2 Apprenticeship IT Technician Jobs in the North East

This is a new role aimed at developing in-house capabilities for offering IT and Network support to all of the Group’s employees. The role will train and work alongside the subcontract support to cater for all of the Group’s IT needs. There is also scope … to develop specific skills in cyber security which is becoming more essential for our business. Role Supporting the Group’s subcontract IT support with network and local PC support. Duties include: Setting up new hardware for users Manging the backup procedures for all operating systems Daily support to users … reporting technical issues Maintaining records of all IT fixed assets Working alongside subcontract support to ensure the network infrastructure of the Group remains operational and adequate to support the Group’s needs Working alongside subcontract support to ensure virus protection is robust for all sites and users within the more »

shape the future. Role Service Desk o Provide a single point of contact for our employees and confidence that we are actively addressing their IT issues. o Deliver an outstanding customer experience by focusing on our employees' needs and providing timely resolutions with clear and regular communication. Desktop Services … limited to components of the Deltek ERP suite. o Provide support to the Project Applications team for Engineering Applications. Training Level 3 award as IT Solutions Technician. As an apprentice, you will be supported to attend college (Newcastle) through virtual/block or day release to achieve your IT Solutions Technician qualification. You will also be part of our internal 2-year 'develop your future' training programme and will receive regular support and training throughout your employment. If applicable, we would also support you in applying for professional memberships. It is expected, that upon completion, apprentices more »