of Microsoft AD, ADAXES Mobile Phone configuration and support using MDM (Mobile Iron/Intune) Participation in incident, problem and change management adhering to ITIL best practices using ServiceNow General PC/Server administration and maintenance including fault diagnostics and performance improvements New implementations, migrations, and upgrades National Travel required more »
Derbyshire, England, United Kingdom Hybrid / WFH Options
Harvey Nash
Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API’s/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with … that process Experience of managing and coordinating internal and third party partners to agreed support strategies and service levels Vendor management knowledge and experience ITIL/ITSM v3 Certification desired Experience of support operation across a range of core technologies Web App Integrations and APIs This is an excellent opportunity more »
and verbal), tenacity and ownership skills. Qualifications you would be expected to have * Degree educated (Preferred) * Qualified to vendor professional level (Mandatory) * Qualified to ITIL v4 Foundation level (Preferred) * BPSS, SC (Mandatory) Please send your latest CV more »
skills and experience ? NVQ/BTEC/C&G Level 3 in an IT discipline essential or 3-5 years' experience in IT, or ITIL Foundation certification. Understanding of warehouse operations and supply chain management. Technical Knowledge of Linux and Windows operating systems, SQL Databases In the nice to have more »
Python, PL/SQL, C++) Knowledge of WMS and WCS An appreciation of networking and server infrastructure Operational experience within an automated distribution facility ITIL Foundation more »
a lead UK manufacturer . You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards. As a site support … of the day to day running of IT and manufacturing systems for your site. Industry and Technical Knowledge Manufacturing Processes and Systems Incident Management ITIL Processes Working amongst multi vendor IT environments OEM engagement Windows hardware, software and networking troubleshooting THE BENEFITS: Become part of a successful, dynamic team delivering more »
1st Line, Service Desk, IT Support, Windows 10, O365, Active Directory, MS Office, ITIL, Windows Server/Networks - Global Tech Client - 28K + Bonus & Training - office-based job. ROLE: An exciting opportunity has arisen for a 1ST Line Support/Service Desk Analyst to join the IT team at a more »
risks and problems and subsequently fix them. Assist to build in compliance with process and policies. Diagnose and remove performance issues. Can work to ITIL best practices Your skills and experience: MUST have prior EMC NetWorker experience. Create a backup LLD, including backup schedules spec. Has both a solid understanding more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Major Recruitment (IT & Digital)
plan, evaluating risks and ensuring critical business processes are supported Proven experience of creating a Service Delivery function to align to business strategy and ITIL principles Ability to monitor service performance metrics and key performance indicators (KPIs) and take a proactive approach Strong people management skills with the ability to more »
Chesterfield, Derbyshire, United Kingdom Hybrid / WFH Options
Vermelo RPO
solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return more »
Derby, Derbyshire, Branston, United Kingdom Hybrid / WFH Options
Harvey Nash
Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with … that process Experience of managing and coordinating internal and third party partners to agreed support strategies and service levels Vendor management knowledge and experience ITIL/ITSM v3 Certification desired Experience of support operation across a range of core technologies Web App Integration's and APIs This is an excellent more »
