4 ITIL Jobs in Solihull

sets through appropriate tooling to provide all necessary reporting against IT Service Management performance/operational metrics. Work within The Information Technology Infrastructure Library (ITIL) framework and supplier governance to deliver operational services. Work with Service Integration, and the IT Service Management Process Leads and outsource suppliers to continuously challenge … and identify process and service improvements. What we need from you Excellent technical knowledge of IT systems and services. Understanding of ITIL, Service Integration and Management (SIAM) together with IT Service Management experience. Service design and transition experience. Planning and co-ordination skills to manage time appropriately. Ability to work more »

Skills: Service Delivery Management experience Knowledge of working with Public Sector customers Knowledge of telecommunications/networking products or supporting customers with these issues ITIL Qualified or trained Excellent communication and customer service skills Able to work to/and manage SLAs and KPIs Able to travel to customer sites more »

Location - Birmingham Salary - £26,000 - £32,000 We are looking for an IT Specialist to deliver 1st and 2nd line support to join an ITIL based Service Desk Team in a Logistics Firm. If you have an appetite to learn, with a can-do attitude and are literate in IT … point of contact for employees, customers, and business partners - you will handle a wide range of requests as part of the role. Essential skills: * ITIL Foundation * IT Service management * Windows 10, Server 2008/2012,2016 * Active Directory * Office 365 * DNS, DHCP, TCP/IP * Azure cloud infrastructure * HP MSA … you could be a good fit for the role, either apply directly or send your full CV to Thomas . craig @ intechnologygroup . com. ITIL - Windows - Active Directory - Office 365 - DNS - DHCP - TCP/IP - AZURE - SAN - Networking - SAN - SQL - PowerShell In Technology Group Ltd is acting as an Employment more »

/Request management and ticket handling - Experience of working to SLA’s and KPI measures - Experience of using/contributing to a Knowledge base - ITIL Foundation Certificate Accreditation - Knowledge of Legal Applications – Document Management, Digital Dictation would be an advantage About Us: We are a UK based, award winning, IT more »