76 to 100 of 333 ITIL Jobs with Hybrid or WFH Options

coordinate activity, recommend improvements, and monitor service effectiveness Defining and owning performance metrics, delivering clear and relevant management across IT Services Strong understanding of ITIL processes such as Service Operations and Service Transition Strong interpersonal skills, understanding how other business areas function and promoting new ways of working to foster more »

a full stack IT infrastructure, including mobile devices, laptops, tablets, firewalls, Azure, and remote hosted servers Familiarity with MDM, ideally Microsoft Intune Knowledge of ITIL is desirable Proficiency in Windows desktop/server environments with some Linux experience Progression: Our client is a rapidly growing business and support employees, you more »

and experience required (E) – Essential (D) – Desirable Educated to degree level and/or equivalent qualification and experience. (D) Certified Agile Scrum Master. (D) ITIL Foundation qualifications. (D) Enthusiastic Agile practitioner (E) Excellent leadership skills (E) Excellent presentation skills and the ability to communicate and facilitate confidently. (E) Exceptional people more »

in implementing VMware ESXi/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part of a team. While formal education qualifications more »

the ability to work independently. Effective communication and interpersonal skills. Willingness to travel to various locations as needed. Desirable Skills/Qualifications Understanding of ITIL fundamentals would be beneficial Any network fundamental knowledge Experience of incident management Other relevant information: Company Car or Allowance 2-year Programme Based in the more »

Scripting in SQL and on Unix Systems Knowledgeable across the FX stream of Capital markets end to end Excellent customer facing and communication skills ITIL certified Why this is a great vacancy: The business are developing the London office into a technology hub, you will be joining as the first more »

tools. Detail orientated. Excellent communication skills, especially initial point of contact and managing user expectations. Logical thought process and problem-solving skills. Familiarity with ITIL best practices. Sound interesting? Please apply to discuss in further depth. more »

level of experience in IT asset management lifecycle processes -Good level of experience in IT procurement, raising purchase orders and receiving stock -Understand the ITIL framework, particularly around Asset Management, Request fulfilment/Configuration management -Good understanding of desktop/laptop hardware -Proactively identifies areas for improvement, shares lessons learned more »

customers, including NHS, local authority and educational trusts across the region. This will be achieved by delivering against policies, plans and strategies relating to ITIL Incident, problem and change management and reviewing and updating procedures when necessary. You must keep technical documentation accurate and current, and due to the location more »

an Application Support Analyst you will be experienced managing incoming tickets using ServiceNow. You will be experienced using SQL and will have knowledge of ITIL frameworks and processes. You will need to be willing to learn about the Lloyd's Specialty insurance markets and the applications being supported within the more »

PowerBi or similar would be really useful too, as would a background in retail or other in person B2C businesses with IT teams following ITIL and AGILE. Don’t miss this chance to join an organization with ambitious plans and a companywide desire for positive change. An ideal time for more »

Technical Services Analyst Location: Home Based/Luton - on site 2 days a week in Luton Skills: ITIL, Windows Server, Active Directory, Exchange, Microsoft 365 We are looking to recruit a Technical Services Analyst for Civica's Infrastructure Team based on site with Luton Council. This is an excellent opportunity … IT service delivery Exceptional Customer Service skills Incident and Service Request Management Problem Management Ability to manage a high volume of tasks Understanding of ITIL Understanding of IT Security Excellent attention to detail Methodical and logical approach to problem solving. Technical: Windows Server Support and Admin Windows 10/ more »

functionality. Participating in architecture decisions with regards to the IDV and provide solutions to future changes and issues. Your skills and experiences: Understanding of ITIL Understanding of Linux Application Development Data Integration Basic understanding/interest in Application Design SQL/JavaScript more »

this role we are looking for you to have: Previous ServiceNow Project Management experience. Project management certification (Prince2) would be advantageous. Good knowledge of ITIL (Certification would be advantageous). more »

