management. You will oversee the shift operations, providing leadership and direction to an IT team of 24x7 Support Engineers. Looking for someone with strong ITIL, incident escalation and management, serve as the first point of escalation for complex incidents. You will coordinate with engineers to ensure efficient and timely resolution more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Global Technology Solutions Ltd
of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company more »
environment Experience of task management support, process mapping and design Experience of working and liaising with Third Party suppliers NHS healthcare experience Knowledge of ITIL including best practices such as Change Management and Incident Management Knowledge of the Service Desk function. Ability to Communicate at all levels. Work across organisational more »
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom
Amtis Professional Ltd
problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new technologies. Qualifications and Skills: ITIL certification or familiarity Previous IT Service Desk or customer support experience is a plus. Strong analytical and communication skills. Familiarity with Microsoft technologies and operating more »
Stoke-on-Trent, Staffordshire, United Kingdom Hybrid / WFH Options
Akkodis
Able to work in a fast paced environment on multiple projects with independent deadlines and deliverables, with a strong attention to detail. Experience with ITIL framework. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply more »
Infrastructure Lead Retail/Technology/ITIL Up to £50,000 base salary + benefits Hybrid- Midlands I am looking for an Infrastructure Tech Lead to join a growing retail brand who are in the process of modernising their technology estate, with significant investment in IT. In this position, you more »
Stoke-On-Trent, England, United Kingdom Hybrid / WFH Options
bet365
technical teams. Ability to multitask, manage multiple streams of activity and shift focus regularly. Leadership experience within mature and regulated technology environments, for examples ITIL, PCI-DSS and ISO27001. Knowledge of team measurement, MI reporting and stakeholder management. Degree level qualifications in a technology related subject. Experience working in a more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
submit your application to our client in conjunction with this vacancy only. Key skills: Awareness of asset management technology and scanning tools, experience with ITIL framework, experience with databases and SQL query language. more »
Management Solutions Software/Hardware Infrastructure Patching End User Hardware - Laptops/Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration ITIL qualified This is an excellent MSP with offices in Stoke On Trent, going from strength to strength. You would be joining a newly created team … be part of the journey!!! Working autonomously under your own initiative but in a collaborative company, someone who is proactive and likes working to ITIL best practice. Due to the nature of the business this would suit someone who currently holds Security Clearance, or be able to obtain SC clearance more »
City Of Stoke-On-Trent, England, United Kingdom Hybrid / WFH Options
bet365
Who we are looking for As an Infrastructure Engineer, you will be using your varied technology skills to support, maintain and manage a range of diverse technologies. The Infrastructure Systems team are responsible for the lifecycle management of compute and more »