Job Title: IT Helpdesk Technician (x2 roles) Contract Type: Fixed Term for 6 months Location: Either based in Scotland central belt or mid/South of England Salary: £28 - £34k Role Summary Head Resourcing is currently recruiting for an experienced IT Helpdesk Technician to join a small, collaborative team of Service Desk Engineers. This is an … and effective issue resolution. A lot of the role will involve travelling to client sites, so a driving license is also essential. Role Purpose You will take ownership of IT support services within a designated office location, ensuring that all technology performs reliably and that end users receive efficient and professional support. The role requires strong troubleshooting ability, attention … support, you will contribute to the ongoing development of Service Desk processes and assist in identifying areas for service enhancement. Key Responsibilities Act as a key contact for local IT support, working closely with office managers to ensure all technology provisions meet user needs. Respond to technical queries and support tickets from staff members, either on-site or via More ❯
IT Field Support Technician - £30,000/£35,000 per annum - Leeds Principal IT are working with an industry leading and award-winning managed technology provider that are looking for an IT field support technician to join their team. In this role you will play a vital part in supporting their future strategy. They are … passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Your role is primarily field based performing installations, travelling to their other offices and customers sites. You … per annum, 23 paid holidays excluding bank holidays, Mon-Fri shifts between 8am-6pm, plus many more. How to Apply : If you are interested in hearing more about this IT field support vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH More ❯
LU3, Leagrave, Luton, Streatley, Central Bedfordshire, Bedfordshire, United Kingdom
David Horn Ltd
Are you passionate about tech and enjoy helping others solve problems? We’re looking for a proactive IT Support Technician to join our growing team. You'll be the go-to person for all things IT, ensuring smooth day-to-day operations and providing top-tier support to our customers and internal users around general IT … part of our growth. Our management platform was designed in house and is being rolled out across a number of our customers. Based in our Bedfordshire office, as an IT Support Technician, you'll be responsible for supporting our customers and internal users by resolving technical issues, maintaining systems, and assisting with hardware/software setups. You’ll … play a key role in ensuring our customers solutions are always working whilst offering help and support for internal IT issues. Our customers require a high level of accuracy when dealing with their challenges so attention to detail and a methodical work ethic along with a positive team attitude will see you well. Because of the nature of our More ❯
IT Support Technician ?" UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to … support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring … and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration More ❯
Woodstock, Oxfordshire, South East, United Kingdom
Ridge & Partners LLP
continually expand our expertise and nurture our talent with a focus on quality, innovation and growth. And due to this growth, we are now looking for a 3rd Line IT Support Technician to join our growing, dynamic Technology team. Our Technology team are fully committed to providing exceptional service by placing the users experience at the heart of … Manager, ensuring new software and its subsequence updates are fully tested before entering the production environment Proactively look at ways of making improvements in all areas of the clients IT Apply knowledge of Information Security to ensure all company data and systems are kept safe from threats Attend and/or host regular status meetings with the team and … management Effectively communicate IT or any other relevant information to colleagues in a timely manner Technical Skills Essential understanding of: Security Infrastructure Cyber Security best practices Windows Desktop environments, including the latest Windows Version Windows Server OS Microsoft 365 Cloud Platform Networking systems and services Virtualisation technologies such as VMware/Hyper-V Information Security best practices ITIL best More ❯
ITTechnician Full Time Permanent Quinton House School, Northamptonshire About the School Quinton is a beautiful school on the edge of Northampton and is surrounded by 31 acres of parkland. Our students are polite, engaging and we are on a mission to lead the way. The school is a family and we work hard to ensure our students … study there. We are a team, aligned and focused on our service, seeking a new member of the family. The school now has an exciting opportunity for an experienced ITTechnician to join our fantastic team. About Cognita Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 100+ schools in … our schools are proudly unique, however our collective purpose is to create an environment where everyone can, 'Thrive in a rapidly evolving world'. About the role As the IT Support Technician, you'll be the friendly and approachable face of IT at our school, supporting staff and students across our Prep, Senior, and Sixth Form buildings. More ❯
