8 ITIL Jobs in Warwickshire

sets through appropriate tooling to provide all necessary reporting against IT Service Management performance/operational metrics. Work within The Information Technology Infrastructure Library (ITIL) framework and supplier governance to deliver operational services. Work with Service Integration, and the IT Service Management Process Leads and outsource suppliers to continuously challenge … and identify process and service improvements. What we need from you Excellent technical knowledge of IT systems and services. Understanding of ITIL, Service Integration and Management (SIAM) together with IT Service Management experience. Service design and transition experience. Planning and co-ordination skills to manage time appropriately. Ability to work more »

feedback during planning meetings (i.e., pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple … lifecycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with … ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom more »

opportunities for the service to implement change and improvements effectively. Managing a team of 30 IT support workers. Experience: Managing a team Report writing ITIL qualification would be desirable Compliance with ICT strategy, legislation, and regulations. MUST have IT Support experience Stakeholders relationships MUST have experience in managing large teams more »

with all levels of stakeholders to identify Strategic opportunities Manage, coach and develop a team of 30 IT support technicians. Required Skills and Experience ITIL qualified would be desirable Previous experience of managing an IT support team Analytical Benefits This 3-month contract offers an opportunity to work in a more »

user devices. Your responsibilities will include incident management, problem resolution, knowledge management, and ensuring exceptional customer service. Key Responsibilities: Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue … coordinate external technical support when necessary. Qualifications & Experience: Previous experience in an IT support role. Familiarity with the client's hardware and software tools. ITIL Foundation certification. CompTIA A+ or equivalent certification. Join a company that celebrates diversity and welcomes unique contributions from individuals of all backgrounds. Our client offers more »

lifecycle experience Stakeholder management skills High level design docs Experience of UX design Experience of prototyping/wireframing - able to design Experience of UML ITIL experience Experience of various software development methodologies Experience in a Financial services, insurance, investments and/or pensions environment If you are interested in being more »

lifecycle experience Stakeholder management skills High level design docs Experience of UX design Experience of prototyping/wireframing - able to design Experience of UML ITIL awareness Experience of various software development methodologies Experience in a Financial services, insurance, investments and/or pensions environment If you are interested in being more »

of product set to wider company strategy. Defining and delivery agreed product roadmaps including Oracle Fusion HCM. Management of BAU service in alignment with ITIL processes and procedures Building strong partnerships with key business stakeholders Conducting regular application license, subscriptions, and budgets reviews Creation and maintenance of product knowledge base more »