8 Permanent ITIL Jobs in Cambridge

a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »

of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex technical issues. • Strong organisational skills with the ability more »

methodology choices Communicate effectively and efficiently to end users and peers to resolve tickets Closely adhere to operations processes and service level agreements, following ITIL best practice Customer Service Develop and maintain strong relationships with employees of all levels, from senior executives to individual contributors, via use of strong customer … diagnosis, Security, virtualisation, VPN, Administration, Scripting. Windows Server OS: Install, config, optimization, clustering & high availability, AD, GPO, monitoring, backup. Virtualisation: Workstation Virtualisation. IT Process: ITIL; Service, Change, Asset, Contract & Release Management The responsibilities bulleted above require a high level of competence in multiple disciplines, coupled with the ability to positively more »

Qualifications Essential A levels/NVQ Level 3 or equivalent experience. Desirable Degree or equivalent. Microsoft Training qualification. IITT TAP Accreditation. Other Training Qualification ITIL V3 Foundation EPIC. Credentialed in - PAS ADT/PAS Cadence/Nurse/Doctor. Experience Essential Experience of delivering Training to individuals and groups. Assessing more »

hours will be considered. We welcome applications from the Armed Forces. Person Specification Qualifications Essential Degree or equivalent IM&T qualification or equivalent experience. ITIL or equivalent Foundation level. Desirable Microsoft Certified Engineer. PRINCE2 accredited. Full ITIL accreditation. Experience Essential Working within the ITIL framework. Supporting large programmes of work … development/support experience. Experience of Electronic Patient Record System. Knowledge Essential Understanding and have been involved in the Applications Packaging process. Knowledge of ITIL & Prince2 framework. Configuration Management including device management (printers - scanners mobile devices etc). Cloud hosting. Desirable Administration of Sharepoint site(s). Knowledge/awareness more »

versions, collect crash dumps, and check specifications. Competence in Microsoft Office software. Desirable skills and experience: Education to degree level, preferably in STEM topics. ITIL Service Delivery qualification. Understanding of Digital printing technology. Understanding of Colour Management. Basic understanding of electronics. Ability to use an Oscilloscope/DVM. Understanding of more »

a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »

of IT services Requirements: * Degree level qualification in an IT related subject * Senior level experience ideally with certification such as CCNA, CompTia, MCSA or ITIL * Good technical problem-solving skills and experience * Significant experience in technical administration roles both hardware and software * Windows server administration (DHCP, DNS, Active Directory) * Network more »