Havasu Regional Medical Center Job Title: Senior Technician, IT Support Job Type: Full Time Reports to: IT&S Director FLSA: Non-exempt Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Havasu Regional Medical Center is a 171-bed hospital that … Off Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants Professional Development and Growth Opportunities And much more€ Position Summary: The Senior IT Support Technician is responsible for the supervision of the IT Support Technicians, oversight of the installation, implementation and maintenance of LAN used within the facility and supporting … on-site/off-site locations. Responsible for project coordination for IT projects in conjunction with the department director. Confers with department director to determine information technology needs and to align information technology with the business needs of the facility. Essential Functions To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable More ❯
Havasu Regional Medical Center Job Title: Senior Technician, IT Support Job Type: Full Time Reports to: IT&S Director FLSA: Non-exempt Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Havasu Regional Medical Center is a 171-bed hospital that … Off Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants Professional Development and Growth Opportunities And much more€ Position Summary: The Senior IT Support Technician is responsible for the supervision of the IT Support Technicians, oversight of the installation, implementation and maintenance of LAN used within the facility and supporting … on-site/off-site locations. Responsible for project coordination for IT projects in conjunction with the department director. Confers with department director to determine information technology needs and to align information technology with the business needs of the facility. Essential Functions To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable More ❯
Employer description: PurpleJelly is an established and successful IT solutions company based in Farnham, Surrey. As a Managed IT Service Provider, we offer a varied range of dependable, high-quality technical support and IT solutions to our external customer base predominately centred around Microsoft cloud technologies. Overview: We are looking for an enthusiastic and ambitious individual to … become a fantastic skilled IT Service Desk Technician. You’ll work closely with a great team on a busy service desk where you will grow your skills and experiment with new tools, techniques and technologies on a wide variety of networks. You'll be a key member of our team at the forefront of our technical support service. Responsibilities … Develop and maintain good working relationships with clients to promote high level of customer service. Logging, prioritisation and escalation of IT support issues and requests in line with procedures and SLAs. Resolution of 1st line support issues and working with senior technicians and third-party suppliers when required. Routine systems administration tasks: typical issues will be faults with PC More ❯
Rotherham, South Yorkshire, England, United Kingdom
ALTECH GROUP LTD
IT Support Technician– M365/Windows OS I’m supporting a thriving business, as they bolster their small, but talented IT team. The role will be providing 1st/2nd line support to a large user base, answering and resolving queries and technical challenges. The role is working on a busy helpdesk, supporting colleagues with different support … will be needed too. Experience of conducting daily routines including server back up checks (Azure and VMWare) would be highly desirable. The role will also be involved in small IT projects and will be involved in upgrades/new installs. This role will suit a real all rounder with a passion for good customer service and rapport building. The … role is paying £28-30,000 plus a really strong set of benefits. It will be on site, 5 days a week. Altech are operating as an agency with regards to this role. More ❯
6QUSalary: (Depending on experience)Job Type: Full-time/35 HoursBenefits: Private healthcare, enhanced pension contributions, funded certifications, hybrid working options Are you a technically skilled and customer-focused IT professional ready to step into a pivotal role supporting complex IT systems? We’re looking for a 2nd/3rd Line Service Desk IT Support Technician to join our growing IT team and provide expert-level support to our clients. In this role, you’ll resolve escalated IT issues, deliver proactive support, and contribute to infrastructure projects. You’ll be working on a range of systems including networks, servers, Microsoft 365, and cloud platforms. This is an excellent opportunity to grow in a … software, and network issues? Managing and maintaining cloud-based services (e.g., Microsoft 365, Azure)? Supporting server infrastructure and virtual environments (e.g., Hyper-V/VMware/Cove)? Assisting with IT projects, migrations, and system upgrades? Creating documentation and contributing to the knowledge base? Mentoring junior support staff and acting as a technical escalation point? Ensuring timely resolution and excellent More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Consider IT
Depending on experience) Job Type: Full-time/35 Hours Benefits: Private healthcare, enhanced pension contributions, funded certifications, hybrid working options Are you a technically skilled and customer-focused IT professional ready to step into a pivotal role supporting complex IT systems? We’re looking for a 2nd/3rd Line Service Desk IT Support Technician to join our growing IT team and provide expert-level support to our clients. In this role, you’ll resolve escalated IT issues, deliver proactive support, and contribute to infrastructure projects. You’ll be working on a range of systems including networks, servers, Microsoft 365, and cloud platforms. This is an excellent opportunity to grow in a … software, and network issues? Managing and maintaining cloud-based services (e.g., Microsoft 365, Azure)? Supporting server infrastructure and virtual environments (e.g., Hyper-V/VMware/Cove)? Assisting with IT projects, migrations, and system upgrades? Creating documentation and contributing to the knowledge base? Mentoring junior support staff and acting as a technical escalation point? Ensuring timely resolution and excellent More ❯
