15 ITIL Jobs in Devon

solutions,including Azure Active Directory Cyber security awareness and a logical approach to minimising risk within our technical environment An understanding or certification in ITIL, specifically incident, problem and change management Ability to demonstrate experience of in-depth problem-solving skills and solution based thinking An ability to analyse complex more »

experience. This role requires Security Clearance (SC). The successful candidate will possess proven skills working with the following - Transforming Service Management Service Management - ITIL V4/IT4IT Data Governance Data Management ServiceNow CSDM ITSM Prince 2/Agile Improvement - identification methodology, SLA, OLA, UPC, Stakeholder Management Governance frameworks Budget … Management Leading & management of staff Innovation & continuous Improvement ITIL Qualified Interested? Please apply below. Service Delivery Manager, Service Delivery, ITIL, SC, security cleared, public sector, transformation more »

would have undertaken formal technical training and study, with Certificates to support training and/or qualifications. • Exceptional Customer Service Skills. • Experience in an ITIL Service Desk. • Strong understanding of core systems including O365, Azure, Domain administration, • Understanding of LAN (Local Area Network) and WAN (Wide Area Network) technologies including more »

Associate, or Cisco Certified Network Associate (CCNA) are desirable but not essential Certified in a professional supplier area, e.g. Microsoft, Networking, Storage, Virtualization etc ITIL Package for Infrastructure Engineer: A 2 year FTC Flexi-time and flexible working Excellent learning and development opportunities Health assistance programmes Pension scheme Generous annual more »

environment including M365, Active Directory, Entra Experience engaging with customers (internal or external) on service design, delivery and support. Experience working within an enterprise ITIL environment and foundation certified more »

delivery framework for assigned projects. The ability to manage complex organisational changes. Able to produce complex business cases and investment appraisals General management or ITIL Service Management qualification. (Desirable) Certified PRINCE2 Practitioner or equivalent project management qualification. Expert knowledge of standard Microsoft Office products and Project Management tools. What you more »

hardware troubleshooting, and software installation and configuration. Understanding of IT principles and an ability to communicate complex concepts to non-technical users. Familiarity with ITIL practices would be advantageous. Experience of IT support ticketing systems. Technical problem-solving skills and a methodical approach to issue resolution. Excellent communication and people more »

customers, including NHS, local authority and educational trusts across the region. This will be achieved by delivering against policies, plans and strategies relating to ITIL Incident, problem and change management and reviewing and updating procedures when necessary. You must keep technical documentation accurate and current, and due to the location more »

of VOIP solutions. Experience of working in a Matrix managed structure. Worked in a shared or managed services environment Basic understanding of ITSM/ITIL principles The successful candidate will be based in Plymouth but will be expected to travel to other UK based sites for this client. Whilst the more »

ability and problem-solving skills for complex technical issues in an multi-user environment. (We live and breathe it) Experience of working in an ITIL-based support environment to deliver a high quality, high availability service for all the system users How to apply If you share our values, we more »

discussions about high risk and complexity within constrained timescales. Optimise the delivery flow of teams, actively addressing complicated risks, issues, and dependencies. Essential Requirements ITIL qualification or be able to demonstrate a clear knowledge of ITIL policies and procedures. Demonstrated expertise in leadership and management of projects/and or more »

and maintain governance frameworks and adaptive cadence for effective delivery. Drive knowledge sharing opportunities to empower existing employees. Focus on enhancing Service Management Practices (ITIL V4/IT4IT), Data Governance/Management, CSDM (Common Service Data Model), and more. Adapt ITSM best practices to solve current business problems and drive … to large audiences effectively. Requirements: Proven background in Project/Programme management (PRINCE2/Agile/MSP). Excellent understanding of Service Management Practices (ITIL V4/IT4IT). Familiarity with Data Governance/Management principles. Experience with CSDM (Common Service Data Model), particularly within ServiceNow. Ability to adapt ITSM more »

members. Identifying inefficiencies, recommend improvements to support continuous service improvement standards and assist with their implementation What we're looking for Experience in an ITIL Service Desk. Strong understanding of core systems including O365, Azure, Domain administration Understanding of LAN (Local Area Network) and WAN (Wide Area Network) technologies including more »

solutions,including Azure Active Directory Cyber security awareness and a logical approach to minimising risk within our technical environment An understanding or certification in ITIL, specifically incident, problem and change management Ability to demonstrate experience of in-depth problem-solving skills and solution based thinking An ability to analyse complex more »

collaboratively in a team environment. Effective communication and interpersonal skills. Relevant certifications including one of more of: Microsoft Certified (Windows 10, MCP, MCTS, etc.), ITIL v3 Foundation A full UK Driving License will be required for this role If this sounds like you, get in touch! What do you get more »