26 to 50 of 50 ITIL Jobs in the North of England with Remote Work Options

a skilled Change Manager to drive forward their change lifecycle process improvement. The Role: Your responsibility will span the modernisation and standardisation of the ITIL change management across a group of companies. Working with numerous stakeholders you'll need to gain a deep understanding of the current challenges, assessing the … opportunity to create and own a standardised framework which will be implemented across the group. The Skill Requirements: Proven Change Management experience in an ITIL environment Excellent background running CAB meetings (Standard Change/Emergency Change/etc.) Expertise delivering process improvement from assessment of needs Good knowledge managing ITSM more »

of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes. Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring more »

of innovation and continuous improvement. Strategic Thinking: Ability to rapidly analyse data points, complex challenges and form strategies in line with broader business objectives. ITIL Expertise: Proven ability to manage IT services within ITIL guidelines. Project Management: Expertise in both Agile and Waterfall methodologies. Change Management: change process leadership for more »

practices. At a technical level, an awareness of the following would be beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remote desktop/VNC- Print management- Jira suite (or other recognised ITSM platform) Basic … hardware diagnostics/triage ITIL foundation certification would be particularly beneficial but training will be provided. Excellent problem solving skills A willingness to learn and grow. DFS Benefits Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS more »

keyboards, memory, hard drives with network fault troubleshooting with network printer installs and configuration with remote tools to control end user devices understanding of ITIL incident management to work independently (but still part of a larger team) Desirable skills/qualifications: or current SC security clearance desirable license with own more »

Demonstrable knowledge of adhering to industry regulations PS21/3, PS6/21, and international standards such as ISO22301. Good knowledge and application of ITIL Incident and Problem management practices. Proven experience with running Major Incident Management and Crisis Management. Proven record in the development of business continuity deliverables e.g. more »

annum - on call 1 week out of every 5 (will decrease as team gets grows) 🎰 Industry: Online Casino/Sportsbetting 🛠 Key Skills: Sys Admin, ITIL, ITSM We're seeking a Lead Engineer to join a global Tech team. In this dynamic environment, you'll lead a team, drive service excellence more »

have experience working in a multi-site environment but if not, it is essential that you have experience working within a large scale corporate ITIL environment – preferably holding an ITIL v3 or v4 Apply now for immediate consideration more »

Hays Recruitment are currently working with a local public sector organisation to recruit for a Data Engineer. Job Summary A data engineer develops and constructs data products and services and integrates them into systems and business processes. In this role more »

maintaining various modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL/ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for … Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with IT Service Management, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job Title: Service Now Administrator Working From Home: Hybrid more »

non-technical teams, engaging and participating in agile delivery squads. Experience of working with 3rd party vendors delivering IT change. Knowledge of the various ITIL Service disciplines and an understanding of how these can be applied within and outside of IT Service. Familiarity of SLAs and a basic understanding of … and active desire to drive improvements. Demonstrable experience of designing Service Models and successfully delivering these into production. Writing high quality documentation and proposals. ITIL Foundation (either V3 or v4) is desirable Why Work Here? We're constantly looking at ways to become a more inclusive and diverse employer, and more »

IT Business Relationship Manager - Knottingley/Hybrid £70,000 per annum + 15% bonus Knottingley, West Yorkshire - Hybrid 2 days IT Business Relationship manager required for a leading client based in Knottingley, West Yorkshire. My client is currently seeking a more »

and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of Active Directory, MS exchange, Office 365, Windows 10/11, VPN Familiarity with basic networking more »

Meraki - administration of routers, switches, servers etc. (2019) - MS Azure (cloud migration projects) A role like this would suit someone outgoing, who can understand ITIL principles, explain changes and processes to the wider business, offering a really valuable service and personality from day one. It's an exciting time for more »

Basic or end user knowledge of any the following would be advantageous: Oracle eBusiness Suite (Any of HCM, FINS, Procurement modules) Service Now/ITIL Personal Attributes While experience and skills are important, the above list is by no means prescriptive. We are looking for a range of people from more »

Knowledge of current issues within health/social care settings Knowledge of Systm One configuration Knowledge of Test Scripts and system testing Use of ITIL in a work environment Experience Essential Experience of training and/or sharing knowledge Experience of working in a busy environment and dealing with all more »

IT Service Manager - Field Based/hybrid Key skills - Service Manager, Account Manager, ITIL A brand-new role for an IT Service Manager/Account Manager. We are currently seeking a dynamic and customer-oriented IT Service Manager or an IT Account Manager to join a Manchester HQ based multi more »

with the ability to report issues and risks, participate in team meetings, and share ideas. Excellent written and verbal communication skills. Advanced understanding of ITIL beyond the Foundation level. Please share your CV for more information. more »

supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, vital networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing … and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes and manage SLAs and KPIs. Lead and mentored a team and provided technical guidance. Skills/Experience: Expertise in server administration, virtualization … Respond to escalated issues promptly and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership and communication skills. Benefits: Hybrid working more »

The Role As an IT Support Analyst, you will act as the first point of contact for all IT enquiries from colleagues, using an ITIL based framework. Delivering excellent customer service, you will respond to enquiries via telephone, email, a self-service portal and in person, resolving incidents in accordance … SharePoint, Online Exchange - Remote desktop management tools - Anti-Virus management - Print management You will also need: - Experience within a customer facing environment - Familiarity with ITIL framework - A full, valid driving licence and use of a vehicle The closing date for this role is 9th June 2024. Other organisations may call more »

/Cyber security skills would be great, but are not essential. Any experience working in the legal sector would be advantageous. Certifications such as ITIL If you like what you see and are keen to apply, please do so via the advert and send through your CV. more »

and C# .NET. Preference for Power Platform experience. Client-facing acumen with D365 CS experience. Previous exposure to managed services environment and applications management. ITIL Foundation qualification preferred. Eligibility for SC level clearance You will be working with an outstanding organisation who prioritise the well-being and professional growth of more »

Recovery and Business Continuity processes and procedures The Data Platform Engineer (Azure) will have the following: Understanding and detailed knowledge of Microsoft Azure DevOps, ITIL, Azure Synapse, Databricks, PowerBI, Data Factory, HD Insights, Python Sparks, and have a strong IT service background. Strong administration of Windows Domains and Windows Server more »

experience. Proficient in use of delivery and collaboration tools (DevOps, JIRA, Confluence, SharePoint, MS Teams, Skype) Any relevant certification, such as a PRINCE2 foundation, ITIL, BCS, Lean Six Sigma, vendor specific, etc. As an individual you will have excellent communication skills both verbally and written. You will be exceedingly organised more »

a full stack IT infrastructure, including mobile devices, laptops, tablets, firewalls, Azure, and remote hosted servers Familiarity with MDM, ideally Microsoft Intune Knowledge of ITIL is desirable Proficiency in Windows desktop/server environments with some Linux experience Progression Our client is a rapidly growing business and support employees, you more »