1 to 25 of 44 Permanent ITIL Jobs in the East Midlands

to, day by day operational needs Adept at avoiding service disruptions and maintaining SLA and information security requirements Escalate any unresolved issues Ideally hold ITIL framework knowledge and qualifications. Have a good understanding of ServiceNow Working Hours Consistency of work - 5 days per week Monday - Friday between the hours of more »

a non-technical audience. Proven project and programme management experience. Visionary leadership in creating and implementing an ICT strategy that delivers measurable change. Desirable: ITIL Qualification. Prince2 Qualification. Management Qualification. Graduate level qualification (or equivalent higher education). Benefits: Competitive salary package. Hybrid working model for work-life balance. Opportunity more »

Python, PL/SQL, C++) Knowledge of WMS and WCS An appreciation of networking and server infrastructure Operational experience within an automated distribution facility ITIL Foundation more »

Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years experience in a more »

including MS applications such as Excel Confident communicator, both verbal and written, and proficient in report writing It would be favourable if you have: ITIL Release control and validation Service Now Knowledge Understanding of SQL Auditing experience Why Microlise? When your groceries arrive at your door or you sign for more »

plan, evaluating risks and ensuring critical business processes are supported Proven experience of creating a Service Delivery function to align to business strategy and ITIL principles Ability to monitor service performance metrics and key performance indicators (KPIs) and take a proactive approach Strong people management skills with the ability to more »

series databases, and of Kafka or RabbitMQ. Working knowledge of the key issues in implementing secure systems (OIDC/OAuth2, certificates, CVE scanning). ITIL-oriented understanding of the concepts and roles involved in planning, designing, delivering, and supporting IT services and their underpinning components. Ability to embrace and improve more »

You will deliver against project milestones and outcomes, customer commitments and satisfaction measures. What are we looking for in the successful candidate? PRINCE2 Practitioner ITIL Foundation Certificate (V3 or V4) Previous experience of working in a Service Transition or Senior Service Introduction Manager role Working on client facing projects Working more »

issues (2003 and onwards) The ability to help and support all versions of Windows desktops. Knowledge of Active Directory, M365, Azure AD Knowledge of ITIL Specifically, you will: Provide efficient and effective customer service to end-users and other stakeholders. Act as the first point of contact for technical service more »

for continuously reviewing and improving incident, change, and problem management processes. This includes ensuring that these processes are in line with best practices (like ITIL frameworks) and business requirements, and that they comply with relevant policies and regulations. Developing and refining ITSM processes, contributing to the overall resilience and efficiency … implementing effective solutions. Bachelor’s degree in IT related study OR 5+ Years IT experience with certifications in IT Service Management frameworks such as ITIL (highly desireable) Global complex business exposure Experience in IT service management, with a proven track record in incident management, change management, and problem management. In more »

leading security products and a permanent place in an evolving IT Team. Duties include: Triaging and responding to helpdesk queries as part of an ITIL L1 service management model Managing the hardware stock and managing purchasing in collaboration with the Operations Manager. Assisting with license management Liaising with users to … O365 Admin Comfortable with general IT Lenovo support Managing user permissions on Azure and other cloud service providers Important: Awareness of software delivery lifecycle (ITIL ITSM) Jira/Confluence Awareness of structured data management and SQL Desirable MS Dynamics experience is advantageous Experience of MS Omnichannel is a plus Enhanced more »

enjoy looking for inventive answers to difficult problems, and use all your interpersonal skills to inspire team members. It’s important that you have ITIL Foundation certification and a Level 3 qualification or advanced apprenticeship in an IT-related subject, and in addition to well-developed experience of working within more »

Delivery Manager Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management We're on the hunt for a Junior Service Delivery Manager armed with exceptional customer service more »

Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »

Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »

Excellent working knowledge of SaaS applications, information security, user administration, databases and data storage systems. Experience with SuiteCloud/SuiteScript desirable. Firm grasp on ITIL and Prince2 Certified Practitioner or similar qualification in any of; ITIL Practices (IT Infrastructure Library) Prince 2 Agile Foundation NetSuite Certified Administrator/Developer Experience more »

experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training more »

Python, PL/SQL, C++) Knowledge of WMS and WCS An appreciation of networking and server infrastructure Operational experience within an automated distribution facility ITIL Foundation more »

a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »

Delivery Manager Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management We're on the hunt for a Junior Service Delivery Manager armed with exceptional customer service more »

working knowledge of an appropriate enterprise architecture methodology or Framework such as TOGAF Certification or demonstrable working knowledge of associated frameworks or methodologies (e.g., ITIL, PRINCE2, MSP, UML etc.) Desirable Postgraduate management qualification or demonstrable skills in management gained through experience. Professional qualification in at least one technical discipline (such more »

Delivery Manager Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management We're on the hunt for a Junior Service Delivery Manager armed with exceptional customer service more »

computing related field Evidence of on-going personal, technical and management development Desirable Membership of appropriate professional organisation, e.g. BCS. Vocational accreditation, e.g. MCSE ITIL qualification Knowledge, Skills and Aptitude Essential Good verbal and written communication skills Good knowledge of Microsoft Windows operating system Knowledge of clinical systems in use more »

to the requirements to get hands-on often you will be site-based 5 days a week. The ideal candidate will be familiar with ITIL practices, Office 365, Windows OS, and 1st/2nd Line Support. Candidates must have a full UK Driver's License and strong English Language communication … finding PCs, Networks, and Cabling *Office 365 and Windows updates, rollouts, and PC Build *Site-based 5 days a week The Person: *Familiar with ITIL practices *Good Windows experience (O365 and OS) *Strong English Language Skills *Full Drivers Licence Reference Number: BBBH(phone number removed) To apply for this role more »

to the requirements to get hands-on often you will be site-based 5 days a week. The ideal candidate will be familiar with ITIL practices, Office 365, Windows OS, and 1st/2nd Line Support. Candidates must have a full UK Driver's License and strong English Language communication … finding PCs, Networks, and Cabling *Office 365 and Windows updates, rollouts, and PC Build *Site-based 5 days a week The Person: *Familiar with ITIL practices *Good Windows experience (O365 and OS) *Strong English Language Skills *Full Drivers Licence Reference Number: BBBH226760 To apply for this role or for to more »