate) To arrange for external 3rd party technical support where problems cannot be resolved Create and update documents according to companies' policies Report to a support team leader Dedicated account management Training Level 3 Information Communications Technician more »

Vaughan Data Systems are looking for a keen ICT apprentice to assist with providing their customers with IT Support. The role will involve a variety of tasks that give a broad insight into the daily challenges of IT. You'll quickly gain an understanding of the level of support … maintain an essential business function to our customers. Role Vaughan Data Systems have a long standing reputation for recruiting, training and retaining apprentices. As IT Support apprentice you will assist with: · Supporting the IT engineer · Producing IT diagnosis over the phone for hardware, networks, antivirus and operating … software issues · Troubleshooting system and network problems, as well as diagnosing and solving problems · Logging calls and ensuring management of database Training Information Communication Technician Level 3 Apprenticeship Standard: · Qualification together with on site training by the employer. · For those starting at Advanced (Level 3), the expected duration would more »