Role: IT Support Technician Salary: £30,000 Location: Mansfield Are you an experienced IT professional ready to take on a dynamic and rewarding role? Join a forward-thinking company that's committed to excellence, innovation, and sustainability. About the Role: As an IT Support Technician, you'll play a vital role in delivering outstanding technical … support and maintaining IT systems. From resolving day-to-day user issues to tackling advanced technical challenges, you'll be a key contributor to the success of our operations. Your Responsibilities: 1st Line Support: Handle helpdesk tickets, resolve hardware/software issues, and assist users with IT queries. 2nd Line Support: Diagnose technical problems, perform system/network … maintenance, and support projects. Administer user accounts, permissions, and group policies in Active Directory and Office 365. Collaborate on IT projects such as hardware rollouts and system migrations. Maintain IT documentation and liaise with external vendors to resolve complex issues. Your Skills and Experience Proven experience across 1st, 2nd line IT support. Strong knowledge of Windows Server More ❯
Woodstock, Oxfordshire, South East, United Kingdom
Ridge & Partners LLP
continually expand our expertise and nurture our talent with a focus on quality, innovation and growth. And due to this growth, we are now looking for a 1st Line IT Support Technician to join our growing, dynamic Technology team. Our Technology team are fully committed to providing exceptional service by placing the users experience at the heart of … everything they do, whilst creating a culture where you can thrive and do your best work. Reporting to our Senior 2nd Line IT Support Technician and based at our head office in Oxford, Woodstock, you will play a key role in providing support to a diverse group of approx. 1350 users, responding to incidents and requests in line … with company SLAs. Youll be part of a team that isthe first point of contact for all IT queries submitted via telephone, self-service portal and walk-ups. Youll deal with a variety of hardware, software, telephony and mobile device issues, and will have the opportunity to gain insight into infrastructure-based technology, making the move into a more More ❯
Dunnockshaw, Burnley, Lancashire, England, United Kingdom
Cummins Mellor Recruitment
Role Overview: My client, a market leader in their industry are looking for an exceptional individual to join their small IT Team as an ITTechnician, supporting 1st and 2nd line technical operations, you will provide outstanding technical support, troubleshooting, and maintenance to users at all levels of the organisation. The Role: Act as the initial point … of contact for all IT support requests and incidents, providing friendly and effective front-line (1st line) and more complex (2nd line) support to colleagues. Diagnose and resolve IT issues across hardware (PCs, laptops, printers, peripherals), software applications, and relevant business systems. Escalate unresolved issues to higher technical support as required, ensuring timely communication and updates to end … users. Support the setup, configuration, and deployment of new hardware and software, ensuring all devices are fully operational and compliant with IT policies. Perform routine system administration tasks, such as user account management, access rights, password resets, and network connectivity checks. Document IT incidents, procedures, and resolutions accurately within the service management system. Contribute to the maintenance and More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Reed Technology
IT Support Technician Salary: £35,000 - £40,000 per annum Location: Colchester Onsite during probation, followed by optional hybrid working (3 days office/2 days from home) REED Technology are working with a client who are looking for IT Support professional with a passion for technology and problem-solving to join their team and provide vital … technical support to users across the business. In this role, you'll be responsible for supporting, deploying, monitoring, and maintaining the organisation's IT systems and applications. You'll play a key part in ensuring smooth day-to-day operations, while also having the opportunity to contribute to exciting IT projects. Key Responsibilities: First Line Support: Provide technical … and maintenance of server infrastructure. Mobile Device Support: Set up and provide support for mobile devices. Application Deployment: Install, configure, and maintain applications as required. Project Support: Collaborate on IT projects and system improvements. Documentation: Maintain accurate records of processes and procedures. Ideal Skills & Experience: Previous experience in an IT helpdesk or technical support role. Knowledge of Windows More ❯
