Actions/Harness/ArgoCD · Security Controls Scanning - NexusIQ/Nexus Firewall/Nexus Lifecycle/Sonarqube · Infrastructure as Code e.g. Chef, Terraform, Ansible · ITIL or Service management experience · Formal software development experience · Agile work practices · Linux or Windows admin · Application Lifecycle Management · Software Delivery Lifecycle What can I expect more »
skills. • Proficient in-Service Delivery, Incident Management, Change and Problem Management Process. • Experience with IT service management (ITSM) processes, tools, and frameworks such as ITIL, including incident management, service request fulfillment and problem management. • Proficient working experience with event management systems and network/infrastructure/application monitoring tools. • Experience more »
standard business platforms i.e. ITSM, HRIS, CRM, etc. A career history in IT with knowledge of corporate network design, Microsoft Active Directory/365. ITIL Foundation certification. What's In It For You? Bonus (at this level up to 12% dependant on personal and company performance) Pension (matched up to more »
consultation. A current UK driving licence is required for this role. General Duties/Key Responsibilities: Service Deliver/Operations Understand and promote the ITIL framework in the daily role of service operations. Incident management will be of paramount importance as will the other service components of ITIL. To provide … Manager. Maintenance and administration of telephony systems across the group Report Writing and analytical analysis. Administration of MS Dynamics Nav, Office 365, Windows 10 ITIL Promote, champion and drive the use of ICT InfrastructureLibrary (ITIL) (BS15000, ISO20000) best practices across the ICT function. This will include the responsibility for … owning and developing some of the ITIL processes. Work in conjunction with the Group Service Delivery Manager and the Service Management Specialist to facilitate the development of the Incident/Problem/Change Management process to manage the Service Delivery against defined service level agreements and improve call resolution times. more »
Leeds, England, United Kingdom Hybrid / WFH Options
Mastek
with support ticketing systems and customer relationship management (CRM) tools. Proven working experience in a live service environment, resolving incidents Be an advocate of ITIL best practice processes within the business Have previous experience of fault finding, driving up first time fix ratios Key Generic Competencies Ability to communicate with more »
Specification Qualifications Essential Educated to degree level or equivalent or able to demonstrate equivalent level of experience Desirable Specialist qualification in IM&T or ITIL Knowledge and Awareness Essential An excellent knowledge of confidentiality and data security Awareness of FHIR Awareness of concepts behind a Health Information Exchange (EPR) Desirable more »
Leeds, England, United Kingdom Hybrid / WFH Options
Switch Tech Talent
annum - on call 1 week out of every 5 (will decrease as team gets grows) 🎰 Industry: Online Casino/Sportsbetting 🛠 Key Skills: Sys Admin, ITIL, ITSM We're seeking a Lead Engineer to join a global Tech team. In this dynamic environment, you'll lead a team, drive service excellence more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
Company description: Water Utility Company based in Yorkshire region of England. Job description: Cloud Infrastructure Manager Salary & Benefits: Up to £50,876 - £73,854, a company car lease/allowance scheme, annual incentive related bonus (up to 10% of annual more »
Who we are A Managed Security Service Provider (MSSP) with a wealth of experience gained in the Defence and Commercial sectors. We help organisations of all sizes build cyber-security capabilities and maintain compliance through practical Consulting and Managed Services. more »