M365). A good ability to understand and explain IT solutions and issues to a non-technical audience is desirable. Experience working in an ITIL/ISO 27001 environment. Desired technical skills Infrastructure technologies including DHCP, DNS, WINS, Active Directory, Group Policy. Dell and HP server hardware, include VxRail Systems more »
City Of London, England, United Kingdom Hybrid / WFH Options
Morgan Hunt
An exciting opportunity has become available for a Senior SharePoint/M365 Administrator to join my client, a large Housing Association who are technologically focussed with a collaborative atmosphere. This is a permanent role paying up to £62,000 per more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Incite-Insight.co.uk
Soft Skills: · Analytical problem-solving skills to follow an incident or problem through to resolution · Excellent Customer service skills · Experience of working in an ITIL environment preferred but not essential · Use initiative with a positive and can-do attitude · Identify business impacting incidents and escalate according via the escalation process more »
/remediation, audit actions, risk and threat registers and security reviews. analytical and problem-solving skills to incidents, requests and problems (as defined by ITIL) calls as they arrive, making initial assessments around impact and urgency to derive priority manage major/significant IT incidents. Service Improvement seek out system more »
PowerBi or similar would be really useful too, as would a background in retail or other in person B2C businesses with IT teams following ITIL and AGILE. Don’t miss this chance to join an organization with ambitious plans and a companywide desire for positive change. An ideal time for more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Click Recruitment
An element of application support is also required. Suggest system and process improvements, whilst taking a risk-based approach to system changes in an ITIL environment. Participate in SCRUMs, Retrospectives and Peer reviews. Working with Business Analysts, Architects and QC together with own initiative to produce quality code with good more »
Reading, England, United Kingdom Hybrid / WFH Options
Areti Group
with external partners, including resolving conflicts arising from changing priorities. · Familiarity with common information security management frameworks like NIST, PCI, GDPR, ISO Series, OWASP, ITIL, ISF Standards of Good Practice (SoGP), and ISACA’s Control Objectives for Information and related Technology (COBIT) frameworks. Areti Group – Carbon positive tech recruitment | 🌳🌳🌳 | We more »
Peterborough, England, United Kingdom Hybrid / WFH Options
IT Naturally | B Corp | MSP
products Excellent verbal and written English communication skills Problem solving and remaining calm under pressure GCSE Maths and English (minimum grade 4 or C) ITIL certified or demonstrable experience of working in an ITIL environment What We Offer Competitive employee packages that include: Critical Illness Insurance Company Pension with up more »
Microsoft Certified Solutions Developer (MCSD), or Oracle Certified Expert (OCE) or equivalent Qualification or high level of demonstrable capability with Relevant vendor business applications ITIL V4 Foundation You will get extra points for Demonstrating you have researched and understand the priorities of Lambeth Council. For detailed qualifications and requirements, please more »
the ability to work independently. Effective communication and interpersonal skills. Willingness to travel to various locations as needed. Desirable Skills/Qualifications Understanding of ITIL fundamentals would be beneficial Any network fundamental knowledge Experience of incident management Other relevant information: Company Car or Allowance 2-year Programme Based in the more »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
IT Support/Service Desk Analyst x 3 (ITIL/ITSM) - Hybrid - Swindon - Progression - FinTech - New! Salary: £36,000 + Excellent Package A leading organization in the FinTech Space requires a number of IT Support/Service Desk Analysts with (ITIL/ITSM)to join its fantastic growing team. Key … Experience in Problem Coordination advantageous Must be able to work independently on complex projects Professionally skilled in verbal and written communication skills Knowledge in ITIL Service Operations with focus on Problem Management advantageous Please send CV for full job description and an informal chat. Excellent opportunity to join a market more »
London, England, United Kingdom Hybrid / WFH Options
JNC Recruitment Limited
/WAN, DHCP, DNS, WINS VMware VSphere, ESXi, vSAN, vCenter Automation & PowerShell Security management platforms – CATO SASE & Netskope Storage (NetApp), Monitoring (SolarWinds) & Backup (Rubrik) ITIL & ISO 27001 In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when advertising temporary more »
filters. Basic understanding of OTN technology would be an advantage, as would hands-on experience of building and maintaining Dell servers. Experience working with ITIL methodology and meeting SLAs. Job specifics: Hours are based on 12-hour shifts: 2 days, 2 nights, 4 days off. Repeat cycle. Required at HQ more »
