Stirling, Stirlingshire, Scotland, United Kingdom Hybrid / WFH Options
Brightwork Ltd
standard network protocols. Experience of working towards external compliance objectives such as PSN and Cyber Essentials or, within an IT governance framework such as ITIL, COBIT, ISO etc. Excellent communication skills with the ability to communicate confidently with colleagues at all levels across the organisation. Brightwork Ltd offers the services more »
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Counter Fraud Authority
Knowledge and understanding of relevant legislation/guidance associated with Data Protection Act/GDPR and Freedom of Information Act Knowledge of ISO20000 processes ITIL v3/v4 Qualifications Essential NVQ Level 2/3 or similar in Business Administration Desirable Recognised professional qualification in area of specialisation Certificate of more »
Lancashire Teaching Hospitals NHS Foundation Trust
Essential Qualification or equivalent proven knowledge in IT/Telecoms fields English and Maths Grade 4-C or above Desirable Knowledge or qualifications in ITIL Experience of NHS/Acute IT/Telecoms support Knowledge and Experience Essential Demonstrable previous experience in an IT/Telecoms support role or environment more »
description for full details and main responsibilities of the role. Person Specification Experience Essential Three years proven experience in an ICT analyst role Desirable ITIL Certification Supporting Information Essential Relevance to the Job Description and Person Specification Desirable Passion and Enthusiasm Qualifications Essential Knowledge of ICT standards and frameworks including … ITIL and PRINCE2 Experience Essential Good working knowledge of directory services (such as Active Directory, LDAP) and its application for end-point authentication Experience Essential Ability to methodically analyse and diagnose problems and any underlying root-cause, with end-point hardware, software, firmware, applications, connectivity, and services Desirable Certification in more »
Fixed term role until October Start date ASAP 100% remote working daily meetings with the customer to review actions from the previous day and work with them to establish further actions required. that all reports and client-facing documents are more »
Employment Type: Temporary
Salary: £25000 - £40000/annum Pro Rata until October
your current line manager prior to applying for this post. To provide first and second line support to service users to IT InformationLibrary (ITIL) compliant standards. This will involve acting as the first point of contact to users for incident resolution; recording calls, logging requests, managing and processing in … a sufficient level of knowledge of the nominated systems in order to respond to user queries by shadowing appropriate team members. Maintain and develop ITIL awareness and relevant qualifications to ensure provision of a professional service. To understand all Service Level Agreements (SLAs) Proactively keep track of service development, understand … Trac Person Specification Qualifications and/or Knowledge Essential Educated to A-level, diploma or equivalent experience Commitment to continuing professional development for self ITIL Foundation Certificate or demonstrable equivalent experience Good understanding of IT infrastructure at a technical level Knowledge and understanding of NHS working environment Desirable Knowledge of more »