PC management software (ZENworks/SCCM/WSUS) Knowledge of PC based management and configuration utilities Experience of supporting Microsoft Exchange environments Knowledge of ITIL services management Knowledge of Active Directory server roles and LDAP Knowledge of Office 365 & Azure technologies Evidence of continuous professional development Desirable Knowledge of email … encryption technologies Knowledge of MDM technologies Qualifications Essential Educated to Degree Level or equivalent* GCSE Maths and English (Grades A - C) or equivalent Desirable ITIL Foundation Certificate NVQ II in InformationTechnology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »
Billingham, County Durham, North East, United Kingdom
Es Field Delivery Uk Ltd
to assign placement in the Data Centre Knowledge of basic electrical requirements and conversions (i.e. kilowatts, amps, phases, etc) Experience working in a Structured ITIL and or ISO environment Great team work ethic Ability to work multiple projects simultaneously Proficient in MS-Office Suite including Visio Manual handling experience Desirable … skills/qualifications: Data Centre qualifications up to a degree standard Project Management qualifications ITIL qualifications This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development. As an more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Accenture (Uk) Limited
who handle problem resolution, incident management, and process improvement in a production environment. Your strong SAP knowledge, combined with your excellent customer management and ITIL process awareness, will be instrumental in delivering exceptional service and continuous improvement for our clients. We are looking for experience in the following skills: 7+ … and forecasted revenues, and maintaining Cost-to-Charge Ratio (CCI%) for engagements. Strong service delivery and AMS (Application Maintenance Services) skillset, with awareness of ITIL processes. Deep understanding of SAP, and the capability to handle non-SAP components when required. Familiarity with operations, including monitoring utilization levels of the team. more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Eutopia Solutions Limited
have experience working in a multi-site environment but if not, it is essential that you have experience working within a large scale corporate ITIL environment preferably holding an ITIL v3 or v4 Apply now for immediate consideration more »
using MySQL to resolve incidents and facilitate service requests. Experience and Expertise: Completed GCSEs in Mathematics and English (or equivalent qualifications). Proficient in ITIL processes and well-versed in industry standards and best practices. Demonstrated expertise gained through working in a fast-paced IT support environment. Extensive knowledge of more »
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
team that will give you the opportunity to develop in IT service management whilst having the chance to work towards professional accreditations such as ITIL Managing Professional. What skills, knowledge and experience will you need? Ability to lead and energise teams in order to maximise teamwork, co-operation, productivity and more »
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Aj Bell Limited
teams within Technology Services to achieve the overall asset management objectives and on-going development of the asset management process and procedures adhering to ITIL good practice. Ensures the correct level of governance and control is applied to the asset management tools and that users are adequately trained. Providing regular more »
of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »
of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »
hardware, software, and networking technologies. Strong problem-solving skills and the ability to handle complex technical issues. Excellent communication and interpersonal skills. Familiarity with ITIL or other IT service management frameworks more »
assist with implementation of it as well as preventative measures. (Relevant skill level: working) Service Management Framework knowledge . You have awareness of key ITIL or other applicable ITSM framework operational processes. (Relevant skill level: awareness) Service focus . You can take inputs and establish coherent frameworks that work. (Relevant more »
skills. • Proficient in-Service Delivery, Incident Management, Change and Problem Management Process. • Experience with IT service management (ITSM) processes, tools, and frameworks such as ITIL, including incident management, service request fulfillment and problem management. • Proficient working experience with event management systems and network/infrastructure/application monitoring tools. • Experience more »
client facing/customer service skills. Stress Tolerance Self-motivation Full, current driving licence Desirable Oracle Accreditation. SQL Server Accreditation. Postgres Accreditation UNIX scripting ITIL Practitioner. Be technically aware of technology outside your remit. Familiarity with local government back-office applications. Additional Information Additional Information We are proud of the more »
Lancaster, England, United Kingdom Hybrid / WFH Options
Burton Recruitment Limited
hardware and software support, plus deployment of. Assisting in the administration of all IT customer facing services, you will help resolve user and customer (ITIL) issues, understanding user needs, their tools and applications. Key Skills - Essential: Networking LAN/WAN and Wi-Fi. Server Operating Systems. Cloud based telephony (Connex more »
full days – for P1/P2 incidents only) Experience required Minimum 3+ years’ experience of working within a TechnologyInfrastructure engineer role or similar. ITIL Foundation would be highly desirable. A keen interest & understanding of Infrastructure technologies is advantageous. Training and relevant certification would be provided. Technical Competencies Server Virtualisation more »
Sheffield, England, United Kingdom Hybrid / WFH Options
Harvey Nash
coordinate activity, recommend improvements, and monitor service effectiveness Defining and owning performance metrics, delivering clear and relevant management across IT Services Strong understanding of ITIL processes such as Service Operations and Service Transition Strong interpersonal skills, understanding how other business areas function and promoting new ways of working to foster more »
standard business platforms i.e. ITSM, HRIS, CRM, etc. A career history in IT with knowledge of corporate network design, Microsoft Active Directory/365. ITIL Foundation certification. What's In It For You? Bonus (at this level up to 12% dependant on personal and company performance) Pension (matched up to more »
Sheffield, England, United Kingdom Hybrid / WFH Options
IP Source Ltd
a full stack IT infrastructure, including mobile devices, laptops, tablets, firewalls, Azure, and remote hosted servers Familiarity with MDM, ideally Microsoft Intune Knowledge of ITIL is desirable Proficiency in Windows desktop/server environments with some Linux experience Progression: Our client is a rapidly growing business and support employees, you more »
GIT. API development experience including use of integration platforms such as Mulesoft/BizTalk or similar. Strong knowledge of the software development lifecycle including ITIL concepts such as change advisory board (CAB). Business/Technical design documentation skills including business process mapping and writing specifications. Dynamics 365 platform experience more »
Experience Diversified background of service orientated roles Effective understanding appreciation of IT security, infrastructure, and networking. A desire to attain relevant certifications such as ITIL, CCNA, MTA, MCSA, VCP, etc. are beneficial but not essential. Strong IT acumen, including cross-domain knowledge. On Offer: £24,000 - £26,000 Monday – Friday more »
Manchester, England, United Kingdom Hybrid / WFH Options
Pioneer Search
an Application Support Analyst you will be experienced managing incoming tickets using ServiceNow. You will be experienced using SQL and will have knowledge of ITIL frameworks and processes. You will need to be willing to learn about the Lloyd's Specialty insurance markets and the applications being supported within the more »
would have the following skills and experience: (or equivalent) qualification certification leadership or other Agile qualification (such as Kanban or Scrum) experience of operating ITIL and CSIRT processes and standards understanding of IT/OT technologies, market trends, products and services, gained through experience of operating in a similar role more »
similar. A team player with attention to detail and adaptability to changing technologies. Excellent verbal and written communication skills. Desired Relevant certifications such as ITIL, MTA, MCSA, VCP, etc. are beneficial but not essential. Benefits Salary £28,000- £37,000 DOE This position is ONSITE , 5 days a week (Monday more »
development teams to support and advise on best practices for maintaining performance and availability. Understanding of Service Management disciplines, preferably with experience in the ITIL framework. Lead DevOps Engineer - AWS, Terraform, Bash, Kubernetes Crewe – Hybrid 3 days per week more »
development teams to support and advise on best practices for maintaining performance and availability. Understanding of Service Management disciplines, preferably with experience in the ITIL framework. Benefits include: • An inviting culture aligned with our customer-centric approach. • A rapidly expanding organization characterized by agility and innovation. • Emphasis on continuous enhancement more »