101 to 125 of 159 ITIL Jobs in the North of England

achieve their full potential. Strong troubleshooting and problem-solving abilities, coupled with a proactive approach to resolving technical issues. Familiarity with Microsoft Office, Windows, ITIL, and Azure AD is advantageous, but not essential. If you are an ambitious IT leader with a drive to empower your team, enhance operational efficiency more »

be responsible for managing the global IT support function, ensuring the delivery of high-quality technical services. The role requires a deep understanding of ITIL-based service management, experience with SLAs and KPIs along with strong networking experience and Microsoft hybrid solutions. About You Must have a strong technical skillset … in networking, coupled with hands-on experience in both on-premises and cloud computing, is crucial. Additionally, must have a history of successfully managing ITIL service teams Key Responsibilities: Collaborate on defining the IT and technical strategy in line with overarching global IT strategy. Manage an ITIL-based service function … supporting a global multi-site user base. Oversee the implementation and adherence to ITIL processes, ensuring service quality and efficiency. Defining and managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) Lead and mentoring the team of service desk analysts and infrastructure engineers. Provide technical guidance and support to more »

Qualification or quivalent Project Management (Prince2 or equivalent) Desirable Microsoft Certified Professional/Microsoft Certified Systems Engineer or Equivalent Professional qualification IT Infrastructure Library (ITIL) Foundation Certificate Experience Essential Significant NHS IT working experience Extensive exposure to standard IT applications e.g. Windows, Office, SQL, Oracle Project Management experience Staff Management more »

Essential Qualification or equivalent proven knowledge in IT/Telecoms fields English and Maths Grade 4-C or above Desirable Knowledge or qualifications in ITIL Experience of NHS/Acute IT/Telecoms support Knowledge and Experience Essential Demonstrable previous experience in an IT/Telecoms support role or environment more »

as required to authorised parties. Ensure all projects and significant pieces of work have appropriate project management methodologies applied to them. Adopt and maintain ITIL service delivery and industry best practice standards. Ensure communication between areas of responsibility and end users is effective. Maintain a robust infrastructure and develop in … organisations. To work collaboratively with service heads within Digital Services and within all Divisions of the Trust Person Specification Qualifications Essential Degree or equivalent ITIL qualification Prince 2 Project management or similar Microsoft Certified Professional and/or Specialist Qualifications Programme Management MSP qualification Experience Essential Substantial in a technical more »

maintaining various modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL/ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for … Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with IT Service Management, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job Title: Service Now Administrator Working From Home: Hybrid more »

as confidentiality, availability, integrity, non-repudiation and privacy Evidence of continual professional development at a strategic level in the technology field Extensive knowledge of ITIL v4 Service Management and/or ISO 20000 IT Service Management Principles Extensive knowledge of project management methodologies Demonstrates significant knowledge of technologies , such as … level ICT/Technical qualification or equivalent demonstrable experience in an equivalent role, managing and developing complex technical systems Industry recognised qualifications i.e. Microsoft, ITIL, ISO, Azure Programme or Project Management qualification i.e. MPS, Agile Leadership qualification i.e. Rosalind Franklin programme Communication Skills Essential A role model demonstrating strong leadership more »

and upskilling. Our client is looking for someone who possesses experience in ITOM/CMDB/Discovery work. Essential skills for this role include ITIL processes, Developing solutions with ServiceNow. Core Responsibilities: * Developing complex solutions, carry out impact assessments to existing applications. * Contributing to the Design work * Writing Code meeting more »

