or through audio systems. Provide input to service management processes as required (e.g. Incident, Change and Problem Management) Conform to existing governance and standards – ITIL framework. What we look for: Experienced IT support or a related role Ability to communicate technical information clearly and understandably to non-technical stakeholders Excellent more »
as part of a team on a 4 on 4 off day/night only IT service desk experience IRSE Telecoms Maintainer License - Desirable ITIL v3/v4 Foundation and Principles. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity more »
service. To Qualify: Two years experience working in finance industry, investment banking Broad understanding of financial markets Good negotiating skills An excellent understanding of ITIL Service Support, delivery disciplines and methodologies Experience using a help desk call management system Strong technical grasp of strategic platforms such as Microsoft Windows, Networking more »
plus significant demonstrable experience of working in a large organisation supporting IT services. Professional approach with staff and other users of Hospice services. Understand ITIL procedures and practices, demonstrating an expertise and discipline in Ticket Management alongside Problem & Change Management processes. Significant experience of supporting an IT System and its … To be mindful of the wellbeing of self and others. To be able to work effectively across teams, with a positive can-do approach. ITIL V3 Training or equivalent experience would be desirable. Benefits and working environment: A friendly, open and warm team to offer support and guidance. Generous annual more »
