17 Permanent ITIL Jobs in Surrey

following infrastructure services (Networking, Cloud, Mail, Remote access, SAN) Assist with system architecture design Assist with securing IT environments Provide in-depth experience in ITIL methodologies (Availability, Capacity, Resilience, Supportability Management) Support the resolution of escalated of IT tickets and problems. Supporting infrastructure services through design and project briefs Implementing more »

and applications. Key Skills & Experience: *Minimum 3 years of previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment. *Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade. *Working understanding of Active Directory, Exchange, Microsoft more »

with cross-functional teams to deliver exceptional customer service. Key skills & experience • Bachelor's degree in information technology, computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications • Proven experience in application support, with a track record of troubleshooting and more »

analytics platforms such as AWS, GCP or Azure. Proficient in data visualization tools such as Tableau, Power BI, or QlikView. Public sector best practice ITIL or OGC toolkit Excellent analytical and problem-solving skills with the ability to transform complex data into insights. Strong attention to detail and the ability more »

verbal and written communication skills Effective Time Management Proficient in Microsoft office applications SC, NPPV3 & parliament security clearances, or the ability to obtain them. ITIL V4 foundation certification Resource Management Working knowledge of Remedy ITSM suite or similar ITSM application What we offer: A career at Telent can span sectors more »

passion and commitment to quality. It starts with you. As an IT Infrastructure Specialist - Networking, you’ll bring experience of working in a modern ITIL-based IT service organisation including incident, problem and change management, managing a complex, national multi-site IT infrastructure and excellent written and verbal skills. You more »

user Microsoft Word, Microsoft Tools, Microsoft Outlook, Microsoft Excel Telephone based customer service/customer assistance experience Successful experience of working in a team ITIL Aware (Desirable) Telephone based customer service/customer assistance experience is a huge advantage Telent - What we offer: A career at Telent can span sectors more »

be a tech assessment as part of the process. To be considered for this role, you will have: Knowledge of Windows technologies Understanding of ITIL processes Good interpersonal skills and are well organised and practical with a logical, analytical approach to problem-solving. Pays careful, close attention to detail. Has more »

to maintain service excellence. Service delivery experience, with a strong background in IT service, support and project delivery within MSP environments working to the ITIL framework. Ideally working with customers ranging from 40 1000 users. Proven experience in resolving complex service issues and balancing priorities and emotions with customers in more »

team in Camberley. As a Service Desk Advisor, you'll play a pivotal role in coordinating the delivery of customer support services within an ITIL framework. Your main focus will be ensuring that service levels are maintained at the highest standard. Key Requirements: Excellent communication skills Ability to work independently more »

engage, influence, and diplomatically drive the adoption of new processes across global teams. Excellent analytical skills with the ability to identify trends and patterns. ITIL V3/4 certification is essential; IATIAM or CHAMP certifications are desirable. Desirable Criteria: Ideal candidates will have experience deploying ITAM tools and discovery tools more »

using your own initiative. Commercial awareness A good understanding of mathematical principles Experience in the Benefits industry would be ideal, but is not essential ITIL or other support framework qualifications are desirable, but not essential. Zest is an equal opportunities employer. If you don't meet every single requirement, please more »

the UK business Digital strategy and implement the necessary IT service skills and processes to support that vision Skills Role Specific Extensive experience of ITIL disciplines and Service Management Framework Management of IT outsourced third party service provision Experience of working within a COBIT Governance Framework (desired but not essential … team-player Team building, leadership and motivation Qualifications Degree level or equivalent appropriate experience Masters level degree in a relevant professional discipline is desirable ITIL Service Management or equivalent qualifications are desirable BCS or CII qualifications are desirable Experience Experience of: Operating in the IT Service Management arena within a … demonstrable ability to negotiate compromise and gain stakeholder buy in Working with IT service introduction methods, disciplines, tools and reporting Interpreting, communicating and implementing ITIL disciplines What We Will Offer You Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose more »

Processes & Procedures. Share and Identifying improvement areas & implementing measures to maximize customer satisfaction levels. Defining new process and procedure for operations. Strong Process knowledge ITIL V-3, along with experience in certification of IT & Security certifications like ISO 20/27 K Certifications etc. 3rd Party Vendor Management & Contract Negotiation … to manage IT transformations end to end. Working knowledge and understanding of Systrack tool. Ability to interact with CIO/Infrastructure director Understanding of ITIL framework Preferably 10+ years plus of Industry experience Atleast 8+ years of EUC experience Strong Leadership, People & Customer relationship skills and drive to push things more »

and enhancing operational efficiency. What will you do? Develop and implement IT SACM (Service Asset and Configuration Management) policies, procedures, and processes aligned with ITIL best practices. Front efforts to identify, record, and track configuration items (CIs) throughout their lifecycle, including identification, verification, and regular auditing to ensure data accuracy … effective communication, contract negotiation, and alignment with organisational needs and targets, while highlighting sustainable practices. Collaborate with Change Management, Service Design, transition, and other ITIL processes to ensure alignment and integration of SACM requirements Provide guidance and support to IT teams and projects on SACM-related matters, including training and … have what we're looking for? University degree qualification in an IT related subject (Engineering, Information Systems, Science, Business or Commerce), or equivalent experience ITIL Foundation or higher In-depth understanding of IT Asset management and Configuration Management principles, processes, and best practices. Proficiency in utilising SACM related tools Experience more »

sought: A high level of business intelligence and strong analytical skills. Technical & Business analysis experience working within a digital and E-Commerce function An ITIL background, with experience of running a technical support team, which know how to manage the priority and risk of issues raised. Proven experience across a … essential) - 3rd party integrations Knowledge of corporate global ERP systems (SAP experience desirable) Strong understanding of the software development lifecycle in the Agile Model ITIL Foundation (v3 or ITIL4). more »

**Applications Support Analyst – 14 MONTH FTC – Leatherhead (hybrid) - £42K per year + benefits** We have a fantastic opportunity for an experienced Application Support Analyst to join our client for up to 14 months covering parental leave. You will work within more »