Level 2 Engineer - Technical Service Desk
Leeds, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Mastek
with support ticketing systems and customer relationship management (CRM) tools. Proven working experience in a live service environment, resolving incidents Be an advocate of ITIL best practice processes within the business Have previous experience of fault finding, driving up first time fix ratios Key Generic Competencies Ability to communicate with more »
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