1 to 25 of 86 Permanent ITIL Jobs in the South West

enrich this role. This position is within the Service Operations team, which offers support for a diverse range of Managed Service contracts using the ITIL framework. The Role: So, what will you be doing as a Senior Infrastructure Engineer? Supports and troubleshoots a wide range of technologies across the entire more »

s responsibilities. This position is part of the Service Operations team, which provides support for a wide range of Managed Service contracts using the ITIL framework. The Role: So, what will you be doing as a Senior Infrastructure Engineer? Acts as a technical lead within the team for specific technologies more »

prioritise diverse workloads under pressure Excellent written and oral communication skills Calm attitude towards resolving issues/problems/outages Experience working on an ITIL framework helpdesk would be advantageous Experience of working within a team utilising Agile working methodologies Educational Requirements This role isn’t being restricted by educational more »

Sentinel etc. Experience cloud/hybrid technologies, e.g. Azure, AWS, converged, hybrid and cloud services (IaaS, PaaS), managed services and applications (SaaS). Operating ITIL processes. Creating and maintaining procedural documentation. Experience of working with ISO27001. Implementing technical security standards and procedures. Participating in ISO27001 audits and developing/delivering more »

in a commercial IT support environment, preferably within a Managed Service Provider. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proficiency in diagnosing and troubleshooting complex IT issues. Knowledge of various versions of MS Windows, basic TCP/IP networking, Citrix, and MS Office more »

Windows Server 2016/2019/2022 Microsoft 365 - Teams, SharePoint, Exchange Online, Intune Networking - LAN, WAN, Firewalls, Switching, Cisco Windows 10/11 ITIL Azure and AWS Understanding of Information Security best practices MS Exchange Server 2016/2019 Virtualisation - VMware/Hyper-V. Experience of project delivery, gathering more »

Admin, MS O365 Suite At least 1 formal IT qualification preferred e.g. Cisco CCNA, MSCA, MSCE or equivalent Full UK driving licence Desirable ITIL V4 Foundation Excellent working knowledge of one or more of the following:- Veeam backup, Firewalls (SonicWall, Sophos), Antivirus configuration experience Working knowledge of Cloud Technologies with more »

Admin, MS O365 Suite At least 1 formal IT qualification preferred e.g. Cisco CCNA, MSCA, MSCE or equivalent Full UK driving licence Desirable ITIL V4 Foundation Excellent working knowledge of one or more of the following:- Veeam backup, Firewalls (SonicWall, Sophos), Antivirus configuration experience Working knowledge of Cloud Technologies with more »

post-holder will actively participate in IT project implementation plans. Person Specification Qualifications Essential Relevant Degree or Masters in IT Field or equivalent experience; ITIL Foundation Certificate Microsoft Certified Professional or equivalent experience; Desirable Citrix administration certificate VMware administration certificate Experience Essential Experience with designing and implementing all aspects of more »

attention to detail, meeting commitments and delivering continual improvement within communicated and well managed budgetary restrictions The ideal Service Delivery Engineer will: Knowledge of ITIL Service Management and process execution is a benefit Knowledge of Microsoft Windows client and server operating systems to Windows 10 client and Windows Server more »

a proactive approach to resolving issues. Collaborative team player who supports colleagues. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proven experience in IT infrastructure, desktop systems, and business applications. Quality and Consistency: Ability to follow processes, policies, procedures, and guidelines to maintain consistent more »

able to estimate the possible impact of an interruption of service and the consequences of problems with/or the loss of computer services. ITIL certified or willing to obtain certification as part of the development plan asap. Language English - Excellent: professional level both in writing and speaking. Main characteristics more »