Windows 10 & 11 OS and applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL processes and ticketing systems (ServiceNow). Microsoft Autopilot deployment, Entra and Intune. VPN, remote/wireless access connectivity configuration and maintenance. FollowMe printing (PrinterLogic, Ysoft more »

professional certifications from colleges, universities, or relevant institutions. Possession or pursuit of certifications such as CompTIA A+/N+ or MCDST, and familiarity with ITIL Foundation v4 would be advantageous. Positive demeanour with the ability to inspire and collaborate effectively with team members. Methodical and quality-focused, ensuring accuracy and more »

also assist with the creation of new client quotes. The ideal candidate will have proven experience in a similar role and strong knowledge of ITIL, Networking, and Windows technologies. You will also hold a full UK Driving License. This is a fantastic opportunity to join a fast-moving company with … client quotes *Site based in Cheshire with occasional travel needed to client sites The Person: *Proven experience in a similar role *Strong knowledge of ITIL, Networking, and Windows technologies *Full UK Driving License Reference Number: BBH(phone number removed) To apply for this role or to be considered for further more »

also assist with the creation of new client quotes. The ideal candidate will have proven experience in a similar role and strong knowledge of ITIL, Networking, and Windows technologies. You will also hold a full UK Driving License. This is a fantastic opportunity to join a fast-moving company with … client quotes *Site based in Cheshire with occasional travel needed to client sites The Person: *Proven experience in a similar role *Strong knowledge of ITIL, Networking, and Windows technologies *Full UK Driving License Reference Number: BBH225260 To apply for this role or to be considered for further roles, please click more »

and driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site more »

efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with … cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders more »

maintaining relationships with a wide range of stakeholders Desirable: Industry recognised qualifications such as British Computer Society's International Diploma in Business Analysis, Prince2, ITIL certification Familiarity with engineering toolsets, such as Product Lifecycle Management (PLM), Computer Aided Design (CAD), and Model Based Systems Engineering (MBSE) Benefits: You'll receive more »

ensuring that services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection Act (1998), Information Standards, Information Security and compliance with NHS Information Governance Participate in Information Governance and security as required and ensure appropriate more »

ICT Infrastructure Specialist Hybrid (2 - 3 Days in the Office) Based: Stockton on Tees Permanent Role Implement, maintain & support on-premises and infrastructure systems. Manage monitoring and optimisation of the infrastructure platforms. Review capacity requirements and manage capacity. Document and more »

investment cases and supporting documentation Good business acumen and stakeholder management experience Desirable: Experience of working within an engineering and/or defence industry ITIL BA Diploma TOGAF Experience of User Centric Design Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company more »

a part in implementing a new service and capability Process and data analysis to identify and remove waste from operational services Solid understanding of ITIL/Six Sigma You'll also have extensive experience of using ServiceNow, Jira and ideally Power Bi This is a 6 month contract paying more »

and train members of staff. Liaise closely with the security team Take part in the 3rd party ERP/CRM selection. Begin to implement ITIL processes (Change, request Introduce best practice and governance in line with business needs. Responsible for creating a service catalogue. Ensure documentation and compliance is in … AD (Entra ID), InTune (MDM, MS Defender) Proven track record in implementing processes and establishing frameworks to streamline operations and optimise organisational efficiency (e.g. ITIL, governance and compliance) Job Offer A competitive salary range of £70,000 - £78,000 per annum Annual bonus scheme Comprehensive private medical coverage 25 days more »

part of project delivery Educated to degree level preferably in related discipline Formal Project Management training, preferably PRINCE2 Practitioner or APM (PMDY) Preference for ITIL Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have more »

on tasks that require their unique insights and experience. Your essential skills and experience: Service Management experience, including practical working knowledge and understanding of ITIL Service Management Framework to deliver a quality service to end-users. Experience operating in a senior leadership role, providing task management to teams which carry more »

frameworks. * Insight into information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. * Understanding of various operating models such as project-centric and product-centric and different types of agile principles, methodologies, and frameworks, especially those designed more »

frameworks. * Insight into information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. * Understanding of various operating models such as project-centric and product-centric and different types of agile principles, methodologies, and frameworks, especially those designed more »

functionality. Participating in architecture decisions with regards to the IDV and provide solutions to future changes and issues. Your skills and experiences: Understanding of ITIL Understanding of Linux Application Development Data Integration Basic understanding/interest in Application Design SQL/JavaScript more »