An element of application support is also required. Suggest system and process improvements, whilst taking a risk-based approach to system changes in an ITIL environment. Participate in SCRUMs, Retrospectives and Peer reviews. Working with Business Analysts, Architects and QC together with own initiative to produce quality code with good more »

technical teams. Ability to multitask, manage multiple streams of activity and shift focus regularly. Leadership experience within mature and regulated technology environments, for examples ITIL, PCI-DSS and ISO27001. Knowledge of team measurement, MI reporting and stakeholder management. Degree level qualifications in a technology related subject. Experience working in a more »

Experience in managing the major incident process Detailed experience of Employee line management Expert knowledge of the Microsoft Technology stack Experience working in an ITIL environment Strong Leadership skills Please get in touch for more information more »

where necessary, push back on Primark’s partners and hold them to account to ensure the correct result is obtained. • Experience in TOGAF and ITIL methodologies and delivering using them. • Ability to communicate effectively in writing and verbally to a wide range of people at all levels including communicating complex more »

with external partners, including resolving conflicts arising from changing priorities. · Familiarity with common information security management frameworks like NIST, PCI, GDPR, ISO Series, OWASP, ITIL, ISF Standards of Good Practice (SoGP), and ISACA’s Control Objectives for Information and related Technology (COBIT) frameworks. Areti Group – Carbon positive tech recruitment | 🌳🌳🌳 | We more »

don’t want to just be another cog in the machine. You will also likely be able to demonstrate: Incident Management experience adhering to ITIL/ITSM standards and at least two years of team leader responsibilities Broad knowledge of basic IT technologies (i.e. operating systems, network devices, software development … and non-technical information to audiences of various levels in the organisation (e.g., executive, management, end users) Ability to influence senior customers and stakeholders ITIL v3 Foundation certificate or ITIL 4 Foundation certificate ITIL v3 Intermediate Service Operation or Operational Support and Analysis or any ITIL 4 Specialist certificate What more »

MCDST Certifications. ⚙️Desirable Technical Requirements: Knowledge of information security concepts and risks. Experience using endpoint management tools, such as Microsoft SCCM and Microsoft InTune. ITIL v3 Foundation qualification and working familiarity with ITIL service management practices. Experience with an IT Service Management tool such as Service Now, JIRA or Ivanti. more »

a new team, which has just implemented a new Software Asset Management Tool, as part of creating our own in-house multi-million-pound ITIL service management framework reporting to the software asset manager. You will be involved in continuously improving our service for our current and future long-term … in producing ELPs for primarily SAP, including understanding the license terms and conditions. SAP licencing experience is essential for this role. You will have ITIL qualifications and CSAM or an equivalent. You will have experience with industry-standard discovery/SAM tools, Flexera would be an advantage. Desirable Experience You more »

D365 Support Analyst – D365 F&O, Dynamics 365 F&O, Dynamics AX, AX2012, AX2009, 2nd Line Support, Support Analyst, System Administrator, ITIL - Remote Our client, a global end-user organisation, requires a D365 Support Analyst to join them on a permanent basis and provide 1st and 2nd line support to … business role, ideally with exposure to AX. Experience working in a busy environment, to targets, to SLAs and within timescales. Previous Service Management experience (ITIL preferable). Excellent customer service skills and exceptional telephone manner. Ideally a good working knowledge of finance or supply chain processes. You will need to more »

team members to facilitate resolution. Continuously evaluate service desk processes and procedures, identifying inefficiencies and areas for improvement. Develop and implement best practices using ITIL framework to optimize service desk operations and enhance productivity. Utilize data and metrics to track key performance indicators (KPIs) and drive continuous improvement initiatives. Coordinate … of 3 years of hands-on experience in a leadership role within a service desk or technical support environment. Industry certifications such as advanced ITIL certifications are highly desirable. Proven managerial experience, demonstrating the ability to lead and motivate a diverse IT support team effectively. Strong understanding of service desk more »

products Excellent verbal and written English communication skills Problem solving and remaining calm under pressure GCSE Maths and English (minimum grade 4 or C) ITIL certified or demonstrable experience of working in an ITIL environment What We Offer Competitive employee packages that include: Critical Illness Insurance Company Pension with up more »