Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution more »
the Head of Global Infrastructure and the European IT Director Excellent communication skills, including including written and verbal You will have an understanding of ITIL, Prince 2 practices. Must have a MCP certification along with at least 5 years experience of desktop and application rollouts Ability to think creatively and more »
Bletchley, Milton Keynes, Buckinghamshire, United Kingdom
Acora
management and ticket handling Experience of working to SLA's and KPI measures Experience of using/contributing to a Knowledge base Understanding of ITIL is beneficial Strong interpersonal and relationship building skills. The ability to communicate effectively verbally and in writing Team Player, willing to help and support others. more »
Knowledge of 3rd party toolkits e.g. RedGate desirable Cloud Services (Azure) experience would be advantageous but not essential Any experience with Bespoke Software Solutions, ITIL, Agile and ISO 27001 will be advantageous but not necessary Domain or Product expertise in IT Healthcare would be advantageous but not essential BSc or more »
or bespoke applications Awareness of Information Governance policies and obligations, including Data Protection Act and an understanding of patient data confidentiality Desirable Exposure to ITIL Practices Experience of working with clinical teams Previous experience of working in a Service/Helpdesk environment providing support to staff Skills, abilities and knowledge more »
date CV! Keywords: Software support, Bespoke Applications, Application support, 2nd line Support, Second line support, Infrastructure, Application support, Bespoke software, Server Administration, IT Governance, ITIL, TCP/IP, DNS, DHCP, SNMP, Routing and Switching, IT Documentation, 3rd line support, Infrastructure, Networking, IT Support. BeTechnology Group Limited is acting as an more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Bonus, Holidays, Training
POS or retail payment solutions is essential, as is the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for more »
High Wycombe, Buckinghamshire, South East, United Kingdom
Bluegate Consulting Ltd
POS or retail payment solutions is essential, as is the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for more »
Berkeley Square - Talent Specialists in IT & Engineering
teams and business stakeholders to prioritize and address critical problems impacting business operations. Establish and maintain problem management processes and procedures in alignment with ITIL best practices. Monitor and analyze incident trends and metrics to identify systemic issues and opportunities for improvement. Drive cross-functional collaboration and knowledge sharing to … thorough root cause analysis. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are highly desirable. Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager is preferred. more »
Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. You must ideally have an ITIL certification. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to meet more »
Milton Keynes University Hospital NHS Foundation Trust
experience of design, build and testing of NHS computer systems. Desirable Experience of working on projects Experience of working within an organisation operating an ITIL framework Skills Essential Ability to work without direct supervision. Ability to communicate difficult and often complex information in a concise and sympathetic manner. Ability to more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Click Recruitment
An element of application support is also required. Suggest system and process improvements, whilst taking a risk-based approach to system changes in an ITIL environment. Participate in SCRUMs, Retrospectives and Peer reviews. Working with Business Analysts, Architects and QC together with own initiative to produce quality code with good more »
Milton Keynes, Buckinghamshire, South East Hybrid / WFH Options
Nexus Jobs Limited
sector would be very beneficial for this assignment. Must have WAN, LAN, VLAN Design & Implementation along with Firewall Setup, configuration & Management. You will have ITIL certification along with experience of ITIL practices. The rate for this assignment is circa £300 - £400 per day. This is a 6 month assignment initially. more »