on progress. Experience of working in a complex matrix organisation and working with various teams across geographies in rolling out and implementing projects. Desirable ITIL IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates more »
Solihull, England, United Kingdom Hybrid / WFH Options
Aubay UK
service delivery across various networking technologies, while ensuring compliance with PCI DSS (Payment Card Industry Data Security Standard) and business security standards. Adherence to ITIL framework will be essential to meet SLA commitments for fault resolution and service requests, while making sure change controls align with internal and ITIL standards. more »
Devon, England, United Kingdom Hybrid / WFH Options
Delt Shared Services Ltd
Ability to work independently and collaboratively in a team environment. Effective communication and interpersonal skills. Relevant certifications: Microsoft Certified (Windows 10, MCP, MCTS, etc.) ITIL v3 Foundation Full UK Driving License If this sounds like you, get in touch! What do you get? Being part of a highly technical and more »
Greater Leeds Area, United Kingdom Hybrid / WFH Options
identifi Global Resources
level of experience in IT asset management lifecycle processes -Good level of experience in IT procurement, raising purchase orders and receiving stock -Understand the ITIL framework, particularly around Asset Management, Request fulfilment/Configuration management -Good understanding of desktop/laptop hardware -Proactively identifies areas for improvement, shares lessons learned more »
London, England, United Kingdom Hybrid / WFH Options
Pioneer Search
principles. Desirable Skills: Familiarity with Azure Data Factory, ETL processes, and data manipulation. Experience within the Financial Services sector or Specialist insurance. Understanding of ITIL-based service management concepts (Incident Management, Problem Management, Change Management). Why Join: Collaborate on a major technical transition for a brand new team and more »
Kent, England, United Kingdom Hybrid / WFH Options
Morgan Hunt
with strong contract and supplier relationship management experience. Experience in partnership working, stakeholder management, and establishing trust. Qualifications Willingness to obtain qualifications relating to ITIL Foundation and Supplier Management. Personal Specification Collaboration across teams and business areas. Attention to detail and effective planning across multiple projects. Ability to remain calm more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
team environment and speaking to customers on a daily basis, your communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the … and remote). Work closely with other Global Support teams to resolve issues, manage IT Requests and provide assistance on 2nd line capacity. Following ITIL methodology, prioritise, log and track multiple issues through to resolution, within agreed time limits Efficiently utilize ServiceNow, Manage Engine and other available tools to log … global incident response (e.g., ITSM, Jira, ServiceNow). Strong analytical and problem-solving skills with an emphasis on global root cause analysis. ITIL (InformationTechnologyInfrastructureLibrary) or relevant certifications Proven work experience as a Support Engineer or similar role Ability to diagnose and troubleshoot basic technical issues Familiarity with more »
Luton, England, United Kingdom Hybrid / WFH Options
Civica
Technical Services Analyst Location: Home Based/Luton - on site 2 days a week in Luton Skills: ITIL, Windows Server, Active Directory, Exchange, Microsoft 365 We are looking to recruit a Technical Services Analyst for Civica's Infrastructure Team based on site with Luton Council. This is an excellent opportunity … IT service delivery Exceptional Customer Service skills Incident and Service Request Management Problem Management Ability to manage a high volume of tasks Understanding of ITIL Understanding of IT Security Excellent attention to detail Methodical and logical approach to problem solving. Technical: Windows Server Support and Admin Windows 10/ more »
this role we are looking for you to have: Previous ServiceNow Project Management experience. Project management certification (Prince2) would be advantageous. Good knowledge of ITIL (Certification would be advantageous). more »
materials. Education/Certifications: Bachelor’s Degree in relevant discipline SAP Certification Preferred on MM, PP, WM, QM, AM Certification on Project management and ITIL preferred. Experience: 15+ years of SAP domain and IT experience in the Pharmaceutical/biopharmaceutical industry. Strong SAP project/support(ITIL framework) delivery experience more »
IT Support Team Lead/Technical Engineer Team Leader. Pay up to £50,000 (depending on experience) Hybrid working Based in the City of London Managed Service Provider background (preferred) Our client, an awarding with IT MSP based in the more »
customer in an exciting and critical LAN/WAN environment. A key requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change delivery. At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are … analysis and deployment Excellent communications and organisational skills as well as the ability to work independently as well as in a team Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Understanding of the more »