IT Support Technician (1st/2nd Line) - London I am looking for an IT support professional with exceptional customer service skills to join a London based client. This is a global company and the role is supporting around 400 users across different time zones. This role is five days a week in the office near Blackfriars and … like Zoho, Zendesk, or Jira. Administer user accounts and permissions through Active Directory. Escalate complex issues to second-line support when needed. Required Skills and Experience Previous experience in IT support or a helpdesk role. Familiarity with Active Directory, ticketing systems, and remote support tools. Strong communication and problem-solving skills. Experience supporting Windows and macOS environments. Knowledge of … networking Knowledge of cloud-based tools like Microsoft 365 or Google Workspace. Comfortable working independently and managing multiple tasks. Desirable Qualifications IT certifications such as CompTIA A+, Microsoft Fundamentals, or similar. Additional Requirements Candidates must be willing to work in the London office 5 days a week This is an exciting opportunity offered with excellent benefits and funding towards More ❯
Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop … around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious First Line Support Technician, to join our Helpdesk Team, working from our … gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be offered More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop … around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious First Line Support Technician, to join our Helpdesk Team, working from our … gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be offered More ❯
IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service … Technician will be responsible for: Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine … software and hardware. To provide customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support More ❯
IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service … Technician will be responsible for: Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine … software and hardware. To provide customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support More ❯
We have an exciting opportunity for a 1st Line IT Support Technician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress and … succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control … process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able More ❯
Must drive and own a vehicle - on site 5 days a week and need a car to get there**** IT Support Technician, Helpdesk, 1st & 2nd line, Microsoft/Windows, Hardware & Software, AD, ITIL Foundation & CompTIA, Drive and own a vehicle, Onsite 5 days a week. A financial services firm are seeking a reliable and skilled IT Support … Engineer to cover 1st & 2nd line support . This mid-level role ensuring smooth operation of their desktop environment and IT systems. You will be providing timely support and maintenance for desktop software and hardware within the organisation and involves troubleshooting hardware issues, installing and configuring software applications, and ensuring user workstations operate efficiently and securely. Key responsibilities include … support business applications Log and manage incidents, escalating when necessary Support users across on-site and remote environments Assist with Intune management (desirable) Requirements: 2+ years experience in an IT support/helpdesk role Solid desktop support knowledge (hardware/software) Experience with Active Directory ITIL Foundation and/or CompTIA A+/N+ certifications Strong communication and troubleshooting More ❯
Senior ITTechnician - SURREY - Independent School - £40-43K ESP are looking for an ITTechnician ready to take on a new role where your skills and personality can shine. Your growth is my client’s priority, and you will be part of a team ready that are constantly working together. We're seeking a proactive … IT professional to come and work in this glorious environment within a country setting, in Surrey. This role will not be a job - but part of your upward career. We especially want to hear from candidates who have worked within an Apple environment. Imagine a collaborative IT team that genuinely enjoys working together ! First class benefits accompany this … professional development, private medical insurance, and a great work-life balance. In a location to die for ! We're looking for someone to make a real impact by: Solving IT challenges: Taking ownership of escalations and resolving requests efficiently. Enhancing the infrastructure: managing servers, networks, and the overall tech environment. Driving efficiency: Documenting processes and system impacts Innovating & Learning More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Limited
IT & Communications Support Technician Location: Plymouth/South-West (Hybrid - 1 day/week onsite minimum) Salary: £26k - £30k + benefits Deerfoot Recruitment is working on behalf of a fast-growing, forward-thinking organisation within the insurance sector to find a skilled IT & Communications Support Technician . This is a fantastic opportunity for a motivated IT … a supportive and energetic team within a business committed to innovation and growth. The successful candidate will play a key role on a busy support desk, troubleshooting and resolving IT issues across a Microsoft 365 environment. The role involves a mix of remote working and travel to offices across the South-West (typically once a week), so flexibility is … and able to prioritise a ticket queue effectively This role offers excellent scope for career progression, ongoing training, and the chance to be part of a collaborative and evolving IT team. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. More ❯