Hatfield, Hertfordshire, United Kingdom Hybrid / WFH Options
Computacenter
FI/CO configuration & testing Knowledge of Prince 2 methodology ISTQB Foundation (CTFL) certificationKnowledge of ISO-IEC-IEEE 29119 and/or TMMiKnowledge of ITIL v3 Service Validation & TestingUse of formal Test Management tools (e.g Quality centre or Spira)Proficiency in working in a matrix organisation, managing test managers, testers more »
HTML, CSS, and REST/SOAP web services is essential.Certifications: ServiceNow System Administrator and ServiceNow Implementation Specialist certifications are highly desirable. Additional certifications in ITIL or project management methodologies (e.g. PMP, Agile/Scrum) are advantageous.What we offer youOur employee benefits are designed for you, we care about people and more »
Computacenter, Hatfield Avenue, Hatfield, Hertfordshire, England
COMPUTACENTER (UK) LIMITED
customers. Therefore, you will: Assist the Head of Pre-Sales and International Projects and wider team with requirements gathering, transition preparation, and adoption of ITIL to deliver to contractual agreements Work with Sales, Delivery and other stakeholders to help ensure smooth deliveries, that are on time and to budget Analyse more »
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
services with demonstrable experience in clarifying requirements, understanding the commercials behind a solution, and validating the proposed solutions against standards. Good working knowledge of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy, ServiceNow, and more »
This role is critical to our business with service desk being one of the most common customer interactions. We have to deliver great customer service which is 100% customer centric to ensure that every interaction is of the highest quality more »
