Skills. Experience with Antivirus Software. Experience with Microsoft Office. Experience installing and troubleshooting software applications. Experience installing and troubleshooting printers. Experience in supporting Citrix. ITIL best practice certification Project methodology and certification · Project involvement and moving projects forward. · Hardware troubleshooting skills. An excellent understanding of computer hardware i.e., CPUs, memory more »
Essential 5 GSCSs at Grade C or above, or equivalent, including Mathematics and English Microsoft Qualified or similar Desirable HND Computer Science or similar ITIL qualifcation Personal Essential Ability to discuss problems and work in conjunction with 3rd parties on fault resolution. Good manual dexterity is essential. Written skills are more »
Chelmsford, Essex, South East, United Kingdom Hybrid / WFH Options
Bauhaus
of degree-level education or equivalent and a clean driving license. PMP/Prince2/Agile qualifications and experience preferred, along with knowledge of ITIL service management principles and Microsoft Projects. This job requires creating and executing project work plans, fostering communication, and ensuring project standards are enforced while minimising more »
of quality and professionalism. • Excellent Time management skills. • Team Player – ability to work as part of the team to deliver operational excellence. • Awareness of ITIL methodologies and best practice. • Previous employment in a similar role. • Ability to show flexibility to help the changing needs of the team. • Adhere to company more »
the attached job description. Person Specification Qualifications Essential Degree level education or equivalent in experience MCSE, CCNA or similar Desirable Project Management Qualification PRINCE2 ITIL foundation qualification Experience Essential Proven IT support/Service Desk capacity with experience of supporting a complex multi-vendor environment. Helpdesk Application Systems Management Excellent … experience of supporting a complex multi-vendor environment Knowledge Essential Incident Escalation and Queue Management. Automated Telephony software Desirable Windows Operating Systems NHS Applications ITIL Incident Management process ITIL Problem Management process Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »
C, or equivalent, including Mathematics and English or NVQ 2 or equivalent in Business Administration or InformationTechnology Desirable HNC MTA, MCSA or equivalent ITIL Foundation Experience Essential Proven customer support helpdesk/Service Desk capacity. Proven experience supporting a wide range of applications. Problem solving/troubleshooting. Proven experience … in a customer facing role Desirable Proven NHS IT Support experience Supporting business applications Experience of working on an ITIL compliant Service Desk dealing with Incident and/or Problem management Skills covering the Microsoft Desktop OS and Office Supporting business applications Knowledge and Skills Essential Windows Operating Systems. MS more »
Colchester, England, United Kingdom Hybrid / WFH Options
GS Solutions
as very small requirement to visit their other offices. Skills Proven experience as a Service Desk Manager or similar role. Experience working in an ITIL based MSP Environment. Strong customer service background. Knowledge of the Autotask ticketing system or similar. Knowledge of ITSM and RMM tools. Leading and Motivating Teams. … Completing 121’s and appraisals Develop and continuously improve ITIL based processes. Working within a Change Management framework. Strong stakeholder management skills. Ability to communicate at all levels, both written and verbal. Level 2 Engineer Technical Support knowledge. Additional Desirable Skills & Experience Experience with Cyber Security accreditations (Cyber Essentials, ISO27001 more »