The successful service desk team lead will have: End-user computing experience Windows 10, O365 technical support experience Active Directory Administration Strong knowledge of ITIL best practices Outstanding customer service and communication skills. Experience collaborating with internal teams and external suppliers. Strong analytical and problem-solving abilities. Experiencemanaging and leading more »

members. Identifying inefficiencies, recommend improvements to support continuous service improvement standards and assist with their implementation What we're looking for Experience in an ITIL Service Desk. Strong understanding of core systems including O365, Azure, Domain administration Understanding of LAN (Local Area Network) and WAN (Wide Area Network) technologies including more »

skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and more »

Ability to work independently and collaboratively in a team environment. Effective communication and interpersonal skills. Relevant certifications: Microsoft Certified (Windows 10, MCP, MCTS, etc.) ITIL v3 Foundation Full UK Driving License If this sounds like you, get in touch! What do you get? Being part of a highly technical and more »

Ability to work independently and collaboratively in a team environment. Effective communication and interpersonal skills. Relevant certifications: Microsoft Certified (Windows 10, MCP, MCTS, etc.) ITIL v3 Foundation Full UK Driving License If this sounds like you, get in touch! What do you get? Being part of a highly technical and more »

major incidents Strong analytical, problem-solving and communication skills. Ability to communicate technical updates to non-technical stakeholders. Maintain up-to-date knowledge of ITIL Understanding of Cloud Computing such as GCP, AWS, Azure, and their associated components. Experience in handling major incidents for Cloud Services Ability to remain calm more »

environments, Citrix, VMWare, LAN/WAN technologies, and systems management Ability to optimally fix applications and hardware in a customer-focused environment Familiar with ITIL practices It would be great if you had: Familiarity with SysTrack Knowledge of Sysinternals Tools, including Procmon If you are interested in this role but more »

Server Architecture. Understanding of Voice Protocols and routing Excellent organisational and project management skills. Strong communication and interpersonal skills. Knowledge of ISO27001 standards and ITIL Framework Cisco CCNA (or similar) Desirable: Knowledge of Dialogic or Ribbon SBC Certifications in Azure AZ-104 Teams Admin MS700 (or Similar) Cisco CCNA (or more »

collaboratively in a team environment. Effective communication and interpersonal skills. Relevant certifications including one of more of: Microsoft Certified (Windows 10, MCP, MCTS, etc.), ITIL v3 Foundation A full UK Driving License will be required for this role If this sounds like you, get in touch! What do you get more »

or managerial involvement to ensure issues are addressed to a satisfactory quality and in a timely manner. Previous Service Desk/Help Desk Experience ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge/experience of MS Intune/Autopilot, Azure AD, SharePoint, Azure AD, Mobile support for iOS more »

and external. Familiar with information management practices, system development lifecycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks Track record of influencing technology partners within the context of managed services. Knowledge and understanding of different modelling languages e.g. BPMN, UML, ArchiMate TOGAF more »

testing and validation procedures. Process Design: Design customized ITSM processes tailored to clients' specific requirements and aligned with industry best practices and frameworks (e.g., ITIL, COBIT, ISO/IEC 20000). Consulting with departments or customers on project status and proposals. Implementation Planning: Develop detailed implementation plans outlining the steps … Bachelor’s degree in computer science, Information Technology, or a related field; Master's degree preferred. Certification in IT service management frameworks such as ITIL Foundation, ITIL Practitioner, or ITIL Expert. Proven experience (10 + years) working as an ITSM consultant or in a similar role, with a track record … cross-functional teams and manage multiple projects simultaneously. Familiarity with ITSM tools and technologies, such as service desk software, IT asset management systems, and ITIL-compliant service management platforms. Experience of applying programme/project methodologies. Strong written and verbal communication skills. Experience of managing and influencing senior internal and more »

DWDN, SDH, OTN) ICT vendor technologies, solutions, and products (e.g Cisco, Juniper, Pal-alto, F5, Nokia). Industry architecture methodologies & languages (e.g TOGAF, ArchiMate, ITIL, BPMN). Experience in using enterprise architecture toolsets (iServer, IBM Doors). Responding to complex, multi-vendor public sector propositions and bid proposals based on more »