times the post holder may have to work without supervision. Person Specification Qualifications Essential Diploma Level IT qualification or equivalent experience Desirable Lean qualification ITIL qualification Experience Essential Support Service experience - score according to level and years Software Support experience - score according to level and years IT Hardware Knowledge Desirable more »
PC management software (ZENworks/SCCM/WSUS) Knowledge of PC based management and configuration utilities Experience of supporting Microsoft Exchange environments Knowledge of ITIL services management Knowledge of Active Directory server roles and LDAP Knowledge of Office 365 & Azure technologies Evidence of continuous professional development Desirable Knowledge of email … encryption technologies Knowledge of MDM technologies Qualifications Essential Educated to Degree Level or equivalent* GCSE Maths and English (Grades A - C) or equivalent Desirable ITIL Foundation Certificate NVQ II in InformationTechnology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »
Job summary ICT Service Desk Analyst The Service Desk is the single point of contact for all ICT related incidents and service requests. The goal of the Service Desk is to facilitate the restoration of normal operational service with minimal more »
and allocate calls to internal & external resources. In addition to the above, you must have excellent communication skills. Candidates with experience working within an ITIL environment would be highly desirable. The successful candidate should be able to work as part of a team and be flexible in the working hours more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge Project People is acting as an Employment Business in relation to this vacancy. more »
MK5, Loughton, Milton Keynes, Buckinghamshire, United Kingdom
Change-it Professional Services Ltd
audits on project management Experience introducing new processes and procedures to a project environment Project best practice knowledge - eg P3O, P3M, P3M3, MOP, etc... ITIL change management knowledge QA standards understanding - ideally ISO accreditation Excellent communication skills and ability to influence high-level senior leaders This is a fantastic opportunity more »
description for full details and main responsibilities of the role. Person Specification Experience Essential Three years proven experience in an ICT analyst role Desirable ITIL Certification Supporting Information Essential Relevance to the Job Description and Person Specification Desirable Passion and Enthusiasm Qualifications Essential Knowledge of ICT standards and frameworks including … ITIL and PRINCE2 Experience Essential Good working knowledge of directory services (such as Active Directory, LDAP) and its application for end-point authentication Experience Essential Ability to methodically analyse and diagnose problems and any underlying root-cause, with end-point hardware, software, firmware, applications, connectivity, and services Desirable Certification in more »
Northallerton, North Yorkshire, Yorkshire, United Kingdom
Reed Technology
and allocate calls to internal & external resources. In addition to the above, you must have excellent communication skills. Candidates with experience working within an ITIL environment would be highly desirable. The successful candidate should be able to work as part of a team and be flexible in the working hours more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes. Basic networking knowledge. Project People is acting as an Employment Business in relation to this vacancy. more »
Lancashire Teaching Hospitals NHS Foundation Trust
Essential Qualification or equivalent proven knowledge in IT/Telecoms fields English and Maths Grade 4-C or above Desirable Knowledge or qualifications in ITIL Experience of NHS/Acute IT/Telecoms support Knowledge and Experience Essential Demonstrable previous experience in an IT/Telecoms support role or environment more »
Stirling, Stirlingshire, Scotland, United Kingdom Hybrid / WFH Options
Brightwork Ltd
standard network protocols. Experience of working towards external compliance objectives such as PSN and Cyber Essentials or, within an IT governance framework such as ITIL, COBIT, ISO etc. Excellent communication skills with the ability to communicate confidently with colleagues at all levels across the organisation. Brightwork Ltd offers the services more »
with all levels of stakeholders to identify Strategic opportunities Manage, coach and develop a team of 30 IT support technicians. Required Skills and Experience ITIL qualified would be desirable Previous experience of managing an IT support team Analytical Benefits This 3-month contract offers an opportunity to work in a more »
technical competence is at least that associated with a degree level education in this subject) Project/Programme management qualifications (eg PRINCE2, Agile, MSP, ITIL, BCS) Experience Essential Demonstrable experience of working and leading in a technical environment, ideally within a clinical or healthcare setting Professional and advanced specialist knowledge more »
Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirable Skills and Qualifications: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP/MCSE more »
Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirable Skills and Qualifications: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP/MCSE more »
Rescue Services You will hold one of the following qualifications or have experience of working in a Service Desk function in a regulated environment ITIL Foundation Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland more »
concise and accurate call logging, documentation, and email correspondence Able to work well as part of a team or independently Desirable skills/qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certification more »
concise and accurate call logging, documentation, and email correspondence Able to work well as part of a team or independently Desirable skills/qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certification more »